Reviews of Dihang Boutique Hotel (Shanghai Pudong Airport)

Response from Property: ♥️浦東機場免費班車接送♥️迪士尼免費班車接送♥️尊敬的家人，您住的滿意小迪也覺得無比欣慰，喜歡小迪那就還請幫忙推薦給朋友哦，來到上海就繼續選擇小迪家吧，小迪將會用更加飽滿的熱情來歡迎您的再次光臨~

Response from Property: We were deeply saddened to receive your review, as we know your stay was unsatisfactory. Hygiene and service are our bottom line, and we acknowledged that this time we fell short. We immediately launched a comprehensive overhaul overnight: thoroughly cleaning and disinfecting public areas and guest rooms, investigating and addressing the sewer odor issue, and providing specialized training to our front desk team to ensure that our guests' reasonable requests are properly resolved. We always strive to offer guests with early or late flights a convenient and cost-effective option; our standard room rate plus free airport shuttle is a signature feature. We sincerely apologize for failing to meet your expectations this time and hope to have the opportunity to serve you again in the future to make up for this disappointment.

Response from Property: ♥️浦東機場免費班車接送♥️迪士尼免費班車接送♥️感謝您下榻上海迪航酒店並給出評價。您的滿意是對我們工作最好的鼓勵與肯定，並將激勵我們不斷完善服務質量，努力實現並超越客人期待。真誠地期待您的再次光臨~

Response from Property: ♥️Breakfast from 6:30 to 10:30♥️Unlimited coffee in the lobby♥️Dear Family Member: Hello! It's a pleasure to have friends coming from afar. Thank you so much for your recognition and support. We take service seriously, and we will continue to strive to do better! Remember to come back often! (Heart emoji) See you there!

Response from Property: Dear family member, we are very sorry that your stay did not meet your expectations. Please allow us to express our sincerest apologies. Our hotel has been open for many years, and as a service industry provider, we have always upheld the importance of excellent service. We sincerely apologize for any inconvenience this may have caused. Our hotel is approximately a 15-minute drive from Pudong Airport and offers a complimentary airport shuttle service, providing warm and thoughtful service to our busy guests. Our hotel offers excellent value for money compared to similar hotels, making it an ideal choice for guests with connecting flights at Pudong Airport. We hope to have the opportunity to visit our hotel again, and we are confident that you will have a perfect and attentive experience!

Response from Property: ♥️Free Parking♥️Unlimited Coffee in the Lobby♥️Thank you so much for your recognition and affirmation of Xiaodi! First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our greatest reward. We are so happy that Xiaodi can add beauty to your trip. We are always deeply moved by your affirmation. Thank you. Coming to Dihang means joining our family. It is our honor to bring you such a wonderful experience. Finally, Xiaodi looks forward to meeting you again!

Response from Property: ♥️Free shuttle service from Pudong Airport♥️Free shuttle service from Disneyland♥️ Thank you for staying at Shanghai Dihang Hotel and leaving a review. Your satisfaction is the best encouragement and affirmation for our work, and will motivate us to continuously improve our service quality and strive to meet and exceed our guests' expectations. We sincerely look forward to your next visit~

Response from Property: ♥️Free shuttle bus service from Pudong Airport♥️Free shuttle bus service from Disneyland♥️Dear guest, we are so glad you enjoyed your stay! If you like our services, please recommend us to your friends. When you come to Shanghai, please choose our services again. We will welcome you back with even greater enthusiasm!

Response from Property: ♥️免費停車♥️大堂不限量咖啡 ♥️感謝親親小主對小迪的肯定與認可，首先感謝您的大力支持與推薦，其次您的滿意是我們最大的收穫，很開心小迪能給您的旅行增添美麗，每每得到家人的肯定，心中無比感動，謝謝您。來到迪航就是我們的家人，能夠帶給小主這麼好的感受，是我們的榮幸，最後小迪期待與您再次相遇～

Response from Property: Dear Guest, We are deeply sorry for the unpleasant and unsafe experience you had during your stay. We feel extremely apologetic and remorseful. Upon receiving your feedback, we immediately implemented comprehensive improvements. Our hotel focuses on providing high-quality, affordable accommodations at reasonable prices, and offers complimentary airport shuttle service to our guests. We strive to provide travelers with a convenient and thoughtful accommodation experience at an accessible price. Thank you for your honest feedback. We will reflect deeply on our shortcomings, strictly control hygiene, facilities, and safety management, and continuously improve our service quality. We look forward to providing you with a satisfactory stay in the future!

Response from Property: Dear Guest, We are deeply sorry for the unpleasant and unsafe experience you had during your stay. We feel extremely apologetic and remorseful. Upon receiving your feedback, we immediately implemented comprehensive improvements. Our hotel focuses on providing high-quality, affordable accommodations at reasonable prices, and offers complimentary airport shuttle service to our guests. We strive to provide travelers with a convenient and thoughtful accommodation experience at an accessible price. Thank you for your honest feedback. We will reflect deeply on our shortcomings, strictly control hygiene, facilities, and safety management, and continuously improve our service quality. We look forward to providing you with a satisfactory stay in the future.

Response from Property: Dear Guest, We sincerely apologize for your dissatisfaction with our communication experience. It was due to inadequate communication on our part that our staff failed to understand your needs promptly, and we deeply regret this. We will immediately conduct comprehensive staff training to enhance our Chinese communication skills. We will also improve in-hotel signage and add Chinese prompts to ensure a comfortable stay for our guests. Our hotel boasts convenient transportation, excellent value for money, and offers complimentary airport shuttle service. Thank you for your feedback; we will definitely strive to improve!

Response from Property: ♥️Free Parking♥️Unlimited Coffee in the Lobby♥️Thank you so much for your recognition and affirmation of Xiaodi! First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our greatest reward. We are so happy that Xiaodi can add beauty to your trip. We are always deeply moved by your affirmation. Thank you. Coming to Dihang means joining our family. It is our honor to bring you such a wonderful experience. Finally, Xiaodi looks forward to meeting you again!

Response from Property: ♥️Free Parking♥️Unlimited Coffee in the Lobby♥️Thank you so much for your recognition and affirmation of Xiaodi! First of all, thank you for your strong support and recommendation. Secondly, your satisfaction is our greatest reward. We are so happy that Xiaodi can add beauty to your trip. We are always deeply moved by your affirmation. Thank you. Coming to Dihang means joining our family. It is our honor to bring you such a wonderful experience. Finally, Xiaodi looks forward to meeting you again!