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1 Room, 2 Adults
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The Portman Ritz-Carlton, Shanghai







- Cleanliness4.6
- Amenities4.4
- Location4.6
- Service4.5
- 15.9km
- 4.5km
- 690m

Deluxe City View - Twin
City view
Premier Suite Twin
City view
Club Skyline View - King
City view
Deluxe Skyline View - King
City view
One Bedroom Penthouse Suite
City view
Deluxe City View - King
City view
Deluxe Skyline View - Twin
City view
Club Deluxe City View - Twin
City view
Deluxe Twin Room
City view
Club Skyline View - Twin
City view
Club Deluxe City View- King
City view
Premier Suite King
City view
Club Business Studio - Twin
City view
Club Business Studio - King
City view
Club Premier Suite - King
City view
Deluxe King Room
City viewReviews(2110 verified guest reviews)
Anastasia/
- Deluxe Twin Room
- Stayed in December 2022
- Friends
- 15 Reviews
Guest User
- Deluxe King Room
- Stayed in February 2023
- Families
- 5 Reviews
5/5PerfectReally enjoy the amazing stay with Portman Shanghai. The location is the best with no doubt, accessible to all top retails and public transportation. The service quality is continuously improving to no limit. I wanted to send personal note to the service manager Ms Sun and one of the porter Mr. san li(三立)。thanks for the unforgettable experience!
Translation provided by GooglePosted February 9, 2023HelpfulGuest User
- Deluxe King Room
- Stayed in January 2023
- Solo travelers
- 2 Reviews
5/5PerfectExcellent customer service at the front desk from Echo. My room had no bath and so she made a strong effort to locate an alternative. It was very busy at the time and so much appreciated. Breakfast is really good for western style, plenty of choice. I think the room decor is a little dated although the bed was extremely comfortable.
Translation provided by GooglePosted January 28, 2023HelpfulDobrowolski
- Deluxe Twin Room
- Stayed in January 2023
- Couples
- 9 Reviews
4.7/5OutstandingTook a while to check in as the line was long but it was over CNY so totally understandable. Checkout was easy as all you are required to do is return the keys with any staff. Staff very helpful and willing to assist at any point during the stay. Breakfast was ok, variety didn't change much over the few days of the stay. Tried the bar once only despite its nice look but the Negroni we ordered wasn't up to standard.
Translation provided by GooglePosted February 1, 2023HelpfulPierk
- Deluxe King Room
- Stayed in September 2022
- Families
- 13 Reviews
4.7/5OutstandingWe had a great stay! Loved the breakfast and the service :)
Translation provided by GooglePosted October 5, 2022Helpful
Property Policy
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Property Description
- Opened: 1998
- Renovated: 2008
- Number of Rooms: 593
Services & Amenities
- Restaurant
- Café
- Bar
- Meeting room
- Multi-function room
- Fitness room
- Indoor swimming pool
- Lobby bar
- Wedding service
- Airport drop-off service(Additional fee)Fees, Service Hours, and Booking Info
- Airport pick-up service(Additional fee)Fees, Service Hours, and Booking Info
- Station pick-up service(Additional fee)Fees, Service Hours, and Booking Info
- Station drop-off service(Additional fee)Fees, Service Hours, and Booking Info
- Taxi booking
- Indoor Swimming PoolView Details
- Indoor swimming poolFree
- Porter/Bellhop
- Luggage storageFree
- Wake-up call
- 24-hour front desk
- Concierge service
- Tour/Ticket Service
- Currency exchange
- Postal service
- Multilingual staff
- Guest Laundry
- Dry cleaning
- Clothes steamer
- Restaurant
- Café
- Bar
- Room service
- Lobby bar
- Wi-Fi in public areasFree
- Elevator
- Central ventilation system
- Public audio system
- Non-smoking in all rooms
- No smoking in public areas
- Smoking area
- Non-smoking floor
- Gift shop
- Meeting room
- Business center
- Multi-function room
- Wedding service
- CCTV in public areas
- Access control system
- Security alarm
- Fire alarm
- Smoke detector
- Carbon monoxide alarm
- Fire extinguisher
- First-aid packet
- Security personnel
- Accessible room
- Fitness room
- Children's slippers
Haven't found the right property yet?
Our hotel stay was really nice. The hotel staff accommodated all our needs. They extended special service and cared about us. The room was perfectly clean. We would love to come back again soon.