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base WENDING Serviced Apartment Guest Reviews
4.6/5
Very Good
711 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(711)
Positive reviews(690)
Reviews with photos/video(117)
Friendly front desk staff(101)
Easy to get around(87)
Perfect for business trips(41)
Many amenities(40)
Close to metro(37)
Convenient for shopping(36)
Would stay again(29)
Awesome gym(14)
Negative reviews(21)
Anonymous User
Exquisite Studio
Checked in Nov 2024
Couples
26 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
Great location with mall and lots of amenities close by. Staff member 002 was very kind and helpful.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Anonymous User
Standard Studio
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2025
Location is good at Xuhui district lots of eating options in the mall next door and supermarket.
5 min walk to subway too. Room is clean and functional. Hot water is strong in shower which wee need in winter. Love the free laundry room- washer, dryer and detergent all provided. Helped our family to pack less. Will stay again next time
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
KellyCheng
Exquisite Studio
Checked in Nov 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Dec 12, 2024
Walking distance to Metro Station. 3min walk to a mall, Quiet location. I always like room with washing machine + dryer. I have Taobao delivery to the hotel before my stay too. Very kind Mr. Security 002 and front desk - Luffy Lu.
The only commend is probably the hotel would consider to have online shows rather than limited TV shows.
In overall - good stay
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Anonymous User
Exquisite Studio
Checked in Sep 2024
Couples
10 Reviews
4.2/5
Very Good
Posted on Dec 17, 2024
An affordable stay with a mall and restaurants nearby. The bathtub water did not drain the first night but they fixed the problem for us the next day.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
DADDEO
Standard Studio
Checked in Sep 2024
Solo travelers
24 Reviews
4.7/5
Amazing
Posted on Oct 28, 2024
Great place and great location. It’s a very simple hotel but perfect.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Guest User
Standard Hotel Room
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2025
I stayed here for a family reunion with my parents. The location is excellent, and the room facilities met my expectations, including the kitchen utilities. Most importantly, the reception and service team(including Link) were very responsive, always doing their best to meet our needs and make us feel comfortable and at home. Both my parents and I were very satisfied with our stay. I have no hesitation in recommending this service apartment, and I will definitely return when I visit Shanghai again.
Response from Property: 感謝您選擇base 文定服務式公寓並且在百忙之中抽空為我們做出用心的點評,您的讚許是我們前行最大的動力,衷心期待您的下一次光臨!
Guest User
Standard Studio
Checked in Nov 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 26, 2024
I stayed just for 2 nights, receptionist how called Kevin was very friendly and also he knew English.
He tried his best to give me a room with a good view. Also the service was great and clean. The hotel located near shops and transport which is important. I highly recommended.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Regis7
Standard Studio
Checked in Nov 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
we arrived after midnight and reception is helpful. the location is great - 3 min walk to a large mall with lots of food. the room is simple but has everything we need. we love the free laundry facility with washer and dryer on our floor with detergent provided
the reception staff on night of check in (did not get his name) , and Link and 002 were all very helpful
we will return next time for our shanghai stay
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Jun doe
Exquisite Studio
Checked in Dec 2024
Couples
133 Reviews
5.0/5
Outstanding
Posted on Jan 4, 2025
Front desk staffs are very kind and helpful. Hotel location is good. Can easily get around.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Rina Lok
Boutique Duplex Room - 2-Room
Checked in May 2024
Family
1 Reviews
4.5/5
Great
Posted on Jun 16, 2024
We stayed for 7 days and overall great. Location is quite good with 2 convenient stores few steps away. Nearby there is a mall with a great selection of food. We got a 2 bedrooms unit with bedrooms on the upper deck. Equipped with a small kitchen, living room and bathroom on the lower deck. Rooms are clean and cosy, bed is comfortable and bathroom is without windows but the ventilation works well. Thank you so much to the staff Wendy and Tim, they were really helpful and gave great information on tourist sights. They went out of their job scope to help me courier items to my friends in other parts of China as I do not have a local contact number. Would definitely stay in the base if I visit China. 👍🏻
6/7
Response from Property: Thank you for choosing the Base Wending Service Apartment and taking the time to give us feedback amidst your busy schedule. Your approval is our greatest motivation to move forward, and we sincerely look forward to your next visit.
Peiwen
Boutique Duplex Room - 2-Room
Checked in May 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 5, 2024
I had a wonderful experience staying with Base. It was comfortable like home, the bed is very comfortable. I stayed in duplex two room, the living room is fantastic and comes with a great view of the local street of xuhui district. It is a peaceful street, there are a few malls and convenience stores around, many choices for food. Special thanks to the friendly and helpful reception staffs who help me with my check in and check out -Billy and Wendy thank you very much for your great service. You had made my stay a wonderful experience, I will definitely come back again .
The house keeping ah yi is also very nice and caring to ensure I have everything that I need, she came to replenish bottled water, towels and clean up my room in the morning.
You will love this hotel as the staffs take care of you like a family.
Response from Property: Thank you for choosing the Base Wending Service Apartment and taking the time to give us feedback amidst your busy schedule. Your approval is our greatest motivation to move forward, and we sincerely look forward to your next visit.
Py
Exquisite Studio
Checked in Oct 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
I have stayed multiple times as it's perfect for long stays. It comes with all the necessities you need and almost felt like home.
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Edgars
Exquisite Studio
Checked in Oct 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
a great stay. room was clean and staff was very forthcoming. had to make changes to my reservation one week after I checked in and Wendy Wang made it happen. Thank you!
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time
Smith
Boutique Duplex Room - 2-Room
Checked in Oct 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
Have a home vibe with these super trendy - new Chinese design style apartments - great staff and super clean. Very helpful for my late arrival and robots deliver food to your door
Highly recommended for family travel as the 2nd bed is in its own room
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.
Guest User
Exquisite Studio
Checked in Oct 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2024
Very convenient location, stayed almost a month and felt very comfortable. Very friendly staff
Response from Property: Thank you for choosing Base Wending Service Apartment and taking the time to review it for us , and we sincerely look forward to see you next time.