I usually don't write reviews, but this hotel stay was exceptionally bad. First, the family room we booked was tiny, much smaller than other Hanting hotels I've stayed at before. Second, the ground floor room had a strong smell of secondhand smoke, which seemed to come from nowhere and made our throats sore. Third, there were urine stains on the toilet that weren't cleaned – truly disgusting. Finally, the front desk service wasn't just unenthusiastic; guests even had to retrieve their own toiletries. What kind of service is that?! All the other Hanting hotels I've stayed in have a consistent cedar scent, but this one didn't smell good and felt damp... I've stayed at many Hanting hotels in different locations, but I honestly can't find a single positive thing about this one. I have to vent. To be frank, who would stay here if it weren't for its proximity to Fudan University??? My trip for a conference was already stressful, and this hotel just added insult to injury. Sigh. Do out-of-towners not deserve respect in Shanghai???
Original TextTranslation provided by AI