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The Portman Ritz-Carlton, Shanghai

No.1376 Nanjing West Road, Shanghai, 200040, ChinaShow on map
Opened: 1998 The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.Show More

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  • Very Clean4.6
  • Great Amenities4.4
  • Great Location4.4
  • Great Service4.5
  • 4.5/5Excellent

    Easy to get around, Convenient for shopping
    96% Recommended
  • Very Clean4.6
  • Great Amenities4.4
  • Great Location4.4
  • Great Service4.5
  • 4.5/5Excellent

    Easy to get around, Convenient for shopping
    96% Recommended
    • 15.9km
    • 4.5km
    • 690m
    10 places of interest within 1000m
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    Wi-Fi in designated areas
    Airport pickup service
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    Deluxe King Room
    City view
    38m²12-29F
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    Buffet breakfast, extra CNY274.00
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    Deluxe Twin Room
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    38m²12-27F
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    Deluxe City View - Twin
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    38m²19-36F
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    Deluxe City View - King
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    38m²19-36F
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    Deluxe Skyline View - Twin
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    38m²19-35F
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    Buffet breakfast, extra CNY274.00
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    38m²19-35F
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    Club Deluxe City View - Twin
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    38m²37-40F
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    Buffet breakfast, extra CNY274.00
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    Club Deluxe City View- King
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    38m²37-44F
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    Club Skyline View - King
    City view
    38m²37-42F
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    Club Skyline View - Twin
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    38m²37-44F
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    Premier Suite King
    City view
    79m²25-36F
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    Premier Suite Twin
    City view
    79m²29F
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    Buffet breakfast, extra CNY274.00
    Non-refundable
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    Club Studio - King
    City view
    48m²37-44F
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    Buffet breakfast, extra CNY274.00
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    Club Studio - Twin
    City view
    48m²43-44F
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    Buffet breakfast, extra CNY274.00
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    Executive Suite
    City view
    79m²37-41F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    1 Breakfast
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
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    Instant Confirmation
    Buffet breakfast, extra CNY274.00
    Non-refundable
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    Instant Confirmation
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    2 Breakfasts
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    1 king bed
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    Reviews(3065 verified guest reviews)

    • Guest User

      China

      • Deluxe King Room
      • Stayed in September 2021
      • Other
      • 3 Reviews
      4.7/ 5
      Outstanding

      Generally speaking, it is a very good old hotel, with good environment, first-class service, variety of breakfast foods, and good staff service.

      Translation provided by Google
      Posted September 15, 2021
      Helpful

      XIN

      China

      • Club Deluxe City View- King
      • Stayed in August 2021
      • Solo travelers
      • 54 Reviews
      4.7/ 5
      Outstanding

      This time I will mainly talk about the executive lounge of the Magic City Puxi Chestnut Hotel. It also maintains the fine tradition of five meals a day, although the chocolate is a bit watery in the evening. . . Although it is the earliest chestnut hotel, the executive lounge still maintains a certain standard. The meals provided are not amazing, but it can still reach the general standard of similar five-star hotels. There are few people, which can be said to be a big advantage of the executive lounge, which in exchange for relatively considerate and enthusiastic service. The waiter in the executive lounge can actively inquire about the needs of the guests, introduce the meals in the lounge, help the guests serve tea and deliver water dishes, and the chef can also deliver the noodles or eggs to the guests’ table in person for breakfast. I don’t think you can enjoy it in a cafeteria. The meal layout and access of this executive lounge are also quite special. It may be due to the epidemic. Snacks, hot dishes and staple food are all divided into servings for guests, either on a plate or with a lid. In the small bowl (hot dishes and staple food), it can be said to be quite sophisticated. This practice is still relatively rare, but it is also very clean and hygienic. In addition, the afternoon tea of chestnuts is arranged according to the head. Although the taste of this restaurant is not as good as that of chestnuts in Sanya, the style is still unified, which still makes people feel taller. So far, I have experienced this chestnut hotel in Sanya and the Magic City Puxi. Next, I am going to go to Pudong to try out the administrative services there. I think it will be better than this experience😄

      Translation provided by Google
      Posted August 8, 2021
      Helpful (2)

      吃吃5177

      China

      • Club Deluxe City View- King
      • Stayed in June 2021
      • Couples
      • 3 Reviews
      4.2/ 5
      Very Good

      I came here especially because the Portman Ritz-Carlton is the first Ryan Carlton hotel in Shanghai, but to tell you the truth, the lady is too old to go to the executive lounge and specially booked the executive deluxe king bed, but the defendant only got one place. emmmm I don’t understand, it’s obviously two people staying in, so what should the other guest do? Just give the money, but you have to make it clear first. Go in the arranged room. There is an ancient musty smell. If you don’t stay, you will come down and ask to check out The defendant cannot be cancelled because Ctrip has paid emmm. I asked the front desk staff do you think this is reasonable? Fortunately, a sensible Xiaoguliang actively helped us find a way to solve the problem. First let us contact the Ctrip Hotel and agree to unsubscribe. Then he said to help us change a south-facing room. For the sake of Xiaoguliang's sincere attitude, we moved in. What is the new room in the executive lounge? It is completely saved. The reason why I am not bad at this hotel is the professional and caring service of the two little girls and the late roasting of the feet.

      Translation provided by Google
      Posted July 16, 2021
      Helpful

      YANHUA

      China

      • Deluxe City View - King
      • Stayed in May 2021
      • Families
      • 4 Reviews
      4.2/ 5
      Very Good

      Upgrade to the executive floor, like the spiral staircase in the executive lounge, old-school classics. It is said that the Portman restaurant on the first floor has a lot of people for breakfast. The first day we had breakfast in the administration building felt that there were also a lot of people. Staggering the peak is not bad. I won’t say much about it. I didn’t expect to talk about a few points. One is that the Executive Lounge does not provide glass bottled Parisian water, and the other is that the Lounge does not provide freshly squeezed juices. These two points are unexpected and not satisfactory. Third, there are not many choices of simple hot dishes for dinner in the lounge, and they are rather average. The food supply in the lounge is generally very average, simple to deal with, without much expectation. This may be the reason why there are not many guests in the evening lounge. The environment is quieter if there are not many people. It is suitable for sitting and chatting for a while. There are a few books that introduce Impressionist painters. The afternoon tea was even worse than expected, ha ha 🤭. The staff's sense of service is not bad and deserves encouragement. Finally, I think the hotel’s most anticipated is the two indoor and outdoor swimming pools, especially the outdoor swimming pool. It was the first time this year to swim outdoors and the experience was very good. In fact, another main reason for choosing this one is the small one in the swimming pool in the photo of the hotel. Bridge, I want to see it with my own eyes, so come and experience it.

      Translation provided by Google
      Posted May 4, 2021
      Helpful (1)

      宝宝臣

      China

      • Deluxe Twin Room
      • Stayed in May 2021
      • Families
      • 19 Reviews
      4/ 5
      Very Good

      In order to go to the hotel signed by the US Consulate the next day, the location is very good, a five-minute walk from Meilong Town Square. There are many shopping malls around, Hang Lung Plaza, Kerry Center are very close. There is a commercial area at the door of the hotel, and there are various restaurants. There were quite a lot of people when I checked in. I lined up for a while. The decoration of the basic room type is relatively old, but the conventional configuration is there. The door is not very soundproof. I checked in to a room facing the elevator hall, outside the door. The noise is clearer. Breakfast was good the next day, and the pancakes were delicious.

      Translation provided by Google
      Posted May 28, 2021
      Helpful (1)
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 18 years and over will be charged adult rates.

    Need to Know

    Important
    根据酒店通知,防疫期间,中高风险地区的客人无法接待,请在下单前与酒店确认接待政策,以免影响您的入住
    Important City Info
    Disposable toiletries such as toothbrushes, combs, bath sponges, razors, nail files etc. are not provided by the hotel any more from Jul 1, 2019. Please contact the front desk for details.
    Hotel Notes
    Only one booking is allowed under one guest name. To book multiple rooms, please provide the names of staying guests for each room.

    Hotel Description

    • Opened: 1998
    • Renovated: 2008
    • Number of Rooms: 593
    The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions. Offering luxurious accommodation complemented by fine service.The Portman Ritz-Carlton, Shanghai is only 650m from Jing'an Temple subway station and a 13-minute walk from the lively Wujiang Road food street. The architectural icons on the Bund is a 15-minute drive away.The upscale rooms at The Portman Ritz-Carlton feature panoramic views of Shanghai skyline and modern Chinese décor. All rooms are equipped with a 37-inch flat-screen TV and a minibar.The Portman Ritz-Carlton Health Club has both indoor and outdoor swimming pools, a gym and a squash court. Portman’s Restaurant at The Portman Ritz-Carlton, Shanghai features dishes with a creative twist, a concept that reflects comfort food through a combination of cuisine, decor and service within its Scandinavian-inspired interiors. For the thirsty traveler seeking restaurants in shanghai with a classic cocktail bar, the Ritz bar & lounge transitions from elegant lounge by day to the nexus of Shanghai's bar scene at night.

    Services & Amenities

        Restaurant
        Café
        Bar
        Gym
        Indoor swimming pool
        Conference hall
        Wedding service
        Lobby bar
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Drop-off Service (Bus/Train Station)(Additional fee)
      Fees, Service Hours, and Booking Info
    Activities
    • Outdoor swimming poolFree
    • Indoor swimming poolFree
    Health & Wellness
    • Gym
    Front Desk Services
    • Bellhops
    • Luggage storageFree
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Currency exchange
    • Front desk (24 hours)
    • Door attendant
    • Postal service
    Cleaning Services
    • Laundry room
    • Room cleaned: daily
    • Towels replaced: per stay
    • Bedsheets changed: per stay
    • Iron/clothes steamer
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    Other
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • First aid kit
    • Security staff
    Public Area
    • Wi-Fi in designated areasFree
    • Lobby seating area
    • Gift shop
    Business Services
    • Conference hall
    • Business center
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio system & speakers
    • Designated smoking area
    • Accessible rooms
    • Non-smoking public areas
    • All rooms non-smoking
    • Non-smoking floor
    • CCTV in public areas
    • Security alarm
    • Fire alarm
    • Carbon monoxide alarm
    • Security system
    • Fire extinguisher
    • Ventilation system
    • Smoke alarm
    Kid's Facilities
    • Kids’ slippers

    Transport & Attractions

    Airports

    Shanghai Hongqiao International Airport

    About 23m from hotel by car

    15.9km

    Shanghai Pudong International Airport

    About 1h0m from hotel by car

    48.3km

    Railway Stations

    Shanghai Railway Station

    About 14m from hotel by car

    4.5km

    Shanghai West Railway Station

    About 21m from hotel by car

    7.4km

    Metro Stations

    Jing'an Temple

    About 10m from hotel by foot

    690m

    West Nanjing Road

    About 14m from hotel by foot

    970m

    Areas

    Jing'an District/West Nanjing Road

    About 12m from hotel by foot

    840m

    Places of Interest

    MIXPACE

    264m

    West Nanjing Road

    332m

    Shanghai Exhibition Center

    337m

    Youyi Auditorium

    384m

    United States Department of Commerce Convention Center

    430m

    Shanghai Shangcheng Theater

    465m

    Shanghai Acrobatic Troupe

    465m

    Jing'an Stadium

    533m

    Huai'en Christian Church Shanghai

    543m

    Wutongwen Former Home

    740m
    The Portman Ritz-Carlton, Shanghai Frequently Asked Questions
    How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?
    Prices at The Portman Ritz-Carlton, Shanghai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to The Portman Ritz-Carlton, Shanghai?
    The closest airport is Shanghai Hongqiao International Airport. It is 15.9km from the hotel and approximately a 23minutes journey by taxi.
    What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?
    The check-in time is from 14:00 and the check-out time is before 12:00.
    Does The Portman Ritz-Carlton, Shanghai provide airport transfer services?
    Yes, The Portman Ritz-Carlton, Shanghai provides airport transfer services.
    What amenities and services does The Portman Ritz-Carlton, Shanghai have?
    The Portman Ritz-Carlton, Shanghai has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
    Does The Portman Ritz-Carlton, Shanghai have a swimming pool?
    Yes, The Portman Ritz-Carlton, Shanghai the hotel has a pool. Pool type: Outdoor swimming pool, Indoor swimming pool.
    Does The Portman Ritz-Carlton, Shanghai have fitness amenities?
    Yes, The Portman Ritz-Carlton, Shanghai has fitness amenities.
    Does The Portman Ritz-Carlton, Shanghai provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does The Portman Ritz-Carlton, Shanghai have non-smoking rooms?
    Yes, The Portman Ritz-Carlton, Shanghai has non-smoking rooms. Please view the hotel listing for details.
    Does The Portman Ritz-Carlton, Shanghai provide breakfast?
    Yes, The Portman Ritz-Carlton, Shanghai provides breakfast.
    Does The Portman Ritz-Carlton, Shanghai have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at The Portman Ritz-Carlton, Shanghai?
    Yes, parking is available at The Portman Ritz-Carlton, Shanghai.
    Does The Portman Ritz-Carlton, Shanghai have children's amenities?
    The Portman Ritz-Carlton, Shanghai has the following children's amenities: Kids’ slippers.
    Where is The Portman Ritz-Carlton, Shanghai?
    The hotel address is No.1376 Nanjing West Road. The hotel is 2.13 km from the city center.
    Is The Portman Ritz-Carlton, Shanghai close to transport stations?
    The closest station is Jing'an Temple. It is 690m from the hotel. View On Map
    Is The Portman Ritz-Carlton, Shanghai nearby popular attractions?
    The Portman Ritz-Carlton, Shanghai is near the following attractions: MIXPACE(Approximately 264m), West Nanjing Road(Approximately 332m), Shanghai Exhibition Center(Approximately 337m).
    Does The Portman Ritz-Carlton, Shanghai have hot springs?
    No, The Portman Ritz-Carlton, Shanghai doesn't have hot springs.
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