Members check out at two o'clock, and my friend stayed in the room until 2:30 and checked out at 2:30. The customer service said that he would have to pay an overtime fee, or that he would not need to give it a good review. I really don't like to be coerced by this kind of thing, it really feels awkward. The last time I checked in in early July, I was unhappy.
1 said that I made the reservation. Even if the guest is a member of Wangyu, he cannot enjoy the two-point late check-out privilege. It is considered that I was overtime for five hours (although in the end, I was only charged a three-hour overtime fee.
2. I said that I should extend my stay and they said that I couldn’t extend my stay during the low-price period. If I extended my stay, I had to follow the high-price period. The price I booked was about 200, so I had to pay according to 378. Extend your stay
I myself stay at Wangyu about 1/3 of every month. I have stayed at this hotel about six or seven times in the past three months, and the experience is really not good. This is the first time in my life that I have given a negative review to a hotel. Best wishes.
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