Guest User
October 4, 2023
When we arrived after 11 o'clock, we were told that the room hadn't been cleaned yet and asked us to wait. After a while, I asked and said that it hadn't been cleaned yet. Later, I asked that the cleaning lady was having a meal. After a while, she said that it wasn't ready yet and asked the front desk how long we had to wait. , just can’t answer. I waited for a whole hour, it was amazing! He also made excuses and said that he would check in at 2 o'clock. You should know that guests should not be kept waiting for such a long time. Knowing that a guest was waiting, he didn't rush to clean the corresponding room and made various excuses to fool consumers. Terrible management and service! The room was also very small. The quilt was mopping the floor and I almost tripped. The phone in the room was broken, the toothbrush was not provided, the light switch didn't work, and the bathroom didn't even have a shelf. I have never stayed in such a bad hotel! !
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