Facilities: This is an older hotel; the facilities and hardware are quite dated.
Want Want Plush Pendant and Snack Pack: The hotel advertised that during the Chinese New Year, suites would receive a plush pendant and a Want Want snack pack. I checked in on the evening of the first day of ***** New Year, and they didn't give it to me. I proactively asked, and after a feigned look at the computer, they said, 'Oh, your room does come with one...' Seriously? Are they that short on these items?
Service: Since I was staying for several days, I called the front desk to ask for toiletries for the entire stay. When the cleaning aunt delivered them, I wasn't in the room, but my two children were. When I returned, I overheard the aunt tell my kids, 'Remember to give these to the other room, otherwise they'll call the front desk again.' ??? What does that mean? I only called the front desk three times in total. On the night of check-in, I called twice, and no one answered. The third call was for the toiletries. Where did 'again' come from?
Breakfast: The online promotion is a bit exaggerated. Are all those drink bottles meant to promote products? For several days in a row, there was only O'Pao Fruit Milk, not even Want Want Milk. The breakfast standard is really only on par with budget hotels. Of course, the price wasn't expensive, so I won't complain too much.
I usually don't like writing reviews, unless it's exceptionally good or exceptionally bad. This hotel truly made me eager to write one.
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