Guest User
December 1, 2025
Upon entering, the hotel's dim yellow lighting gave off a very oppressive feeling, and the room itself was also poorly lit. Was this to hide hygiene issues? The cleanliness was truly concerning. There was also a very unpleasant, moldy smell in the room, and the bathroom had a strange odor. What's more, there was no light in the shower! For such a large hotel, the hairdryer provided was tiny, smaller than a child's toy gun, and couldn't even dry my hair. The soundproofing was also terrible; the downstairs area was noisy early in the morning, seriously affecting my sleep. Nearby facilities were incomplete, and most of the breakfast items were pre-packaged with a strange and disgusting taste. This was truly the worst hotel experience I've ever had.
The front desk service was extremely perfunctory, especially the woman with shorter hair who seemed like a supervisor – her attitude was cold and arrogant, truly awful. I'm a paying customer, not here to put up with your bad mood. How are the staff in such a big hotel trained? I hope your service attitude helps your hotel reach new heights. And you still had the nerve to ask me for a good review? Are all your hotel's positive reviews fake?
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