Orange Hotel (Shanghai Hongqiao Yan'an West Road) Reviews
Orange Hotel (Shanghai Hongqiao Yan'an West Road)
No. 16 Lane 388, Hongzhong Road, Minhang District, Shanghai, ChinaView Hotel Details
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Orange Hotel (Shanghai Hongqiao Yan'an West Road) Guest Reviews
4.7/5
Outstanding
680 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(680)
Positive reviews(655)
Reviews with photos/video(62)
Friendly front desk staff(48)
Quiet & comfortable(36)
Classy environment(32)
Delicious breakfast(29)
Perfect for business trips(24)
Convenient parking(16)
Stayed multiple times(7)
Close to airport(4)
Negative reviews(25)
Riteli
2-bed Room
Checked in May 2024
Solo travelers
16 Reviews
4.7/5
Amazing
Posted on Jul 1, 2024
Tho Hotel was in a good location near some Restaurant and the Hongqiao train station. The staff was friendls and the rooms had all that was needed. The only thing i didn’t like was a man smoking in the lovbby whilst he was checking in, even thought there was a sign saying smoking prohibited.. the receptionist didn’t say anything. Other than that i had a pleasant stay
Response from Property: Thank you, dear, for such a detailed evaluation. Little Orange is really full of joy. Simple but not simple style, relaxed and warm atmosphere, the satisfaction and affirmation of every guest have always been what we pursue. We will sweep the bed and look forward to your return!
Thomas
Superior Queen Room
Checked in Jul 2024
Solo travelers
20 Reviews
4.5/5
Great
Posted on Aug 19, 2024
Room was clean, shower had great water pressure. I booked this place because it was close to Laowei Jie and had a refrigerator. The refrigerator didn’t work properly, in that it didn’t remain cold. It could be because of power saving methods and linked to the air conditioning/lighting controls. It’s great for a solo traveler, but I wouldn’t book if traveling as a couple.
Response from Property: Hello, dear guest officer. Thank you very much for your support to the hotel. We haven't received all your praise. We are still a little disappointed. Maybe there is still something wrong in the hotel. I hope that your next visit can point out our shortcomings to us. We will try our best to do better. Our attentive service so that every guest officer who comes to the hotel can feel the warmth of home. I hope our service can bring you more surprises and touching. Looking forward to your next visit!
RxN
Deluxe Double Room
Checked in May 2024
Solo travelers
15 Reviews
4.2/5
Very Good
Posted on Jun 2, 2024
Conveniently located and within a comfortable walking distance to Lao Wai Jie and Sunshine International Plaza (jewelry, pearls, fashion and electronic goods). Several trendy restaurants, cafes and salons in the area if you are looking for something beyond your usual hotel buffet.
The bed and linen was clean but some maintenance of the room was required. It is satisfactory as a place to sleep before your flight or high-speed train journey to your next destination.
Response from Property: Thank you for your continued support. Your warm words warm us. Thousands of words cannot express your satisfaction. With your support, we are more and more motivated. We look forward to meeting you again!
Guest User
Superior Queen Room
Checked in Feb 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
My wife and I really enjoyed our stay at the Orange Hotel. The room was a suitable size and had everything we needed, and the hotel is very close to some great restaurants and a naturopathic clinic. The owner/manager was very friendly when we checked in, and experienced with working with foreigners and passports.
Response from Property: Dear guests, hello, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!
Nikola
Superior Queen Room
Checked in Dec 2023
Solo travelers
20 Reviews
3.7/5
Posted on Jan 10, 2024
So so, on picture room look bigger.. it’s ok for price but there are better hotels for same price around.
Response from Property: Not only now, but also expect a future to walk together. Your satisfaction is my greatest pursuit. When the sun comes out after a good rest, your room will definitely be full of sunshine. If you are not satisfied with the room you live in, we can actively exchange it for you. Looking forward to meeting you next time!
Travel-ler
2-bed Room
Checked in Jun 2023
Solo travelers
35 Reviews
3.7/5
Posted on Jul 24, 2023
The design of the room is fairly new and modern and the breakfast is okay, but unfortunately there was a bad smell in the bathroom
Response from Property: Thank you for your comments in your busy schedule. I'm sorry that this check-in did not bring you a perfect check-in experience. Xiaoju will definitely absorb the opinions of every guest, turn it into a driving force for growth, and bring you a better check-in experience. Looking forward to your visit again!
Sheela
2-bed Room
Checked in Jan 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Feb 4, 2023
The receptionist was kind and helpful. The room was clean and neat. It was nearby restaurants and front desk helped us get our outside orders in our room. The breakfast buffet was also delicious! Will definitely book here again next time we visit Shanghai.
Response from Property: 賓客您好!感謝您的好評,能得到您的肯定,我們歡欣鼓舞!服務好四方來客,讓您感受到家的温暖我們榮幸之至。全體員工熱忱期待您的再次光臨!
Anonymous User
Queen Room
Checked in May 2024
Other
4 Reviews
4.5/5
Great
Posted on Jun 8, 2024
Very nice
Response from Property: 感謝客官對我們一如既往的支持,温暖的話語温暖着我們,千言萬語都不及您的滿意,有了您的支持我們越來越有動力哦,期待與您的再次相遇!
Meghan
Queen Room
Checked in May 2022
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Jun 26, 2022
Amazing service. They went out of their way to help me have a pleasant stay and catch my connecting flight. The furniture and decor were new and modern and overall very inviting. A few more wipedowns of surfaces would make it perfect. Great value for the money.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "attentive service", and we are carefully discovering opportunities that can provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Ben
Queen Room
Checked in Sep 2022
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on Dec 29, 2022
Good location. Reasonable space
Response from Property: 賓客您好!感謝您的好評,能得到您的肯定,我們歡欣鼓舞!服務好四方來客,讓您感受到家的温暖我們榮幸之至。全體員工熱忱期待您的再次光臨!
Wodetangtang
Superior Queen Room
Checked in Jul 2023
Business travelers
40 Reviews
5.0/5
Outstanding
Posted on Oct 11, 2023
OK OK OK
Response from Property: 一個温和的笑容,一個滿意的評語,像冬日暖陽,夏日清風,給予了我們希望和動力,您的肯定承載了我們對親們不孜不倦的耐心與期盼,感謝您對我們的讚美和支持,感恩一路相伴的您!
Guest User
2-bed Room
Checked in Jan 2025
Other
9 Reviews
5.0/5
Outstanding
Posted on Feb 20, 2025
The first impression is that the room facilities are very complete and new ~ I like it ~ a treasure hotel that I accidentally discovered. I highly recommend it! The main reason is that the price-performance ratio is very high! The attitude of the service staff is also very good! I will choose this hotel again when I come on a business trip next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
SZyuaner
Business Queen Room
Checked in Dec 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Jan 24, 2025
The room was clean and tidy. The front desk staff was also very good. It exceeded expectations.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Checked in Nov 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
1. Excellent location: *This hotel has a great location, with all kinds of food and shopping around, and it is very convenient to travel.
• The hotel is conveniently located and cost-effective, making it a good choice for my trip.
2. Elegant environment:
• It's really good. The environment here is very elegant, the atmosphere is warm, and it's very comfortable to live in. *The atmosphere of the hotel is very warm, making people feel at home.
3. Comfortable room: *The room is clean and tidy, the layout is elegant, and the travel experience is even better.
• The room is spacious and bright, the bed is extremely comfortable, and the sound insulation effect is also very good.
• The room is clean and comfortable, with complete facilities, and every detail is carefully considered.
4. Complete facilities:
• The facilities are complete, the environment is quiet and pleasant, and it is very suitable for vacation or business travel.
• The hotel's hardware and software are first-class, the facilities are complete, and the experience is excellent.
5. Thoughtful service *The service is thoughtful and considerate, always meeting my needs, making people feel the warmth of home.
• They are warm and thoughtful, and their needs are always met in time. The service is impeccable.
6. Overall evaluation:
• Highly recommended for those who pursue first-class experience. This place is not only a place to stay, but also a harbor for the soul.
• As soon as you step into the hotel, you will feel warm. Every detail shows quality. The stay experience is excellent. * This hotel is clean and orderly, and the details show taste. It is an unforgettable stay
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Orange West Yan'an Road will be the warmest and most unique one in your memory! Come back to Xiaoju often, and wish you: well!
Guest User
Superior Queen Room
Checked in Feb 2025
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2025
This hotel is such a pleasant surprise! The room is spacious and bright, the smart home is convenient and considerate, and the bedding is soft and helps you sleep. The staff has a warm smile, and the 24-hour butler service is available on call. The breakfast is freshly cooked and the gym equipment is brand new and complete. Perfect experience!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您全五星的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桔子延安西路店會是您回憶裏最温馨最獨特的那個!常回小桔這裏看看哦,祝:安好!