Sheraton Shanghai Fengxian

The worst Sheraton I've ever stayed in. Let's talk about hygiene first: the executive lounge on the 17th floor was not open. They said it was moved to the first floor. I went there to sit for a while. The snacks were better than nothing. It was shabby! I sat down on the big sofa by the window on the south side and picked up a pillow to lean on it. I found a pool of mucus similar to snot, which was extremely disgusting. The toilet lid in the lobby was lifted up and it was... unbearable to look at! Let's talk about food and beverage: I didn't go to the restaurant, but I saw a Wagyu hot pot set meal being promoted. Let's just talk about breakfast. It ends at 10:30 on weekends. I went there at 9:30, but it was not cleaned up and no one showed me the table. A lot of food was gone and it was not replenished in time... Facilities: The air conditioner can never be adjusted. It's so noisy when the air volume is turned up. The display is also inaccurate. Fortunately, it's not hot, so I can only open the window for ventilation. And service: I waited for a while when checking in. There were at least two people at the four counters. There were three guests in front of me, but I had to wait in line at one counter... I don't want to say more. I rarely write reviews for restaurants, but I can't help but complain