Fuyue Hotel Reviews

The hotel is very nice but the worst thing is that even basic English is not spoken by the staff

Typical CN 5star hotel, service just so so, room was fine and clean, breakfast was almost no western food, toast bread was all you could get, for 1x night okay but not worse the price

Great hotel to stay for both business and family. Has everything you need inside, also the surrounding is great, very close to the Wanda plaza. Will book again for sure.

It was a great hotel experience. Right from check-in I had such a pleasant experience. The receptionist (Miss Liu 前台小刘) was accommodating and absolutely went out of her way to help me settle in after a 40hr multi-legged trip. I had to double up on coffee to survive the jet lag and the maid Miss Yang (杨水莲) whom I never actually saw in person took note and left me extra bags of instant coffee with a kind note. The hotel is clean and well maintained. Everything works and is of decent quality. I am not certain if the hospitality star systems in China or anywhere are one and the same. Although I suspect Fuyue's 5-star rating is more domestic than the true five star experience one could get from the Waldorf Astoria, the hotel feels luxurious enough for the money. And while it doesn't come with the level of service one normally would expect from a 4-star place in the west, the local staff I interacted with were all pretty helpful. There's a gym and a 25m pool where 6 or 7 people could swim laps comfortably on the second floor. And the Chinese buffet for breakfast was quite amazing as well - there are enough ingredients and plates that one could consider a typical continental breakfast with two caveats: there is no cheese and the yoghurt is watery. I would definitely go back.

Good service Good food

The room is very spacious and has a grand design. The hotel is very clean, the service attitude is good, and the breakfast has a wide variety, which is not inferior to well-known high-end brands abroad. It is worth recommending.

The lobby is spacious, the room is clean and tidy, the service is very attentive and good, and the preference for the room orientation is carefully asked before check-in. The room is upgraded for free, and the breakfast is very rich. Special thanks to Jiaren friend (phone number ************) for helping to renew the room at the agreed price.

Wang Ziting, Assistant Manager of Shanghai Fuyue Lobby, is very considerate and attentive. Thank you for your help. I will come again if I have the chance. This manager is great. Thank you

Xiaoyang, the front desk staff, is enthusiastic, responsible and makes guests feel at home. Thank you very much. I will book again in the future.

The room is spacious and clean, with beautiful scenery. The most important thing is that the lighting is what I like, not dark and depressing. The details are very good, and it is equipped with a 110w power supply, which can be used with American and Japanese hair dryers.

We arrived at the hotel at around 10pm and found that the check-in time was set for the day before. The front desk lady, Xiao Zhao, comforted us and helped us find a new room. She also sent us a piece of fruit. Her kindness calmed my anxious mood. Thank you very much, Miss Zhao, it was great

In my recent hotel stay, I was deeply attracted by its excellent service and comfortable facilities. The room is spacious and bright, the bed is comfortable, and the facilities are complete. The breakfast is rich in variety and authentic. The front desk staff is warm and thoughtful, and answers questions patiently and carefully. Overall, the stay experience of this hotel is very good, and I am satisfied with both the hardware facilities and the service quality. I strongly recommend it to friends who need a high-quality accommodation experience.

First of all, parking is very convenient. Although the hotel feels old, it is well maintained, especially the bathroom facilities and toiletries are of good quality. I encountered a problem with the TV having no sound, but I called the front desk and it was fixed within 5 minutes. Overall, I am quite satisfied

I recently stayed in a hotel and had a great experience! As soon as I entered the lobby, I was attracted by its elegant and atmospheric decoration style. The front desk staff was warm and thoughtful, and the check-in was efficient and fast. The room was spacious and bright, the layout was warm and comfortable, and the bedding was clean and tidy, which made people have a good night's sleep. The hotel's facilities are also very complete, and the gym equipment is brand new, so you can keep exercising during your trip. The breakfast is rich and varied, delicious, and can meet the taste needs of different people. And the location of the hotel is also very good, and travel is very convenient. Whether it is a business trip or a leisure trip, this hotel is an excellent choice. I strongly recommend it to everyone, and I believe you will also have a wonderful stay here.