No.1526 Wangyuan Road, Fengxian District, Shanghai, ChinaView Hotel Details
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Grace Collection Hotel Guest Reviews
4.6/5
Very Good
650 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(650)
Positive reviews(629)
Reviews with photos/video(218)
Friendly front desk staff(144)
Delicious breakfast(106)
Large rooms(72)
Many amenities(47)
Convenient parking(37)
Perfect for business trips(32)
Tasty restaurant(11)
Delicious buffet(6)
Negative reviews(21)
Zhenyu
Business Double Room
Checked in Jan 2025
Solo travelers
4 Reviews
4.5/5
Great
Posted on Mar 10, 2025
One person but offered two breakfasts.
Response from Property: 親愛滴客官您好,非常感謝您抽出寶貴的時間給予我們肯定,也非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有一點點的失落,因為酒店周邊並沒有臨近的早餐用餐區域哦,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們會繼續用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來! 我店二樓自助式早餐、免費洗衣房、健身房一應俱全;酒店周邊旅遊資源豐富,比鄰碧海金沙、上海海灣國家森林公園、上海申隆生態園等4A著名景區,非常期待與您的再次“邂逅”哦!(*^__^*) 嘻嘻……
Response from Property: Even if it's not 5 points, thank you for your review! I don't know if we didn't do it well enough or if you accidentally missed a few clicks. We feel deeply guilty and have also sounded an alarm for us, reminding ourselves to learn from our strengths and make up for our weaknesses. We look forward to your 5-point positive review at that time!
Jespa-
Cozy Queen Room
Checked in Nov 2023
Solo travelers
20 Reviews
5.0/5
Outstanding
Posted on Dec 31, 2023
Great staff
Response from Property: 親,看到您的點評讓我們欣喜萬分,服務和衞生一直是咱們持之以恆在努力做着的,我們希望讓每一位入住的客人都能有賓至如歸的般的享受,能在旅途中給您帶去一絲絲温暖,就是我 們最大的追求和目標了呢,非常期待與您的再次“邂逅”哦!(*^__^*) 嘻嘻……
Guest User
Business Double Room
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
The room is OK, the size is right, what else do you need to stay in this hotel at this price in Shanghai? It's OK, [strong] [strong] [strong] All aspects are good
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been our persistent efforts. We hope that every guest staying in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal! Our hotel is surrounded by rich tourism resources, and is close to famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Business Double Room
Checked in Aug 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Very satisfied [strong] The location is convenient and easy to find, and parking is also convenient. The hotel lobby service is very satisfactory [strong] The front desk service was very considerate when checking in. And patiently introduced the surrounding travel guide and routes. The hotel's style and facilities are very complete. After arriving in the room, the sanitation is very clean, and the WiFi speed is very good. The sound insulation effect is good [OK] The overall evaluation is very satisfactory, and the cost performance is also very high and worth recommending [strong] [strong] [strong] [strong]
Original TextTranslated by Google
Response from Property: Dear customer, I am really touched to see your serious review of Grace. Grace has always believed that gold and silver cups are not as good as the reputation of guests. We are very honored that our hardware and services can bring you a very good and intimate feeling. Thank you again for your recognition and support. We will work harder and strive to do better. Our store is located at No. 1526, Wangyuan Road, Fengxian District, Shanghai. It has convenient transportation. Metro Line 5 Wangyuan Road Station is only 30 minutes away from Hongqiao Airport. The surrounding tourism resources are rich, and it is adjacent to the famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. The development of Grace is inseparable from your long-term attention and support. We sincerely look forward to your visit again!
Guest User
Business Room (2 beds)
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Facilities: Everything is complete, there is also a gym and a self-service laundry room
Hygiene: The hygiene is good, and the cleaning lady is very enthusiastic
Environment: Very quiet
Service: The front desk service is very enthusiastic. When I stayed there, the lady poured me barley tea. Thank you 🙏🙏
Original TextTranslated by Google
Response from Property: Thank you for your praise for Grace in your busy schedule. Thank you for your exquisite evaluation. Xiao Si will continue to provide you with the most exquisite service! Years are like songs, wandering on pale white paper and writing lines of nostalgia. The pleasant melody continues to spread. Fengxian Grace Hotel is surrounded by rich tourism resources, adjacent to the famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. I believe that you who love traveling will definitely find the most beautiful scenery! All the staff of Grace are looking forward to your visit again.
Guest User
Business Double Room
Checked in Aug 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
The room is very clean and the facilities are complete. There are also breakfast and drinks, which taste very good. The service of the front desk lady is also very good👍
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. The good service is because there are guests like you who pay attention to us at any time, so that we can serve you better. It is the responsibility of all of us to provide a comfortable, superior environment and service for every guest staying in the Grace Hotel. We are committed to providing you with a cordial and thoughtful stay experience. At Grace, we believe that guests are family, so we are particularly concerned about everything during your stay. Here, we will, as always, welcome you again with a cordial smile~~
Guest User
Business Double Room
Checked in Aug 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
The front desk service is very good, the room cleaning aunt is also enthusiastic, the room is large and odorless, it is the best choice for business trips, five stars 🎉, quiet sleep at night
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Double Room
Checked in Aug 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel is very clean, the environment is good, the service attitude is good, the facilities are very complete, there is a robot gym and washing machine, the breakfast is delicious and varied, and the stay experience is very good.
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been our persistent efforts. We hope that every guest staying in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal! Our hotel is surrounded by rich tourism resources, and is close to famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Business Double Room
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
The room is clean and tidy. The front desk lady was very attentive when checking in. She told me the location of the breakfast room and laundry room. When I called the front desk with any questions, they would solve them as soon as possible. The service was thoughtful and I liked it very much.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. The good service is because there are guests like you who pay attention to us at any time, so that we can serve you better. It is the responsibility of all of us to provide a comfortable, superior environment and service for every guest staying in the Grace Hotel. We are committed to providing you with a cordial and thoughtful stay experience. At Grace, we believe that guests are family, so we are particularly concerned about everything during your stay. Here, we will, as always, welcome you again with a cordial smile~~
Guest User
Business Double Room
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
Very comfortable, great, the service is also very good and thoughtful, and the breakfast time and location are suggested. I will stay here next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise for Grace in your busy schedule. Thank you for your exquisite evaluation. Xiao Si will continue to provide you with the most exquisite service! Years are like songs, wandering on pale white paper and writing lines of nostalgia. The pleasant melody continues to spread. Fengxian Grace Hotel is surrounded by rich tourism resources, adjacent to the famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. I believe that you who love traveling will definitely find the most beautiful scenery! All the staff of Grace are looking forward to your visit again.
Guest User
Business Double Room
Checked in Jul 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
The service is very good! And it is very convenient to wash clothes. The overall comfort is perfect and the price is very suitable.
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been our persistent efforts. We hope that every guest staying in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal! Our hotel is surrounded by rich tourism resources, and is close to famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Cozy Queen Room
Checked in Jun 2024
Travel with friends
21 Reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
The service attitude is very good!!! I left my wallet in the room before leaving, and the waiter drove it to the high-speed rail station for me. For this, the service attitude is really great! ! ! ! The hygiene is very good, see the picture. The service attitude is very very very good. The room is also very clean and quiet. Recommended.
Original TextTranslated by Google
Response from Property: Dear, we are delighted to see your comments. Service and hygiene have always been our persistent efforts. We hope that every guest staying in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal! Our hotel is surrounded by rich tourism resources, and is close to famous 4A scenic spots such as Bihai Jinsha, Shanghai Bay National Forest Park, and Shanghai Shenlong Ecological Park. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Business Double Room
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 24, 2024
The room is quite satisfactory. The front desk service is quite enthusiastic. They are very attentive to the children and give them milk and bread. They also remind them of the breakfast time and floor. The breakfast is OK.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的好評和認可!小斯一直以來都堅持為每一位入住的客人提供物超所值的個性化服務,從您辦理入住手續的那一刻起,我們都力臻在每一個服務細節上給每一位賓客體驗超值的入住享受,務求讓每一位客人能感受到滿意加驚喜的服務。完美的個性化服務,服務創造價值,這是小斯永遠追求的目標,並將一直進行。我店位於上海市奉賢區望園路1526號,交通便利,地鐵5號線望園路站,距虹橋機場僅30分鐘路程,周邊旅遊資源豐富,比鄰碧海金沙、上海海灣國家森林公園、上海申隆生態園等4A著名景區;誠摯期待您和家人、朋友的再次到來。祝您生活愉快