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Dongfang Muya Hotel Guest Reviews
4.3/5
391 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(391)
Positive reviews(364)
Reviews with photos/video(45)
Convenient location(42)
Easy to get around(36)
Classy environment(26)
Friendly front desk staff(26)
Large rooms(24)
Close to train station(8)
Comfortable bed(5)
Perfect for business trips(4)
Negative reviews(27)
Angel Rojo
Deluxe Room (2 beds)
Checked in Apr 2024
Business travelers
63 Reviews
4.5/5
Great
Posted on Jun 8, 2024
Good room size. A bit far from the subway.
Response from Property: Thanks so much for staying in Muyra hotel, and we are sorry that we didn't provide you with a satisfactory experience. we attach great importance to your comments and will definitely make improvements, best wishes for you
Xiaolin
Deluxe Room (Double bed)
Checked in Sep 2023
Family
4 Reviews
3.5/5
Posted on Oct 4, 2023
If you are really clean freak don't book this one.
Worse than motel.
Response from Property: Thanks so much for staying in Muyra hotel, and we are sorry that we didn't provide you with a satisfactory experience. If you are not satisfied with the room hygiene, please feel free to tell us, we will change the room for you, we attach great importance to your comments and will definitely make improvements, best wishes for you!
NAT
Business King bed room
Checked in Mar 2023
Business travelers
11 Reviews
3.0/5
Posted on Mar 31, 2023
Some staffs can not speak English at all.
Response from Property: Very sorry that we didn't provide you with a satisfactory experience this time. We attach great importance to your suggestions and will improve them. Wish you a happy life!
Muhammad Rashid
Business King bed room
Checked in Jul 2022
Business travelers
28 Reviews
4.7/5
Amazing
Posted on Aug 1, 2022
Good stay
Response from Property: Dear guest, thank you for staying in Muya, and thank you very much for your favor and love for our hotel! Hope to be your choice for your trip to Shanghai again. It is our honor to serve you. Sincerely look forward to your coming again! wish you a happy life
Guest User
Deluxe Room (Double bed)
Checked in Jul 2024
Business travelers
16 Reviews
4.7/5
Amazing
Posted on Jul 23, 2024
I stayed for four days and I felt great. The service was also very good. The key is that I live very comfortably. The facilities are a little old, but it is really comfortable and large. It is very close to Shanghai South Bus Station and Railway Station, and not far from various Xuhui attractions.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our Muya, and thank you for your favor and love for our hotel! We hope to be your choice for your trip to Shanghai again. It is our honor to serve you. We sincerely look forward to seeing you again.
Yaoshujiajie
Forest Oxygen Bar Double Bed Room
Checked in Jul 2024
Business travelers
59 Reviews
4.2/5
Very Good
Posted on Jul 6, 2024
Overall, I am quite satisfied with the cleanliness and other things. But when I first arrived, the front desk clerk didn't say a word. I said I had made a reservation, and the front desk clerk said oh. In addition, the breakfast was also very simple, basically two very simple dishes, and then boiled noodles and wontons, at most the level of three diamonds. It's not an excessive request, but if it is marked as four diamonds, it should provide corresponding services. I feel that Ctrip is misleading.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住我們慕雅,也非常感謝您對我們酒店的青睞及喜愛!很抱歉這次沒能給您帶來滿意的入住體驗,希望能再次成為您上海之旅的選擇,能為小主服務是我們的榮幸。真誠期待您的再次光臨。
Guest User
Business King bed room
Checked in Oct 2024
Family
32 Reviews
4.7/5
Amazing
Posted on Oct 7, 2024
The hotel is very cost-effective and convenient for transportation. There is the South Railway Station and the bus terminal is a 15-minute walk away. The hotel is a little old, but the room is spacious and well-lit. It is close to the road and not noisy. It is quite satisfactory.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住我們慕雅,也非常感謝您對我們酒店的青睞及喜愛!希望能再次成為您上海之旅的選擇,能為小主服務是我們的榮幸。真誠期待您的再次光臨!
Anonymous User
Deluxe Room (Double bed)
Checked in Aug 2024
Business travelers
1 Reviews
0.5/5
Posted on Aug 10, 2024
This hotel is absolutely awful. It doesn't have anything you want. Why can I only give it 0.5 out of 5? I really don't understand! Should this kind of hotel be allocated points? I spent more than 400 yuan to stay in a hotel that is not even as good as a one-star hotel. The floor is dirty, and there is a lot of dust that sticks to your feet. The walls are cracked. You have to turn off the lights one by one. The situation is simply horrible. The air conditioner is useless. It is set to 20 degrees, and the temperature can only be 27 or 28 degrees. It can't be lowered all night. Even the air conditioner is no different from the broken things on the street. The front desk has no service and treats you with a stern face. Breakfast is collected at 9 o'clock. Why? They are afraid that you will eat a little more. *** laughed. It's outrageous! If you spend 10 yuan to stay in this kind of hotel, you will be full of anger. If you want to be angry, you can pay for it and come quickly!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住我們慕雅,很抱歉本次入住對您的休憩造成了影響,沒能為您帶來理想的入住體驗,針對您所反映的相關問題我們會進行核實嚴查,再次向您致以誠摯的歉意。
Kuneiaolvlu
Deluxe Room (Double bed)
Checked in Aug 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Aug 3, 2024
The facilities are good, but it is an old hotel. The intelligence and TV are not comparable to those of new hotels. You have to turn off the lights one by one when you go to bed at night.
It is very close to the South Station, and it takes 10 minutes to walk there. It is very convenient for passengers traveling from the South Station
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our Muya Hotel. Thank you for your favor and love for our hotel! We are sorry that we failed to bring you a satisfactory stay experience this time. We hope to be your choice for your trip to Shanghai again. It is our honor to serve you. We sincerely look forward to seeing you again.
Dadadapingguo2
Deluxe Room (Double bed)
Checked in Jul 2024
Solo travelers
1 Reviews
3.7/5
Posted on Jul 28, 2024
The hotel is beautiful from the outside. The room I booked was sold out, so I was upgraded to a 2.2-meter king-size bed room. But the bed was made of two beds put together, so you can't sleep in the middle, you have to sleep on the left or the right. The room smelled too much, like pickled cigarettes. There was a no-smoking sign in the room, but it didn't seem to work. There was also a stinky smell in the bathroom, and I almost tripped over the waterproof platform next to the bathtub. I don't know why it was designed this way. There was a curtain, but it was waterproof. It was still soft if I stepped on it accidentally. The facilities are still too old.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住我們慕雅,非常抱歉這次沒能給您帶來百分百滿意的入住體驗,我們2.2米的大床是帶固定鎖釦的喔,也會鋪設等寬整張的床墊,請您放心,希望能再次成為您上海之旅的選擇,能為小主服務是我們的榮幸。真誠期待您的再次光臨
Zhizhian
Business King bed room
Checked in Jul 2024
Business travelers
8 Reviews
3.0/5
Posted on Jul 17, 2024
The hotel I chose for a business trip was designed to be a four-star hotel, but the overall feeling is still a little far from being a four-star hotel. The entire hotel is a row of houses on the roadside. The roadside was being renovated during my stay, and there was nothing on the side. The room was not of high quality, the light in the toilet flickered, the mosquito repellent in the room leaked, and the quilt was a little irritating when I slept on it. The professionalism of the front desk needs to be improved, and the luggage storage system is not standardized. The cleaning efficiency and attitude of the aunt were quite good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our Muya. We are very sorry that we were not able to bring you a 100% satisfactory stay experience this time. The road maintenance during this period has affected your sleep. We hope to be your choice for your trip to Shanghai again. It is our honor to serve you. Sincerely look forward to seeing you again
Guest User
Deluxe Room (Double bed)
Checked in Jul 2024
Business travelers
72 Reviews
3.6/5
Posted on Jul 12, 2024
The room facilities are good, two small beds put together to form a king-sized bed, which feels OK. The front desk service is OK, but there are two spotlights that can't be switched on and are on all night (they said the engineers were off work and couldn't fix it). The breakfast is good, the noodles are freshly cooked, it seems to be plain noodles, I personally feel it is delicious 👍 Close to East China University of Science and Technology. Close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our Muya. We are sorry that the hardware failure has affected your rest and stay experience. We will check and repair the problem. We hope to be your choice for your trip to Shanghai again. It is our honor to serve you. We sincerely look forward to seeing you again.
Guest User
Business King bed room
Checked in Jun 2024
Family
74 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
I booked this hotel temporarily when I was going to Shanghai South Railway Station for a transfer. The experience was pretty good. If you are going to Shanghai South Railway Station for a long-distance train trip, then the location of this hotel is really great. Turn right and cross the road when you go out of the hotel. Because it is the end of the road, there is no traffic light and few motor vehicles. After crossing the road, you can walk to the waiting hall from the north gate of South Station in at most ten minutes, which is very convenient and fast. The appearance of the hotel itself is very inconspicuous. Because it is a basic room type, the area is very small, but the windows are well soundproofed. Although the entrance to the Lao Humin Road Tunnel is outside the window, the noise is not loud, and I rested well at night. Shanghai was very hot and humid that day due to the plum rain season, but the air conditioning in the guest room was particularly powerful. I didn't comment on the breakfast. The train that was originally scheduled for the next morning was cancelled for some reason, so I had to leave in the afternoon. I discussed with the front desk lady and delayed the check-out to 3 pm. It was very polite! In this way, we can check out directly and enter the station to take the train. In short, the biggest advantage of this hotel is that it is very close to Shanghai South Railway Station, it is very convenient to transfer and take the train, and the price is quite reasonable, so it is worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住我們慕雅,也非常感謝您對我們酒店的青睞及喜愛!希望能再次成為您上海之旅的選擇,能為小主服務是我們的榮幸。真誠期待您的再次光臨
DAMY8
Business King bed room
Checked in Dec 2023
Business travelers
33 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2023
The room is spacious, clean and sanitary, the service is peaceful and the facilities are complete
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel, and thank you very much for your favor and love for our hotel! We hope to be your choice again for your trip to Shanghai. It is our honor to serve you. Sincerely looking forward to your visit again
Guest User
Business King bed room
Checked in May 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
The room is large, well soundproofed and very clean. The hotel environment is beautiful and the front desk service is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel, and thank you very much for your favor and love for our hotel! We hope to be your choice again for your trip to Shanghai. It is our honor to serve you. Sincerely look forward to your visit again.