Jin Jiang Tower

Reviews of Jin Jiang Tower

Jin Jiang Tower

No. 161 Changle Road, Huangpu District, Shanghai, 200020, ChinaSee Hotel Details
Jin Jiang Tower
Jin Jiang TowerJin Jiang TowerJin Jiang Tower
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Guest Reviews

9.3/10
Very Good
5373 Reviews
Verified reviews
Location9.4
Amenities9.0
Service9.3
Cleanliness9.4
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All reviews(5373)
Positive reviews(5169)
Reviews with photos/video(746)
Easy to get around(555)
Friendly front desk staff(315)
Close to metro(237)
Loved the view(145)
Clean pool(82)
Great swimming pool(82)
Luxurious(42)
Negative reviews(204)
Expat
Jinle Family Double Bed Room
Stay Date Nov 2025
Solo traveler
116 Reviews
9.5/10
Amazing
Posted on Dec 18, 2025
Location in between Hongqiao Railway and Rock Bund, closer to Jin’an. Staycation worthy, good breakfast, best deal in area. Nice holiday display. Maybe the sauna was average, but the pool and gym well. Possibly some staff not motivated in various areas of the hotel. Not sure why a snack bar price list was in the room with just two waters and tea. Very clean room and pretty view.
6/17
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the unacceptable service which definitely affects your staying experience with us. We are doing every effort to make it right. Once again we are sorry for any trouble caused to you, and thank you again for your kindness and support. We are looking forward to welcoming you back in the near future.
202037****
Deluxe Panoramic Queen Room
Stay Date Dec 2025
Business traveler
13 Reviews
10/10
Outstanding
Posted on Jan 16, 2026
This is an old, well-established five-star hotel in Shanghai. The environment and cleanliness are top-notch, and the service is absolutely impeccable. The facilities are more comprehensive and well-maintained than your average hotel, and the price is quite reasonable. Compared to other newer hotels, I definitely recommend staying here.
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Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
206026****
Deluxe Panoramic Twin Room
Stay Date Dec 2025
Business traveler
9 Reviews
5.5/10
Posted on Jan 16, 2026
This is a five-star hotel with a budget hotel experience. The towels were frayed, the curtains wrinkled, and the sofa untidy. The elevator noise kept me from sleeping. Personally, I wouldn't stay here a second time.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel! We are very sorry to learn from your feedback that the hotel's guest room linens did not meet your expectations. Your valuable opinions are very important to us, and we are gradually upgrading the hotel's facilities and continuing our efforts to improve the cleanliness of our guest rooms! We sincerely look forward to your next visit! Wishing you good health and a happy family!
M272822****
Superior Double Room
Stay Date Dec 2025
Solo traveler
13 Reviews
9.7/10
Amazing
Posted on Jan 4, 2026
The room was clean and offered city views. However, the assigned room wasn't facing the direction shown in the pictures, even though it was on a higher floor. You need to book the rooftop restaurant a day in advance for dinner and afternoon tea, but you can just walk in for drinks. The room temperature and water pressure were excellent. The Shanghai restaurant around the corner downstairs also had great food. Getting around was quite convenient. I even got to see the Shanghai sunrise in the morning!
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
jjjj
Family Friendly Room (2 beds)
Stay Date Nov 2025
Other
46 Reviews
9.7/10
Amazing
Posted on Dec 21, 2025
The Shanghai New Jinjiang Hotel is a five-star hotel situated in the heart of Shanghai's Huaihai Road. Although it's an older hotel, dating back to the reform and opening-up period, it has been renovated and refurbished, ensuring its facilities and environment remain top-notch. The service standards haven't dropped either; the staff, from the front desk to housekeeping, restaurant, and doormen, are all very warm and attentive to guests. The hotel has two standout features worth praising: first, the guest room windows can be opened slightly for ventilation, which is much more comfortable than the sealed windows found in most high-end hotels. Second, it boasts the uniquely designed and decorated Blue Sky Revolving Restaurant, where dining is a very pleasant experience. I highly recommend it with five stars.
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6/11
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
Helena CroMoz
Superior Double Room
Stay Date Nov 2025
Family
4 Reviews
9.0/10
Great
Posted on Jan 2, 2026
Nice location, decent hotel, big cues for breakfast. Not enough breakfast space. On the positive side there were good views from the Blue Sky roatating restaurant up on the 41st and 42 floors. The room was Ok, it came with a TV a bed and small couch on the side and a bathtub. The hotel also came with a sauna, a giant pool and a hot jacuzzi. A bit outdated feel and service good but not excellent.
Response from Property: Dear Valued Guest, Many thanks for the review and 4 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
M26645****
Deluxe Panoramic Twin Room
Stay Date Nov 2025
Business traveler
49 Reviews
9.7/10
Amazing
Posted on Dec 26, 2025
I stayed at this hotel for a business trip, and the overall experience far exceeded my expectations. The hotel's location is excellent; it's a ten-minute walk to my partner company, and there are plenty of restaurants and convenience stores nearby, making it incredibly convenient for commuting and errands. The room layout is simple and practical, with ample natural light and excellent soundproofing that completely blocks out outside noise. The bedding was clean and soft, the bathroom facilities were spotless and odor-free, and the toiletries were of high quality. The high-speed WiFi was stable and smooth, perfectly meeting my mobile office needs, and the desk height and chair comfort were well-suited for long hours of work. The front desk service was efficient and professional, with quick check-in and check-out procedures, meaning no waiting at all. Housekeeping was prompt, actively refilling drinking water and consumables daily. The hotel offers outstanding value for money, making it an excellent choice for both short business stays and longer work trips. I will definitely choose this hotel again for my next business trip.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,感謝您選擇上海新錦江大酒店並給予我們好評!我們非常高興地從您的反饋中瞭解到您對此次入住體驗感到滿意。再次感謝您對上海新錦江大酒店的支持,我們將以優質的服務恭候您的再次光臨。祝您身體健康~闔家幸福!
LaoKang
Deluxe Panoramic Queen Room
Stay Date Nov 2025
Couple
11 Reviews
8.0/10
Very good
Posted on Dec 18, 2025
Excellent location and reasonable price. We received a free upgrade to a spacious Villa Suite. Unfortunately, the interior designer placed the bed directly in front of the TV, making it impossible to enjoy the beautiful view from bed. The bed was comfortable and soundproofing was good. Areas for improvement: - Breakfast: A wide selection, but the overall quality was poor. We tried both Western and Chinese dishes, and even the wontons were just passable. - The bread and pastries were unacceptable. - The room had an espresso machine, but no coffee capsules were provided, only drip coffee bags... - The sofa in the living area had a patch of different colored fabric. This slapdash repair contradicts the idea of quality service; the hotel should pay more attention to details (see photo). - There were no power outlets near the bed or at the desk.
Show OriginalGoogle Translated
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the uncomfortable situation which definitely affects your staying experience with us. We are doing every effort to make it right. Once again we are sorry for any trouble caused to you, and thank you again for your kindness and support. We are looking forward to welcoming you back in the near future.
202065****
Smart Deluxe Room - with View (Double bed)
Stay Date Nov 2025
Family
17 Reviews
10/10
Outstanding
Posted on Dec 18, 2025
I was a bit worried the Jin Jiang Hotel might be showing its age and have outdated facilities, but it turned out to be excellent! The lobby is still grand and impressive. The front desk service was attentive and thorough; they even proactively upgraded my room. The room itself was quite spacious, and the view from the 38th floor was great.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
118860****
Villa Executive Scenic Double Bed Room
Stay Date Nov 2025
Business traveler
77 Reviews
10/10
Outstanding
Posted on Dec 18, 2025
A grand old five-star hotel. The ceiling height felt a bit low, and parking wasn't very convenient. The breakfast was plentiful, with about half the guests being foreigners. On the bedside tables, there were two lamps, but I couldn't find the switch! 😇 The next day, I specifically asked a staff member and discovered the switches were connected to the lamp bases. There was a round hole on the bedside table, and wouldn't you know it, the switches had fallen into the holes on both sides… I never would have guessed!
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
1801970****
Superior Double Room
Stay Date Nov 2025
Booked for others
88 Reviews
10/10
Outstanding
Posted on Dec 21, 2025
An old hotel in the city center, but very comfortable. The only downside is the difficult parking.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
bob989
Deluxe Panoramic Queen Room
Stay Date Nov 2025
Business traveler
13 Reviews
10/10
Outstanding
Posted on Dec 25, 2025
Thanks to the upgrade for the room type I booked. This is the sixth stay for the senior couple, and they absolutely rave about the Jinjiang Tower, praising its location, environment, views, facilities, and cleanliness. It's their top choice when visiting Shanghai, definitely a solid quasi-five-star hotel! The shower pressure is still strong, and the soundproofing remains excellent.
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6/7
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
Dalaoheibenren
Superior Double Room
Stay Date Nov 2025
Family
20 Reviews
10/10
Outstanding
Posted on Jan 22, 2026
The hotel's location is convenient. There's a supermarket and a shopping mall within a 5-minute walk. The service is decent, nothing spectacular, but the value for money is exceptional. I highly recommend staying here. The breakfast is quite plentiful and reasonably good.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,感謝您選擇上海新錦江大酒店並給予我們好評!我們非常高興地從您的反饋中瞭解到您對此次入住體驗感到滿意。再次感謝您對上海新錦江大酒店的支持,我們將以優質的服務恭候您的再次光臨。祝您身體健康~闔家幸福!
1865810****
Superior Double Room
Stay Date Nov 2025
Family
4 Reviews
9.7/10
Amazing
Posted on Dec 7, 2025
This hotel was a serendipitous find for our family trip. It has a strong state-owned enterprise vibe, an excellent location, but might not be on the radar for younger travelers. The hotel is conveniently located just across a 5-meter road from Exit 3 of Huaihai Road Middle Station on Metro Line 13. However, the entrance is a bit narrow, and parking space is limited, so I'd recommend using public transport. The hotel is very well-maintained, clean, and tidy. The staff are highly professional, polite, and presentable. A special mention goes to the housekeeping staff; they were exceptionally courteous, with a distinct 'state-owned enterprise executive' style – take that as you will, haha. Overall, I found their service attitude and sense of boundaries to be excellent. Upon check-in, the front desk staff learned it was our first stay and kindly offered a complimentary upgrade to a high-floor room with a view. From there, we could take in the most central panoramic views of Puxi, Shanghai, which was a truly generous gesture. Many thanks! Breakfast was more organized than I expected. Given the hotel's high number of floors, I was worried it would be crowded, but the actual situation was well within acceptable limits. Generally, the food's hygiene, taste, and variety were all good. However, perhaps due to the larger number of guests at breakfast, some individual staff members occasionally seemed a bit rushed in their responses, but overall, it was very good. The room was exceptionally spacious, and the bathroom facilities were all well-maintained. Here are a couple of suggestions: 1) The air conditioning is centrally managed by the hotel for cooling. During certain seasons, the AC cannot be turned on (for example, it was winter during our stay, but the weather was actually quite warm these two days), so we had to ask hotel staff to help open the windows. 2) There was a lack of readily available power outlets on the bedside tables (I'm not sure if this is due to a 'state-owned enterprise standardization'), which made charging devices a little inconvenient. Overall, considering the price, location, and service, it was a very good experience. Thank you!
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!
David.Will.H
Deluxe Room - with View (2 beds)
Stay Date Nov 2025
Business traveler
136 Reviews
10/10
Outstanding
Posted on Dec 8, 2025
Finding a tranquil oasis amidst the urban hustle. The aesthetic of this hotel, from the lobby to every corner of the room, is simply stunning – every shot is a masterpiece. My favorite part was enjoying a drink by the floor-to-ceiling windows in the evening, with the city skyline as a backdrop, watching all my fatigue melt away. The service team is well-trained, providing just the right amount of attentive care that made me feel incredibly comfortable. This wasn't just a simple stay; it was a brief escape that healed both mind and body. Highly recommend it to those who appreciate quality.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Shanghai New Jinjiang Hotel and for your positive feedback! We are delighted to hear from you that you were satisfied with your stay. Thank you again for your support of Shanghai New Jinjiang Hotel, and we look forward to your next visit with excellent service. Wishing you good health and a happy family!