JI Hotel (Shanghai Xuhui Yueyang Road)

The room was clean and the service was great. The location is also very good, making it convenient for business. The room facilities seem quite new, making it suitable for business travelers. It's good value for money and a pleasant experience overall.

I chose this Ji Hotel because I had an appointment at the Ocular and ENT Hospital. The location is absolutely fantastic, very close to the hospital. The surrounding area is also great. However, as an established chain hotel, I was shocked the moment I pulled back the duvet in my room – there were a lot of hair strands. I don't think they changed the bedding between guests. I called the front desk to report it, and they sent a cleaning attendant later that evening to replace the duvet cover and other linens for me.

The room was clean and tidy, and it wasn't noisy. Service was generally prompt. The streets around the hotel are beautiful, perfect for a city walk.

This is the closest hotel to the Eye, Ear, Nose, and Throat Hospital! It's just a two or three-minute walk away. The breakfast was absolutely delicious, every single item was great! The room was well-ventilated, the air was fresh, and it was clean and hygienic. I slept soundly all night. I'll definitely stay here again on my next visit.

I booked this hotel because it was the closest to the ENT hospital where I had an appointment for rhinitis, and I've always trusted the quality of the 'Ji Hotel' chain. Honestly, I have to say, for the same room type, a 'Ji Hotel' in the older part of Shanghai has rooms that are half the size of those in the suburbs. There's not much else to say about that.

The hotel's biggest plus is its proximity to the ENT hospital, and the cleaning staff were very friendly. However, this is by far the worst Ji Hotel I've ever stayed in. The whole room reeked of a strong musty smell, and the bathroom, in addition to the mold, also had a sewer smell. Plus, there's no robot service, so I had to go down and get my takeaway every time, which was really inconvenient. The soundproofing isn't great either. I won't be staying here again.

The room was excellent, very spacious, and spotlessly clean. The breakfast was plentiful and nutritious. The front desk staff were exceptionally helpful. Overall, a great experience. It's the perfect choice for business trips or vacations.

Extremely bad check-in experience. My main complaint is about the front desk staff, who coerced me into signing up for a membership and then refused to issue a refund. During check-in, the staff relentlessly pushed a paid membership. They only highlighted perks like room upgrades, breakfast, and coupons, never once mentioning that the membership fee was non-refundable. They guided me through the payment process to activate the card without my full knowledge. After I completed the process, I realized the membership benefits were useless to me, so I immediately requested a full refund of the fee and cancellation of the membership. The front desk staff uniformly refused to discuss it, citing a 'no refunds after card activation' policy. Their attitude was cold and dismissive, showing no willingness to negotiate a solution. This is a one-sided, unreasonable, 'take-it-or-leave-it' clause, and by deliberately concealing crucial consumer restrictions, it constitutes deceptive sales practices. The room's basic amenities were ordinary, but this type of deceptive marketing from the front desk significantly detracts from the overall experience. I strongly advise guests who dislike pushy sales tactics or are staying for a short period to avoid this hotel, to prevent being tricked into spending unnecessary money.

The room layout was well-designed, simple yet comfortable, and the bedding was so good I wanted to take it home. Breakfast was also excellent.