After checking out, I discovered a package left in my room. I contacted the landlord at 8:17 AM that morning to ask for help. The landlord didn't respond until I contacted them again at 11:44 AM, whereupon they replied, saying the room had already been cleaned and that the package was empty, so they had thrown it away.
I suggested that if she had seen my message at around 8:00 AM, she could have told her to keep an eye on the package so it wouldn't be mistaken for an empty box and thrown away. However, the landlord not only failed to apologize for my late response, but also blamed me for not checking before leaving, saying she usually only checks after 11:00 AM to check if guests had checked out.
My request to check back if no one else was staying that day was also denied, saying she'd ask her friend to check, but she didn't. Ultimately, the matter ended with the landlord saying they'd read it but not reply.
I'm writing this comment in the hope that the landlord will respond promptly to guest messages in the future. After all, other guests besides me have also reported the landlord's slow response times. Finally, I want to say that while it was indeed my fault for not carefully checking my belongings before leaving, it is also the obligation of hotels and B&B operators to promptly check and store guests' left-behind belongings.
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