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Jing'an Shangri-La West Shanghai
Premium Deluxe Room (Double bed)
City View
Premium Deluxe Family Friendly Room (2 beds)
City View
Premium Deluxe Family Friendly Room (Double bed)
City View
Deluxe Suite
City View
Executive Suite
City View
Deluxe Twin Room
City View
Deluxe King Room
City View
Premier King Room
City View
Premier Twin Room
City View
Horizon Grand Premier King
City View
Horizon Grand Premier Twin
City View
Premium Deluxe Room (2 beds)
City View
Horizon Club Executive King Room
City View
Grand Suite
City ViewGuest Reviews(2995)
Guest User
- Deluxe King Room
- Stayed in March 2023
- Business travelers
- 3 Reviews
Guest User
- Premier Twin Room
- Stayed in June 2023
- Booked for others
- 3 Reviews
4.5/5ExcellentWe needed to make several changes to our booking and the hotel was gracious enough to accommodate all of them. The staff was polite and helpful at all times, thank you.
Translation provided by GooglePosted August 31, 2023Helpful
Jason
- Deluxe Twin Room
- Stayed in July 2023
- Business travelers
- 3 Reviews
5/5PerfectTwin share beds are singles unfortunately, can add extra bed on request
Translation provided by GooglePosted August 27, 2023Helpful
jollyb13
- Horizon Grand Premier King
- Stayed in September 2022
- Couples
- 4 Reviews
4.7/5OutstandingA beautiful hotel with top notch facilities and friendly, helpful staff 👍👍👍👍 Recovering from a broken ankle, I wanted to leave the house to enjoy a little luxury for a weekend. Since I had never tried the Shangri-la brand before, me and beau decided to book the one located in Jing'an. As I was in a wheelchair they suggested that we book the Horizon Premium King room with accessible features. Although it is almost 1000 CNY more expensive than the basic room, I would say the extra money was well worth it. The room had a panaromic view of the city and the bathroom came equipped with a beautiful marble bathtub supplemented by L'occitane toiletries. The Horizon room comes with added benefits of access to the Executive lounge - meaning less queue and yummy food pretty much all day long, all free of charge! Right after check-in we went to enjoy some delicious afternoon tea - a buffet including 4 types of sandwiches and a variety of desserts. There was extensive selection of beverages to choose from. Guests can also enjoy 2 hours of free drinks from 5.30 to 7.30 PM. Breakfast next day was just as amazing, along with the buffet there was a selection of items we could order fresh from the menu. All-in-all we ended up having a restful staycation, gorging on delicious food and a very pleasant experience!
Translation provided by GooglePosted September 13, 2022HelpfulGuest User
- Deluxe King Room
- Stayed in July 2022
- Couples
- 5 Reviews
5/5PerfectHad a fantastic mini staycation booked the last minute . The room was bright with an amazing view and cool. The air con was set at the right temperature and bed was so comfy! Breakfast was perfect, great selection ! We loved the bar 1515 . The cocktails we ordered were made to perfection. Swimming pool and facilities were what you would expect from a 5 star hotel. We enjoyed dinner at Calypso. Staff were attentive and dinner was delicious, the hotel staff were keen to make your stay special. We really enjoyed the whole experience . Worth mentioning that the area is full of bars , restaurants and shopping. Perfect for a staycation in wonderful Shanghai!
Translation provided by GooglePosted July 31, 2022Helpful
Property Policies
- Please collect your keys/room card from the front desk.
- Reservation unavailable: public parking is available at location nearby (additional charge), CNY 15.00 (approx. US$ 2.06) per hour
The following payment methods are accepted by the property:
Property Description
- Opened: 2013
- Renovated: 2013
- Number of Rooms: 508
Guest rooms of this Shanghai hotel are located on the 30th-59th floors, with the Horizon Club Lounge on the 55th floor providing privileged express check-in/checkout services, complimentary buffet breakfast and cocktails. There is a fascinating view of Shanghai to be had when gazing through floor-to-ceiling windows.
Dining options are inclusive of an international buffet spread at Café Liang and mezzanine, succulent steak at The 1515 West, and Chophouse & Bar or South-Eastern Chinese cuisine at Summer Palace.
For commercial travelers, a spacious function hall is available catering for business events or parties purposes.
Services & Amenities
- Restaurant
- Bar
- Spa
- Multi-Function Room
- Fitness Room
- Lobby Bar
- Airport Drop-Off Service(Additional fee)View Details
- Airport Pick-Up Service(Additional fee)View Details
- Station Pick-Up Service(Additional fee)View Details
- Station Drop-Off Service(Additional fee)View Details
- Indoor Swimming PoolFreeView Details
- Sauna
- Spa
- Porter/Bellhop
- Luggage Storage
- Wake-Up Call
- Express Check-In and Check-Out
- 24-Hour Front Desk
- Concierge Service
- Tour/Ticket Service
- Currency Exchange
- Front Desk Safe
- Ironing Service
- Laundry Service (On-Site)
- Laundry Service (Off-Site)
- Dry Cleaning
- Restaurant
- Café
- Bar
- Room Service
- Lobby Bar
- Wi-Fi in Public Areas
- Elevator
- Public Audio System
- Non-Smoking in All Rooms
- No Smoking in Public Areas
- Non-Smoking Floor
- Executive Lounge
- ATM
- Meeting Room
- Secretarial Services
- Audio Visual Equipment
- Multi-Function Room
- Fax/Copying Service
- Postal Service
- Wedding Service
- Accessible Rooms Available
- Fitness Room
- CCTV In Public Areas
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