Ascott Huaihai Road Shanghai

I have been here tired time. It’s good ………….location. It’s easy accessing to many places with a minimum distance. Good cafe and restaurant and very good for dining.

The location is good. But the facilities are pretty old. And the room fare is pretty steep in comparison.

Water from aircon pipe was suspected to be choked and overflow. Water leaked from the false ceiling to the floor and fortunately did not wet our luggage near by. The mgmt offered to swap rooms and 2 plates of fruits, while we have to spend an hour to pack and relocate.:(

We initially booked a 2 bedroom apartment, once arrived we were told there weren't any available due to some damaged caused by the typhoon. We were offered a 1 bedroom suite plus a 1 bedroom to substitute. As we were already delayed by said typhoon we were just happy to have a place to stay and have asked if a 2 bedder become available during hour 8 night stay we will be happy to move. However we weren't offered to a 2 bedder at any point after that. The rooms were very dated, there were mould on the tiles in the bathroom as well. The location is the only favourable point of this apartment.

We booked two rooms for our trip. Overall old style, furnitures were old. Rooms not clean properly. The hotel is connected to the mall and one night there was construction work after 11pm. The next morning 7am the constructions continued from 7am to 8am, it was very noisy and i was awakened by those noisy construction. It was u acceptable services indeed. Spoke to tbe hotel they explained they were not informed with the on site construction in mid nite and early morning. It was not a nice stay overall

The furniture very old ,, Breakfast is just few things , not clean , Very bad experience

River was extremely helpful when I booked wrong dates for my room - giving a few much needed few hours extension for my room to get it closer to my flight timings. Also assisted me to level 6 shower facilities when I needed to shower after checking out.

Reviews don’t really highlight Highline restaurant which is great, open all day and serves a good breakfast. Also, sauna/steam is a great add on. I think it’s a good value service apt/hotel.

The hotel is getting very old compared to my first stay there 5 years ago For example like carpet, kitchen, bathroom conditions aren’t well maintained Location is perfect though it’s right at the city center