Hanting Hotel (Shanghai Hongqiao Road Metro Station) Reviews

Response from Property: Hello, thank you for your recognition and affirmation of the hotel staff. The front desk and room auntie were very happy to see your praise for them. Thank you for your suggestions for your stay. The hotel attaches great importance to it. We have carried out separate room deodorization for the rooms with smoke smell after check-out, cleaned the air conditioner filter, and opened windows for ventilation. We look forward to your stay again and wish you a happy life!

Response from Property: Dear friend, we are deeply sorry to see your feedback. After checking, the hotel's ordinary double bed room you booked is a regular double bed room in the hotel. The ordinary double bed rooms in the hotel are close to the elevated. Since the hotel is full that night, there will be no room left in the hotel when you come to check in. It's really a bit stressful. The staff showed you a few rooms, and finally you chose room 8220, which you were more satisfied with. The staff said that if you are not satisfied with the room, they will immediately arrange a room change for you the next day if there is a room available. The hotel is very welcome. Foreign friends come here to experience the stay. All the staff will serve every guest who chooses us in a friendly and enthusiastic manner. Because the language communication is not very smooth, we cannot give you a better experience. The hotel staff are also working very hard to learn. Among them, we will try our best to understand your needs and the washing machine problems you reported as soon as possible. In order to better provide guests with laundry convenience, the hotel washing machine will be replaced with an all-in-one washer and dryer in March 2021. After the clothes are dried, they still need to be cooled and dried. You can wear it. Due to different eating habits, your favorite bread may be out of stock due to the large number of diners that day. We are very sorry! After knowing your needs, we immediately arranged for the hotel manager to go to the nearby convenience store to buy it for you. Since you were in a hurry to go out, you had already gone out to do errands when the manager came back. When you came back in the evening, the manager apologized to you again! Due to poor language, we may not be able to express our sincerity clearly. Thank you again for your choice. We look forward to giving you a wonderful stay experience next time you stay. All the hotel staff wish you a happy trip!

Response from Property: 看到您對我們酒店的評價.酒店總體還不錯.可是您給了我們4.7分好難過.............酒店給客人提供免費的停車場.24小時的免費自助行李寄存櫃.還有我們勤勞能乾的{格格}機器人為您送物.酒店周邊還有很多旅遊景點交通也方便等等等等 .歡迎您下次入住.到時候還希望您幫我們點一個5星好評呢？感謝感謝.........祝您工作順利！新年快樂！

Response from Property: 感謝你的用心評論，也感謝您對我們設備衞生服務的認可，外界的環境我們無能為力，我們盡力彌補，但是我們更需要您的五星好評，能給予我們前進的動力。祝您旅途愉快！上海歡迎你，漢庭歡迎你。

Response from Property: 感謝您的好評 “物有所值”但是你要選擇不靠高速公路的房間，否則會有一些噪音。Thank you very much for yourreview,but it is really sad toseeyour 3.5,our rooms are different,the king rooms are basically next tothe elevated,but it can be a little noisy.You are welcome to stay next time and let you feel our superiorsize.

Response from Property: 謝謝您對酒店的支持，給予五分好評，酒店員工會繼續努力認真工作，“愛乾淨，住漢庭”會一直是我們上班工作中的必修課，讓您住的安心，我們也開心，歡迎您的再次光臨，祝您生活愉快！

Response from Property: 感謝您對我們酒店的認可，期待您的下次入住。酒店的服務、衞生、硬件實施和地理位置都是很不錯，附近的商場（東方商廈，太平洋百貨）及10號線虹橋路站都非常近，希望您的每一次入住都是愉快的體驗。

Response from Property: Dear guest, your satisfaction is Hanhan’s greatest motivation. If you light up all five stars, it will be a great support for Little Hanma! Hanhan not only has good service but also good hotel facilities. The hotel has a free parking lot and a robot Xiaoyou will deliver food to you. It is also very close to Line 3.4.10. If you like Hanhan, recommend Hanhan to your friends.

Response from Property: Thank you for your five-star review .the hotel also has a lot of value-added services .welcome to experience next time!

Response from Property: 超級感謝你的認可與喜愛呢，咱們店房間是不空間很大呢。還配備有送物機器人，外賣可以給您送到房間哦，超級方便呢。周邊餐館也很多，吃飯很方便，去往虹橋火車站您乘坐地鐵3.4.10線大概10分鐘就可到達，期待您的入住，祝您生活愉快！

Response from Property: 尊敬的貴賓您好，非常感謝您在百忙中給予我們的好評.您的肯定是我們工作的動力.我們會一如既往讓每一位顧客體驗到優質的體驗.不辜負您對我們的肯定.期待您的下次光臨.祝您生活愉快，好運連連！

Response from Property: Dear guest, your satisfaction is Hanhan’s greatest motivation. If you light up all five stars, it will be a great support for Little Hanma! Hanhan not only has good service but also good hotel facilities. The hotel has a free parking lot and a robot Xiaoyou will deliver food to you. It is also very close to Line 3.4.10. If you like Hanhan, recommend Hanhan to your friends.

Response from Property: Dear guest, we are deeply sorry for not being able to give you a good check-in experience. Due to the recent typhoon and heavy rain in Shanghai, some mold and damaged wallpaper were found in some rooms. The hotel has arranged for the hotel staff to promptly check the findings. The hotel lobby is being repaired one after another. The hotel lobby is about 80 square meters and is spacious and bright for guests to relax and work. After checking, the check-in team guests gathered in the hotel lobby on the same day. It is normal that there are more leisure guests in the hotel's public areas. All the hotel staff serve attentively, and the good reviews are all from the guests. Please comment on your true feelings. Thank you very much for your review and wish you a happy life!

Response from Property: Hello, dear guest, thank you for taking the time out of your busy schedule to give Xiaohan a good review. Xiaohan looks forward to seeing you again.