Building 5, Lane 681, Haiyang Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Very Good
2435 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(2435)
Positive reviews(2372)
Reviews with photos/video(186)
Friendly front desk staff(215)
Convenient parking(164)
Easy to get around(129)
Many amenities(82)
Perfect for business trips(60)
Average sound insulation(48)
Delicious breakfast(43)
Stayed multiple times(23)
Negative reviews(63)
Ian Joseph
Double Room A
Stay Date Dec 2024
Couples
26 Reviews
8.0/10
Very Good
Posted on Jan 26, 2025
A good location in an interesting neighbourhood in Shanghai, plenty of restaurant options close by. Even though our room was interior, there was a clever invention which created the illusion of natural light. Comfortable bed, efficient service, I would recommend this hotel for a short visit to the city.
Response from Property: Dear guest: Hello! Thank you very much for choosing Yizhisang South Road Store. We sincerely thank you for your love and recognition of us. We are deeply moved by the good times you remember here. We feel honored to receive your praise. We will persistently, persistently, and continuously surpass and improve. We look forward to your next beautiful encounter. Hotel General Manager: Miss Wang
Anonymous User
2-bed Room With View
Stay Date Apr 2025
Business travelers
2 Reviews
7.0/10
Posted on May 27, 2025
Here’s a professional and constructive way to write a review about a hotel room with a heavy smoking odor:
⸻
Title: Strong Smoking Odor in Non-Smoking Room
Rating: ⭐⭐☆☆☆ (2/5 – adjust based on your full experience)
Review:
I stayed at this hotel and was disappointed to find that the room had a very strong smell of cigarette smoke, despite being labeled as non-smoking. The odor was immediately noticeable upon entering and lingered throughout the stay, making it uncomfortable to relax or sleep.
I did bring this to the attention of the front desk, and change my room , they attempted to spray air freshener, which didn’t help much”
While the hotel had some positives —friendly staff, good service — the persistent smoke smell significantly affected the overall experience. I hope the management takes steps to address this issue more thoroughly in the future, such as better enforcement of non-smoking policies and deeper room
Response from Property: Dear guest,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the smoking odor. Your experience falls far below our standards. We'll review our non-smoking enforcement and room cleaning procedures to prevent this. Your insights are invaluable, and we hope for another chance to impress you.Best regards,Hotel General Mana:miss wang
Guest User
Business Double Room
Stay Date Apr 2025
Other
1 Reviews
10/10
Outstanding
Posted on May 23, 2025
Very clean and great service. The room was well lit and spacious. There is free laundry service on the 10th floor and daily housekeeping. They were very kind as to allow me to cancel my reservation earlier than my check-out date as my plans had changed, and they also allowed me to check-out later than 12:30pm.
Response from Property: Dear guests: Hello! Thank you for your stay and your stay sharing. Thank you for your comments. We are happy and growing at the same time. Your satisfaction is our greatest motivation! Thank you very much for your thoughtful comments. Yi'er will definitely provide better services and facilities in return to the owners who support the hotel like you~ Thank you again! Hotel General Manager: miss wang
Lindsay
Double Room A
Stay Date Feb 2025
Solo travelers
4 Reviews
3.0/10
Posted on Mar 29, 2025
The whole place is full of cigarette smoke. They smoke in all the rooms, it’s ok to smoke in the elevator and they smoked in the breakfast room. All my clothes and hair smelled of cigarettes. Also room photos do not match the room and me. But really it’s the overwhelming amount of decayed cigarette stink imbedded in everything from years of smokers that ignore no smoking signs and staff that don’t stop it.
Response from Property: Dear guest,We're truly sorry for the awful experience you had. The smoking situation and room - photo mismatch are unacceptable.We've started retraining our staff to enforce the no - smoking policy strictly in all areas. And we'll review and update our room photos to avoid such issues.We will reflect deeply and strive to improve our service quality. We look forward to having the opportunity to serve you again.Thanks for your feedback.General Manager of the Hotel:Miss wang.
Sodavy
Panoramic Double Room
Stay Date Aug 2024
Couples
4 Reviews
9.5/10
Amazing
Posted on Nov 25, 2024
It’s my memorable time to stayed at YOTEL Hotel. Best stay, best location and very convenient for shopping at public transportation. Very recommended!!!
Response from Property: Dear guests: Hello! Thank you very much for staying at the Hilton Shanghai on the Bund. We are willing to be the warm and simple guardians in the hustle and bustle of modern life. Little Hiltons will provide the most thoughtful service for every guest. Even if you are traveling, you will have the comfort and convenience of being at home. Satisfaction is only the starting point, not the end. We will use our heart, sincerity, and care to look forward to your next visit. ~ General Manager of the hotel: Miss Wang
QFQFQF
Double Room A
Stay Date Nov 2024
Solo travelers
43 Reviews
10/10
Outstanding
Posted on Dec 18, 2024
Excellent hotel. Spacious and the hotel staff was helpful in retrieving the parcels I ordered
Response from Property: Dear guest, we are thrilled to receive such high praise from you. It's our pleasure to provide you with spacious accommodation and helpful service. We look forward to welcoming you back again soon!General Manager of the Hotel:Miss Wang
Aunchalee Tam
2-bed Room With View
Stay Date Jan 2025
Business travelers
1 Reviews
9.0/10
Great
Posted on Feb 15, 2025
Good value for money. Spacious modern room, and comfortable bed.
Response from Property: Dear guest, thank you so much for your kind words and high rating! We're thrilled to hear that you found our hotel to be good value for money and that you enjoyed the spacious, modern room and comfortable bed. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay soon.Hotel General Mana:miss wang
Guest User
Double Room A
Stay Date Apr 2025
Couples
14 Reviews
10/10
Outstanding
Posted on May 15, 2025
Very good place, clean and well equiped.
Response from Property: Dear guest:Thank you for taking the time to share your glowing feedback! We're thrilled to hear that you enjoyed your stay and found our hotel clean, well-equipped, and up to your expectations. Providing a comfortable and convenient experience is our top priority, and your kind words motivate us to continue delivering excellence.We hope to welcome you back soon for another wonderful stay! Until then, take care.Hotel General Mana:miss wang
Lisinka
Family Room
Stay Date Feb 2024
Travel with friends
38 Reviews
8.5/10
Very Good
Posted on Mar 24, 2024
It was good for a 1 night stay. A bit stinky and smells like smoke. But overall good! 😊
Response from Property: Hello, dear guests! Thank you very much for your comments on us. I am very sorry for not being able to bring you a perfect stay experience, your opinion we attach great importance to, and have been reflected to the relevant departments, please forgive me for the shortcomings. We will continue to work hard to correct our shortcomings. Let the guests stay here satisfied and comfortable. Bon Voyage. All the best-General Manager Miss wang
Guest User
Double Room A
Stay Date May 2025
Business travelers
5 Reviews
8.5/10
Very Good
Posted on Jun 17, 2025
Very good ! Very nice service
Response from Property: Dear Guest,Thank you for your kind words! Delighted you enjoyed our service. Hope to welcome you back soon!Best regards,General Manager of the Hotel:miss wang
Guest User
Double Room A
Stay Date Feb 2025
Solo travelers
4 Reviews
9.0/10
Great
Posted on Mar 9, 2025
Good value for money
Response from Property: Dear guest: Hello! Thank you for your stay and your stay review. Thank you for your comments. We are happy and growing at the same time. Your satisfaction is our greatest motivation! Thank you so much for your thoughtful comments. Yier will provide better services and facilities to repay the little owners who support the hotel like you ~ Thank you again! Hotel General Manager: Miss Wang
Chris_mi
Business Double Room
Stay Date Oct 2024
Family
1 Reviews
10/10
Outstanding
Posted on Nov 5, 2024
Business room is clean
Response from Property: Thank you for leaving a positive review of our hotel. We are very pleased to provide you with a comfortable stay. Your satisfaction is our greatest motivation. Thank you for your high praise, and we hope that every stay will be as warm and comfortable as you expect. -- General Manager: Miss Wang
SorayaChina
Business Double Room
Stay Date Jul 2023
Solo travelers
7 Reviews
7.5/10
Posted on Aug 28, 2023
I really enjoyed my stay at the hotel. It’s a good rate and close enough to NYU Shanghai for a visit. It’s very comfortable and it’s clean . However, it’s an older hotel so it’s been used more. Regardless. I slept great. Bathroom and room is comfortable and clean. Most of all it feels like home away from home. The service is so good and the staff is the most friendly. I will come again .
Response from Property: Dear guests, thank you very much for staying in Shangnan Road Store of Shanghai Qiantan Expo Park and leaving your valuable comments. These comments are very important to us. Our hotel will strengthen the investigation of hardware facilities and strengthen maintenance. I hope you will continue to provide services for you when you stay next time, and sincerely look forward to your visit! General manager of the hotel: misswang
Achala
2-bed Room With View
Stay Date Oct 2023
Solo travelers
8 Reviews
9.0/10
Great
Posted on Jan 4, 2024
good hotel and peaceful environment. this is away from busy streets
Response from Property: Some people have saved up their boat tickets for more than half a year to meet you across the ocean; and we have done enough homework to meet you. A greeting, a cup of hot tea, and a dessert are all for you and me. The meeting adds a sense of warmth. I'm so lucky to have met you in Shanghai. Guest, I've just parted ways and I already miss you. I look forward to meeting you next time and getting your full five points of praise. Looking forward to seeing you again~~~General Manager: misswang
Charley_C
Panoramic Double Room
Stay Date Sep 2023
Business travelers
28 Reviews
7.5/10
Posted on Oct 14, 2023
Clean & good price. Walking distance from metro ststion.
Response from Property: Some people have saved up their boat tickets for more than half a year to meet you across the ocean; and we have done enough homework to meet you. A greeting, a cup of hot tea, and a dessert are all for you and me. The meeting adds a sense of warmth. I am lucky to have met you in Shanghai. Guest, I have just separated and I already miss you. I look forward to the next time we meet and get your full five points of praise. I look forward to seeing you again~~~General Manager: Miss wang