The air conditioner smelled really bad. I didn't dare turn it on for all three nights I stayed. The smell was awful when it was on. The hygiene wasn't great; the sealant around the sink was moldy. Being so close to the subway, it was definitely noisy. I didn't remember to bring headphones the first night and barely slept. The next two nights, I used the complimentary headphones provided by the hotel and finally managed to sleep. It's not that everything was bad; the hotel upgraded me to an executive room, which was a nice gesture, but the room was right next to a utility room, and there was a constant humming sound from equipment. That, combined with the subway noise. Before booking, I saw reviews mentioning airport and Disneyland shuttles. The front desk didn't mention it at check-in, but when I asked, they said Disneyland transfers were available and to join a group chat to sign up. I have to say, the hotel's Disneyland shuttle service was very convenient. There was a concierge who tried to upsell services during the shuttle ride. They said I could get a refund if I wasn't satisfied. I booked a concierge service with my child. However, it was spring break, and there were so many people, so the queues were still very long. After the first ride, we asked for a refund. Honestly, the concierge service wasn't really necessary; you can find everything using the official app's navigation and maps, and it also gives time reminders. But there were simply too many people at Disneyland, so the experience wasn't great.
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