Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)

Reviews of Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)

Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)

No.50 Jinzhu Road, Changning District, Shanghai, ChinaSee Hotel Details
Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)
Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)Yitel Collection (Shanghai Hongqiao Gubei Road, Yili Road Metro Station)
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Guest Reviews

9.4/10
Outstanding
1401 Reviews
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(1401)
Positive reviews(1368)
Reviews with photos/video(130)
Easy to get around(209)
Convenient location(182)
Friendly front desk staff(151)
Close to metro(104)
Classy environment(89)
Delicious breakfast(41)
Perfect for business trips(11)
Stayed multiple times(11)
Negative reviews(33)
Guest User
Queen Room
Stay Date Apr 2025
Business travelers
12 Reviews
10.0/10
Outstanding
Posted on May 9, 2025
Excellent location in the suburbs. Many local restaurants within walking distance.
Response from Property: Dear guests, thank you for staying at Yitel. Thank you for taking the time to give us a review. I am very glad to know that you had a great time in the hotel. The hotel has a superior geographical location, convenient transportation, and complete surrounding supporting facilities. Thank you for your trust and love for our hotel. I look forward to your visit again. (Hotel General Manager Linda)
Anonymous User
Queen Room
Stay Date Apr 2025
Couples
1 Reviews
2.0/10
Posted on May 14, 2025
Room was filthy. Bathroom edges were black/mouldy and smelly. Floor was dusty and looked like no one cleaned it. Dirtiest room we had in China. Not worth the price. We were supposed to stay 3 nights but checked out after 1. Avoid.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and we sincerely apologize for your terrible experience. The room hygiene issue you reported has been highly valued by us, and we have deeply reflected on it and taken the following actions immediately: 1 Thoroughly rectify the problem rooms: the housekeeping department has been arranged to carry out in-depth disinfection and sterilization of the hotel's rooms, focusing on the treatment of mold in the bathroom, floor dust removal and ventilation system maintenance, to ensure that there is no dead corner and odor; 2. Retrain all staff on cleaning standards, strengthen room cleaning quality inspection, and avoid such omissions from happening again; Your supervision is our driving force for improvement. If you are willing to visit again, please contact us. We will prioritize upgrading your room type and arranging exclusive services. We apologize for any inconvenience caused and look forward to regaining your trust with better service.
Guest User
2-bed Room
Stay Date Nov 2024
Business travelers
13 Reviews
10.0/10
Outstanding
Posted on Dec 7, 2024
Close to subway, clean and cosy. The room is little small but comfortable
Response from Property: Dear guests, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! General Manager Linda
Gianna98
Queen Room
Stay Date Feb 2025
Solo travelers
8 Reviews
10.0/10
Outstanding
Posted on Mar 25, 2025
Third time staying there and this time, i had to pay a deposit when checking in which wasnt stated on Trip. Helpful front desk helped me to send luggage i didnt want to drag along with me around town. Loved the smell of the bar soap and shower gel.
Response from Property: Dear guests, hello! Thank you for staying at Yitel. We also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! ! Looking forward to your visit again. (Hotel General Manager Linda)
Guest User
Double Room A
Stay Date Mar 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 30, 2025
A great room for the price. Clean and comfortable with decent local breakfast fare.
Response from Property: Dear guests, thank you for your sincere and valuable comments! We sincerely regard customer service as the core of all our work. Respect and trust customers. Yitel Hotels have blossomed all over the country, and we sincerely invite you to experience different Yitel Hotels. We at Yitel attach great importance to every meeting with you. Thank you again! The friends of Yitel Hotel Shanghai Yili Road Subway Station are looking forward to your next visit. General Manager Linda
noppamard saowara
2-bed Room
Stay Date Mar 2025
Travel with friends
2 Reviews
8.0/10
Very Good
Posted on Apr 20, 2025
The room is clean. The location is good. It is closed to the subway.
Response from Property: Dear guests, thank you for staying at Yitel. Thank you for taking the time to give us a review. I am very glad to know that you had a great time in the hotel. The hotel has a superior geographical location, convenient transportation, and complete surrounding supporting facilities. Thank you for your trust and love for our hotel. I look forward to your visit again. (Hotel General Manager Linda)
Guest User
Queen Room
Stay Date Dec 2024
Solo travelers
11 Reviews
8.0/10
Very Good
Posted on Jan 20, 2025
The hotel is clean and warm and in a good location. Good to stop overnight. It is a budget hotel so the room is small and facilities are limited.
Response from Property: Dear guests, thank you for staying at Yitel. Thank you for your love and support. We know that the road ahead is long and arduous, but we will reach our destination if we keep going. We will continue to work hard to live up to your praise. We look forward to seeing you again. (Hotel General Manager Linda)
Guest User
Double Room A
Stay Date Dec 2024
Other
1 Reviews
10.0/10
Outstanding
Posted on Jan 10, 2025
Location is super, not noisy at all, the personals are respective, it’s quite OK for me
Response from Property: Dear guests, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! General Manager Linda
AOWSAF
Queen Room
Stay Date Feb 2025
Business travelers
5 Reviews
8.0/10
Very Good
Posted on Mar 15, 2025
Nice Hotel, good location. Near to metro station
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!總經理 Linda
Guest User
Double Room A
Stay Date Mar 2025
Solo travelers
28 Reviews
8.0/10
Very Good
Posted on May 4, 2025
Fine, good location and had a window.
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尚酒店。感謝您花費寶貴的時間給我們點評。非常高興知道您在酒店度過了美好的時光。酒店地理位置優越,交通便利,周邊配套設施齊全,感謝您對我們酒店的信任和喜愛。期待您的再一次光臨。(酒店總經理 Linda)
Zolko
2-bed Room
Stay Date Aug 2024
Family
20 Reviews
9.0/10
Great
Posted on Sep 27, 2024
Enjoyed the stay, Location was great, Might stay again. Staff was super friendly
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尚酒店!簡單的話語道出了您對我們酒店的認可,一杯茶水,為您緩解舟車勞頓;一聲問候,願您旅途美好無憂!一個有温度的地方,希望伴您走過每一段旅程~乾淨衞生温暖的客房、元氣滿滿的早餐,和貼心細緻的服務。期待您的再次光臨!(酒店總經理 Linda)
adaaaa_
2-bed Room
Stay Date Dec 2024
Family
4 Reviews
9.5/10
Amazing
Posted on Jan 9, 2025
Nice room, especially ceiling shower!
Response from Property: 尊敬的賓客您好!感謝您入住和頤至尚酒店。感謝您花費寶貴的時間給我們點評。非常高興知道您在酒店度過了美好的時光。酒店地理位置優越,交通便利,周邊配套設施齊全,感謝您對我們酒店的信任和喜愛。期待您的再一次光臨。(酒店總經理 Linda)
Guest User
Double Room A
Stay Date Nov 2024
Travel with friends
4 Reviews
9.5/10
Amazing
Posted on Jan 28, 2025
Good access to public transportation
Response from Property: Hello, distinguished guests! Thank you for staying at Yitel Shanghai. Thank you for taking the time to review us. We are very happy to know that you had a great time in our hotel. The hotel has a superior geographical location, convenient transportation, and complete surrounding supporting facilities. Thank you for your trust and love for our hotel. We look forward to seeing you again. (Hotel General Manager Linda)
Guest User
Queen Room
Stay Date Dec 2023
Travel with friends
29 Reviews
10.0/10
Outstanding
Posted on Mar 6, 2024
Great hotel with great service. We really enjoyed our stay at this hotel. Would definitely book it again.
Response from Property: Dear guests, hello! Thank you for staying at the Heyi Zhishang Hotel. Your love is the greatest affirmation and praise for us. If you are willing, we will always be your home. No matter how late it is, there will always be a lamp, and there will always be us family waiting for you to come home. (Linda, Hotel General Manager)
Zh3nni
Business Queen Room
Stay Date Mar 2024
Business travelers
27 Reviews
10.0/10
Outstanding
Posted on Apr 26, 2024
Environment and service is good. Location is near to train station
Response from Property: Dear guests, hello! Thank you for staying at the Heyi Zhishang Hotel. We see your praise and praise in our eyes and rejoice in our hearts. I sincerely wish you happiness every second and good luck every day. Looking forward to your visit again! ( Linda, general manager of the hotel