Crystal Orange Shanghai Safari Park Hotel

Nice hotel, but a little out of the way, as the nearest metro station is a good 15 minute taxi ride away, so getting to the hotel from any of the Shanghai airports or stations is a bit of a hassle. There is a shopping mall and wide selection of Chinese and western restaurants all within 800m of the hotel, so you would not have any trouble finding anything you want. The hotel is relatively modern, with very large screen TV's in the rooms, which provide a connected experience, although all the instructions are only in Chinese, which makes it a bit challenging. The bathroom and shower were great, and the toilet even had a heated seat! I used the self service laundry facilities (washing machines and dryers) at the hotel, which were excellent, clean and modern, and the hotel provides the washing detergent. Breakfast mainly catered Chinese food options, but they did offer a selection of fruit juices, toast, jams, croissants and breakfast cereal, which was sufficient for me. Generally the hotel staff were really friendly and helpful, taking the time to translate anything on their phones if required, but my stay was ruined by the woman at in charge of breakfast on my first day - I asked her politely for a knife to spread the butter and jam on my toast, and also for spoon, to eat my cereal with milk, but she abruptly shouted NO at me, and when I tried to explain what I needed and why a second time, she again just shouted NO at me, and gave me a fork then walked off! - This woman either needs to find a new job or receive some intensive training in customer service, as she was unnecessarily extremely rude - It was her behaviour that my stay at this hotel will be remember for, and nothing else - HORRIBLE!

Great hotel, location was a bit inconvenient. It's close to the Wild Animal Park, but not really any other attractions. Subway is about a 15 minute ride from the hotel. Overall, a good experience.

Modern hotel with a room service robot and curtains controlled by a button, lots of great touches for convenience. The TV was pay to use, this didn’t affect us. The reception staff were wonderful, they helped me twice to book taxi’s on their website chat apps to get me where I needed to be and helped me to get WiFi. Well placed location for a short taxi ride to the Wildlife Park which was lovely. Would stay again.

very good！

very nice、 very well