Reviews of One Forest Youth Hostel (Shanghai Overseas)

Response from Property: 非常抱歉，您詢問工作人員的時間是退房的時候問的，前台不會英文，我們用的翻譯，前台理解錯意思了，以為你問的是地板這樣有沒有問題，前台告訴你沒問題，關於地板破損的問題，我們已經維修好類似問題了，以後不會出現破損情況，非常抱歉給您帶來不好的入住體驗。

Response from Property: 非常抱歉沒能給您帶來滿意的入住體驗，如您在入住中有任何問題可以第一時間聯繫前台，我們會積極給您處理解決，後續親這邊有任何問題可以和我們聯繫，這邊會給您一個滿意的解決辦法，對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Response from Property: 非常抱歉沒能給您帶來滿意的入住體驗，如您在入住中有任何問題可以第一時間聯繫前台，我們會積極給您處理解決，後續親這邊有任何問題可以和我們聯繫，這邊會給您一個滿意的解決辦法，對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Response from Property: 非常抱歉沒能給您帶來滿意的入住體驗，如您在入住中有任何問題可以第一時間聯繫前台，我們會積極給您處理解決，後續親這邊有任何問題可以和我們聯繫，這邊會給您一個滿意的解決辦法，對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Response from Property: 感謝入住一間森林外灘簽證中心店，如果您在入住過程中有任何問題，可以隨時聯繫我們前台工作人員，我們會第一時間為您解決～如果您有任何意見也希望您可以給予我們反饋，我們希望可以接納大家的意見與建議，努力提升我們的服務～歡迎關注我們，會不定期推出各種活動，我們在一間森林等你呦~

Response from Property: Dear guests, hello! We are very honored that you choose to stay in our hotel. Through your comments, we are vaguely uneasy. We must not have done well enough, but please rest assured that we will work harder to strengthen the maintenance of facilities and equipment. To avoid abnormal equipment from being used normally. Because it is located near the Bund, in order to avoid destroying historical old buildings, the designer brother has tried his best to maximize the use of space, so that you can have a better experience! If you are not satisfied with the room during your stay, you can tell the staff partner so that you can provide better service. The hotel also has a forest king-size bed room, which will be more spacious. It is recommended that friends give priority to it. We believe that we will meet if we are destined to! Thank you again for your support and invite you to continue to stay at a forest hotel Shanghai Bund store~

Response from Property: We are very sorry that you were not satisfied with your stay. When you checked in, the cleaning staff had not yet cleaned the room, but the bed had been cleaned by our staff. We are a little uneasy after reading your comments. We will definitely work harder, strengthen training, and improve our hygiene quality. We believe that we will meet again if we are destined to! Thank you again for your support and invite you to continue to stay at a forest youth hostel (Shanghai Bund Visa Center)~

Response from Property: 感謝入住一間森林外灘簽證中心店，如果您在入住過程中有任何問題，可以隨時聯繫我們前台工作人員，我們會第一時間為您解決～如果您有任何意見也希望您可以給予我們反饋，我們希望可以接納大家的意見與建議，努力提升我們的服務～歡迎關注我們，會不定期推出各種活動，我們在一間森林等你呦~

Response from Property: Thank you for staying at Yijian Forest (Bund Visa Center Branch)~ I am very happy that our service can satisfy you and look forward to seeing you again~ Refill~#Yijian Forest——Let your story begin. The bed rooms are equipped with electronic lock lockers, small bed lights, USB charging ports, hair dryers, non-slip slippers, blackout curtains, and the front desk also provides earplugs for free, providing everyone with a private and comfortable living space~ The lobby public area is equipped with a giant screen projection and a direct drinking water dispenser to facilitate everyone's life and entertainment. I hope you will like it~ Shanghai is a non-smoking indoor area. Please move outside the store to smoke; in order to provide a better rest environment, no noise or use of hair dryers is allowed in the bed room after 23:00 in the evening; theme movies or board games are waiting for you to play at 20:00 every night❤

Response from Property: Thank you very much for your recognition of us, we are very happy. Your recognition is the greatest encouragement to us. I believe we will meet again if we are destined to do so! Thank you again for your support and invite you to continue to stay at a forest youth hostel (Shanghai Bund Visa Center)~

Response from Property: 感謝入住一間森林（外灘簽證中心店）～謝謝親的評價，我們會繼續努力，下次您來入住能獲得親5分的滿意，歡迎您的再次入住！如果您在入住過程中有任何問題，可以隨時聯繫我們前台工作人員，我們會第一時間為您解決～如果您有任何意見也希望您可以給予我們反饋，我們希望可以接納大家的意見與建議，努力提升我們的服務～歡迎關注我們，會不定期推出各種活動，我們在一間森林等你呦~

Response from Property: I'm very sorry that you were not satisfied with your stay this time. A Forest (Bund Visa Center) is located near the Bund. To avoid destroying the old historical buildings, the designer has tried his best to maximize the use of space, so that you can have a better experience! If you are not satisfied with the room during your stay, you can tell the staff to provide you with better service. The hotel also has a forest king-size bed room, which will be more spacious. It is recommended that you choose it first. You are staying in a bed room. In order to ensure that the bedding is changed for each guest, the three-piece set is set by the guest himself. If you need assistance from others, you can inform the front desk staff in time, and we will help you as soon as possible. The youth hostel is a large group. It is indeed necessary to consider the feelings of others in words and deeds. It is also an opportunity to improve one's own quality, but it is inevitable that some people may disturb others because of their personal living habits at some point. If you find smoking indoors, you can give us feedback and we will give a warning as soon as possible. We will do our best to create a comfortable accommodation environment for everyone. A Forest Youth Hostel (Shanghai Bund Visa Center) welcomes you to visit again and wish you a happy life!

Response from Property: Thank you very much for your recognition of us, we are very happy. Your recognition is the greatest encouragement to us. I believe we will meet again if we are destined to do so! Thank you again for your support and invite you to continue to stay at a forest youth hostel (Shanghai Bund Visa Center)~

Response from Property: Thank you for staying at a Forest Youth Hostel (Shanghai Bund Visa Center)~ We are very sorry that this stay did not meet your expectations. We will strengthen training, improve our service level and enhance our business skills for the service issues you reported. Regarding the hygiene issues you reported, we will strengthen management and supervise the cleaning to improve the hygiene quality. Thank you again for your support and invite you to continue to stay at a Forest Youth Hostel Shanghai Bund~