I rarely review hotels, but this stay at Quanji Hotel completely shattered my expectations. In one word: "terrible". The single star I'm giving for hygiene is purely out of respect for my previous, better experiences with this brand. I was only staying for one night, and I booked a room without a window, which I confirmed was fine during check-in when the front desk reminded me. However, after going up in the elevator, I couldn't find my room. It took me a full circle to realize it was directly opposite the elevator! This was an utterly baffling and unpleasant surprise! Upon entering, I discovered the bathroom had a step up, making me wonder how accessible it would be for elderly guests or those with mobility issues. What's more, starting around 4 AM (I'm not sure of the exact time), a guest checking out slammed their suitcase against their door. Then, people began continuously using the elevator – going up and down, dragging luggage, noisy children, and chatting loudly right by the elevator entrance. The noise was so clear it felt as if they were right next to my door, leaving my head throbbing. I only managed to catch a little sleep once most people had finally left. In short, the entire experience was utterly devoid of anything positive. My rating remains that one word: "bad", or even two words: "garbage".
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