- 0 nights
1 Room, 2 Adults
- Search
Grand Kempinski Hotel Shanghai







- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.5
- 22.2km
- 8.4km
- 720m

Grand Skyline View Twin Room

Skyline Suite

Club Skyline View King Room

Themed Room (Queen bed)

Imperial Suite

"Ancient Egypt"-themed Family Room

Executive Suite

Grand Bund View Room

Themed Room

Presidential Suite

Diplomatic Suite

Premier Skyline View Twin Room

Deluxe Bund View King Room

Club Bund View Twin Room

Grand Skyline View King Room

Premier Skyline View King Room

Deluxe Bund View Twin Room

Club Skyline View Twin Room

Grand Club Skyline View Twin Room

Club Bund View King Room

Grand Club Skyline View King Room

Themed Room (Queen bed)
Reviews(4915 verified guest reviews)
Yana
- Premier Skyline View King Room
- Stayed in December 2022
- Couples
- 13 Reviews
Sarah
- Premier Skyline View King Room
- Stayed in November 2022
- Solo travelers
- 2 Reviews
4.7/5OutstandingOverall very nice hotel and a great stay, but there were a few minor annoyances that I didn’t expect from such a nice hotel. The lights for the room were at the end of the hallway so I had to get all the way into the room before I could turn on a light to see. The lights in the bathroom were also far too dark, sometimes I could barely see myself or what I was doing. The bedsheets were also scratchy, and there were several pieces of furniture that had small spots of damage. The view was great and otherwise a fantastic stay!
Translation provided by GooglePosted November 24, 2022Helpfulacacac
- Grand Bund View Room
- Stayed in October 2022
- Families
- 7 Reviews
5/5PerfectIt was more than expectation with the fantastic 3days stay at Kempinski! We’ve always wanted to stay but last January due to covid cases our reservation was cancelled so missed staying at the hotel. But we are so glad to choose Kempinski for staycation this time and we will definitely come back. ( only problem was that one of the bathroom sink was broken so water didn’t go down…) We’d like to send big appreciation to a check-in stuff who arranged a welcome “fruits and anniversary cake for our cn life 10th anniversary” a mousse au chocolat was amazing! Also a cleaning lady who had a very good manner with warm smiles and good service spirit. Also 2 very attentive stuffs at the breakfast whom served us tea and coffee kindly, they were very attentive with professional service manner. And at the check-out a stuff kindly allowed us to do late checkout and he friendly asked how was it stay. All the stuffs who are working at the Kempinski have a professional manner we can see they have common sense and well educated with good customer service world wide standards manner which sometimes difficult to expect at all the places here. So thank you so much for making us feel so refreshed! We loved swimming pool with jacuzzi and sauna on 30F with amazing view! The breakfast was great with variety of food choices with slightly different menu everyday. We will definitely come back again!
Translation provided by GooglePosted October 11, 2022HelpfulEijkelenboom
- Executive Suite
- Stayed in August 2022
- Friends
- 1 Review
5/5PerfectI was totally impressed with their personalized service the moment I stepped in at the hotel. Eva helped me with the check in and with my upgrade request, immediately. I stayed for 2 nights in their Skyline Suite River View. I told Eva that I am going to invite a few friends over on my 2nd night for a wine and cheese party. They were very accomodating and have provided everything I have requested from plates, champagne glasses, utensils, and even HDMI cable.😁 Thank you so much, Grand Kempinski for making my pre-birthday weekend an awesome one. I will definitely stay here again. ❤️❤️❤️
Translation provided by GooglePosted August 30, 2022HelpfulBalchandani
- Executive Suite
- Stayed in January 2023
- Families
- 3 Reviews
4.7/5OutstandingWhenever going to shanghai, mostly choosing Kempinski only because of location, River view, service … all so perfect. 👍🏻
Translation provided by GooglePosted January 21, 2023Helpful
Property Policy
- Please collect your keys/room card from the front desk.
Property Description
- Opened: 2009
- Renovated: 2013
- Number of Rooms: 686
Services & Amenities
- Restaurant
- Café
- Meeting room
- Spa
- Multi-function room
- Fitness room
- Lobby bar
- Airport drop-off service(Additional fee)Fees, Service Hours, and Booking Info
- Airport pick-up service(Additional fee)Fees, Service Hours, and Booking Info
- Station pick-up service(Additional fee)Fees, Service Hours, and Booking Info
- Station drop-off service(Additional fee)Fees, Service Hours, and Booking Info
- Car rental
- Taxi booking
- Indoor Swimming PoolView Details
- Indoor swimming poolFree
- Sauna
- Spa
- Porter/Bellhop
- Luggage storage
- Valet parking
- Wake-up call
- Express check-in and check-out
- VIP check-in service
- 24-hour front desk
- Concierge service
- Currency exchange
- Front desk safe
- Postal service
- Multilingual staff
- Ironing service
- Laundry service (on-site)
- Dry cleaning
- Restaurant
- Café
- Bar
- Room service
- Lobby bar
- Wi-Fi in public areasFree
- Elevator
- No smoking in public areas
- Executive floor
- Executive lounge
- ATM
- Gift shop
- Meeting room
- Business center
- Multi-function room
- Wedding service
- Accessible room
- Fitness room
- CCTV in public areas
- First-aid packet
Haven't found the right property yet?
That was a great stay for NY night. The hotel is very beautiful and convenient. The breakfast is good.