Home Inn · NEO (Shanghai Zhangjiang hi tech Tang Town subway station store) Reviews
Home Inn · NEO (Shanghai Zhangjiang hi tech Tang Town subway station store)
No. 11, Lane 695, Tang'an Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Home Inn · NEO (Shanghai Zhangjiang hi tech Tang Town subway station store) Guest Reviews
4.5/5
Good
619 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(619)
Positive reviews(585)
Reviews with photos/video(33)
Easy to get around(77)
Close to metro(43)
Great value for money(34)
Friendly front desk staff(34)
Average sound insulation(23)
Classy environment(21)
Perfect for business trips(11)
Convenient for shopping(11)
Negative reviews(34)
Guest User
Double Room A
Checked in Dec 2024
Couples
3 Reviews
4.0/5
Very Good
Posted on Feb 1, 2025
The hotel is close to the subway and there are many restaurants across the street. However, the receptionist was rather hurried and not very enthusiastic
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your review and sharing of your stay! We are very sorry for the bad experience you have experienced. Regarding the dissatisfaction caused by the front desk service, we will strengthen training to improve the efficiency and attitude of solving problems. Thank you very much for your valuable suggestions. We will continue to improve and look forward to your next visit!
Guest User
Double Room A
Checked in Dec 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Jan 24, 2025
The location is excellent, surrounded by shopping malls, close to the subway, convenient for travel, and very clean
Original TextTranslated by Google
Response from Property: With your words, I feel warm in my heart~ All our efforts can be seen and we are very happy that you have been silently supporting us~O (∩_∩)O Looking forward to your stay again~~
Guest User
Single Room
Checked in Jul 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
The room was still very clean. The service attitude of the staff is also good.
Original TextTranslated by Google
Response from Property: Thank you for your detailed evaluation. We are happy to provide you with a clean and comfortable environment and warm services. Your satisfaction is our motivation and we look forward to creating a pleasant stay experience for you again!
Guest User
Double Room
Checked in Sep 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
Strategic location, clean and hygienic. The hotel service staff are enthusiastic and professional.
Original TextTranslated by Google
Response from Property: Thank you for your kind review! We are delighted to hear that you were satisfied with our clean rooms and warm service. The convenient location near the subway station can bring you more convenience when traveling, which is also our little luck! We look forward to welcoming you again in the near future!
Anonymous User
Double Room A
Checked in Mar 2024
Solo travelers
4 Reviews
2.7/5
Posted on Apr 16, 2024
The school information says it's close to the metro, but it's actually a walking distance. It's quite far. And it's difficult if you have to drag luggage or large bags. Around the school there are shopping malls and restaurants where you can make a decent living.
Original TextTranslated by Google
Response from Property: A heartfelt meeting, a warm companionship. A knowing smile is a happy thing. Please forgive me for any shortcomings.
Guest User
Double Room A
Checked in Aug 2024
Couples
7 Reviews
2.5/5
Posted on Oct 11, 2024
The TV is very old and is a satellite TV. The overall layout of the room is very small and the location is very rounded. Overall, it is considered average in Ru home.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay and sharing your valuable feedback. We deeply apologize for the outdated and small layout of the TV in the room, and will pay close attention to it and start improving it. We sincerely apologize for the inconvenience caused by location guidance and will optimize the guidance system. Your feedback is the driving force for our progress. We look forward to seeing you witness our improvements and welcome you again.
TiehanICE
Single Room
Checked in Jan 2024
Solo travelers
81 Reviews
1.5/5
Posted on Feb 4, 2024
It was a very bad experience to stay in Pudong while waiting for a flight. I went out in the morning and put up a cleaning sign. When I came back at noon, it was not cleaned yet. I wanted to forget it and didn’t need to tidy it up. I took a nap and said no disturbance. Halfway through, the waiter knocked on the door again and opened the door and said that he would bring water. Excuse me. Is this Do Not Disturb sign fake? In addition, after staying for two days, the front desk called me to ask if I wanted to extend my stay. I was really speechless.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Huaihuaidetaoqigui
Double Room A
Checked in Dec 2024
Other
7 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2025
Very clean and the front desk service is also very good
Original TextTranslated by Google
Response from Property: With your words, I feel warm in my heart~ All our efforts can be seen and we are very happy that you have been silently supporting us~O (∩_∩)O Looking forward to your stay again~~
Guest User
Double Room A
Checked in Dec 2023
Business travelers
6 Reviews
3.0/5
Posted on Jan 26, 2024
There is a shopping mall opposite, and it is very convenient for eating and drinking.
The building is still old, and the sound insulation is very poor! ! Even if there is a window, I can't tell the direction, it feels like the passage to the back kitchen of the restaurant next door.
Finding the room is like turning a maze, the mirror faces the side of the bed, it's a bit scary at night, but it's just for convenience. I really don't understand the brand positioning of neo
Original TextTranslated by Google
Response from Property: Woohoo~ I feel bad to see you unhappy! Thank you for your timely feedback on your stay experience, which allows us to find our shortcomings and urge us to become better and better! We will develop in the direction of every guest's ideal and strive to make your travel home more perfect.
Guest User
Guestroom (2 Beds)
Checked in Sep 2024
Business travelers
8 Reviews
3.5/5
Posted on Oct 24, 2024
Close to the subway station, convenient for travel! Affordable
Original TextTranslated by Google
Response from Property: 親愛噠,感謝您的垂青!在未來的日子裏小如祝您心情美美噠,運氣好好噠!有空常來喲
Guest User
Family Room
Checked in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
The room is clean and tidy, the customer service is thoughtful and patient, the surrounding living circle is complete, and it is about 30 yuan by taxi from Disney. It is the first choice for visiting Disney.
Original TextTranslated by Google
Response from Property: I am really touched to see such comments from dear. Your satisfaction is our greatest joy. We will create a clean and comfortable environment for you and other guests. Please come often! Muah~
Guest User
Double Room A
Checked in Mar 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
The rooms are clean and hygienic. The cleaning lady is very considerate. Especially when I asked for the route map in the corridor, the brother who seemed to be the manager introduced it very enthusiastically. Thank you very much. It made us, the first-time visitors to Shanghai, feel like home. Thumbs up and I will come again.
Original TextTranslated by Google
Response from Property: Dear guests, every compliment and every recommendation is the driving force that prompts us to become better. Thank you for your support and love along the way. We will do our best!
Guest User
Double Room A
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
First of all, when I walked into the lobby, I felt comfortable and big. I went to the front desk to check in. The waiter was very patient. When I came to the guest room, the cleaning lady greeted me very warmly. The room was also cleaned very cleanly. The next day, I went to the restaurant next door for dinner. The variety of breakfast was quite rich. The guy with glasses in the restaurant was also very warm and thoughtful. The service was in place. I like this hotel. I will come often.
Original TextTranslated by Google
Response from Property: I am really touched to see such comments from dear. Your satisfaction is our greatest joy. We will create a clean and comfortable environment for you and other guests. Please come often! Muah~
Guest User
Guestroom (2 Beds)
Checked in Mar 2024
Travel with friends
11 Reviews
3.7/5
Posted on Apr 22, 2024
The hotel environment is OK and not noisy, but the soundproofing of the room is really bad. There was a constant buzzing sound in our room, and it was still ringing at one or two o'clock. The toilet hygiene is also average, and there are yellow stains on the toilet.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the unpleasant stay experience you have. According to the questions you raised, we will immediately conduct training and rectification. Thank you for your valuable suggestions and apologize to you again. We will continue to improve the hotel service and quality. I hope you will choose us next time. I wish you a smooth work and a happy life!
Weijian(qiangfengchuifu)
Double Room A
Checked in Mar 2024
Solo travelers
25 Reviews
3.0/5
Posted on Apr 21, 2024
The price/performance ratio is not high, the sound insulation is very poor, at 3 am, two couples in the next room "fighted", I wanted to join in to stop them. The front desk service had a dark face throughout the whole process, I felt like I owed her 250 yuan.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Home Inn NEO Tangzhen. We will continue to work hard to provide you and all guests with better services! Sincerely look forward to your visit again, thank you!