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1 Room, 2 Adults
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Kempinski The One Suites Hotel Shanghai Downtown
- Cleanliness4.5
- Amenities4.3
- Location4.5
- Service4.5
- 19.2km
- 2.6km
- 550m
Themed Room
City view
Art Deco Suite
City view
Deluxe Suite-Queen Bed
City view
Comfort Studio
City view
Deluxe Suite-Two Beds
City view
One-Bedroom Suite
City view
Superior Room
City view
Deluxe Suite
City view
Suite - 3-Bedroom
City view
Deluxe Room
City view
One Plus One Family Suite
City view
Superior Suite
City viewReviews(1299 verified guest reviews)
Chrissy_Hank
- One Plus One Family Suite
- Stayed in December 2022
- Couples
- 9 Reviews
Guest User
- Comfort Studio
- Stayed in October 2022
- Couples
- 5 Reviews
5/5PerfectBeautiful hotel and an amazing location. It’s so close to everything and so many things are just a short walk away. The staff was very nice and friendly. They even helped us find a covid testing sight near our hotel to get our test everyday. The only thing that could be improved is the sealant around the bathtub had been redone and they missed a spot which was quite scary to look into. Will recommend this place to everyone who come to Shanghai.
Translation provided by GooglePosted October 4, 2022HelpfulGuest User
- Comfort Studio
- Stayed in December 2022
- Couples
- 1 Review
5/5PerfectStayed here New Year's Day. The staff was friendly and spoke English. The room was not the biggest available but there was plenty of room. Table, fridge, hot top, bathtub with a nice view. This is great if you want to stay long-term. Will definitely recommend for friends visit shanghai for the first time.
Translation provided by GooglePosted January 2, 2023Helpful
Alexandra Jane
- Comfort Studio
- Stayed in December 2022
- Friends
- 1 Review
5/5PerfectI would highly recommend Kempinski One Suite for anybody looking for an high class experience in the Shanghai Downtown area. Unfortunately due to Covid some of the amenities were shut down, but the hotel staff was extremely courteous and spoke very good English. The room was large and comfortable with a great view and a lovely bathtub.
Translation provided by GooglePosted December 27, 2022Helpful
Winton
- Comfort Studio
- Stayed in December 2022
- Couples
- 7 Reviews
4.5/5ExcellentThe hotel is in an ideal location, walking distance to main shopping areas of Shanghai. Breakfast was limited but to be expected at the moment as Shanghai was pretty quiet. Room was clean and the shower was really powerful! Useful to have a kettle and fridge, and basic kitchen equipment in the room.
Translation provided by GooglePosted December 19, 2022Helpful
Property Policy
Property Description
- Opened: 2012
- Number of Rooms: 244
Services & Amenities
- Restaurant
- Meeting room
- Fitness room
- Indoor swimming pool
- Car rental
- Taxi booking
- Indoor Swimming PoolFreeView Details
- Indoor swimming pool
- Porter/Bellhop
- Luggage storage
- Valet parking
- Wake-up call
- Express check-in and check-out
- VIP check-in service
- 24-hour front desk
- Concierge service
- Tour/Ticket Service
- Currency exchange
- Postal service
- Multilingual staff
- Ironing service
- Laundry service (on-site)
- Laundry service (off-site)
- Dry cleaning
- Restaurant
- Café
- Room service
- Lobby bar
- Wi-Fi in public areasFree
- Elevator
- Public audio system
- No smoking in public areas
- Non-smoking floor
- Meeting room
- Business center
- Fitness room
- CCTV in public areas
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My boyfriend and I spent New Year’s Eve at the Kempinski. It was a lovely stay, and the room we got was worth the price paid. The manager had left a nice welcome note and apples for us. We had a lovely non-smoking room with a good view. The reception service was helpful. Something the hotel could improve is the breakfast choices. It was pretty limited options for food compared to the price being paid for breakfast.