Shangri-La Properties in Shanghai

Very satisfied. The executive lounge on the 29th floor offers great food and views. Both the afternoon tea and dinner were excellent, and the service was top-notch. I've always felt that Shangri-La does a great job of blending Western and Chinese cuisine. The room also had a fantastic view. The night scenery was beautiful, though hard to capture in photos. The best part about staying here is that you can just go downstairs to the riverside, which is a must-visit spot. The Western restaurant downstairs is also quite good. It's an excellent choice for bringing the family.

The room I initially booked had a lingering smell, either of smoke or mildew, so I was upgraded to a different room. There was a minor misunderstanding which they promptly rectified with a complimentary fruit plate. I have a deep affection for Jing An Shangri-La; it is, without a doubt, the best hotel in Shanghai. While some facilities might be showing their age, the cleanliness and service consistently remain top-notch. I once witnessed a guest spill coffee on the carpet during breakfast. The manager immediately stood by the stain, waiting for colleagues to clean it up, and the entire process from discovery to clean-up took less than two minutes. I hope the hotel team maintains this level of professionalism. Shanghai may have many luxury hotels, but your efforts truly demonstrate what an industry benchmark looks like. The Qiantan Shangri-La, in my opinion, leans more towards an influencer-driven style with mediocre service, and I haven't stayed at the Pudong or Hongqiao Shangri-La. However, due to its prime location and excellent amenities, I will always support the Jing An branch. The turndown service is excellent; I just wish they'd add a small dessert or chocolate in the future.

A perfect experience! The 'first-class cabin' within Hongqiao Airport. My stay at the Hongqiao Airport Shangri-La was fantastic! The hotel is directly connected to Terminal 2, just a two-minute walk to the departure level, and super convenient for getting to Hongqiao Railway Station. For travelers catching an early flight or on a layover, the location is absolutely ideal. Despite being an airport hotel, there's absolutely no need to worry about noise. The room was very spacious and elegant, clean and tidy. I heard the windows use four layers of soundproof glass, so it was incredibly quiet at night, allowing me to sleep soundly until I woke up naturally. The most amazing part was the airport view from the floor-to-ceiling windows; you can sit by the window and watch planes take off and land. The view is spectacular and offers a unique sense of calm. The hardware facilities are high-end and complete. As an all-Horizon Club hotel, both the breakfast and afternoon tea in the executive lounge were rich and delicious. A special shout-out to Charlene! From check-in to check-out, her service was warm and attentive, not only professional and efficient but also very thoughtful and considerate, making us feel right at home. Whether for a business trip or a travel layover, this place is the top choice and definitely worth recommending!

The Shangri-La Qiantan, Shanghai is absolutely the pinnacle of a five-star experience! The room is incredibly spacious, and the layout truly understands how people live. The double toilets and double shower rooms are super thoughtful – no more waiting in line! The oversized bathtub has a mirror that doubles as a TV, making bath time and binge-watching pure bliss ✨. With double vanities and a separate walk-in closet, there's ample storage, making getting ready a breeze. The dedicated office area is quiet and practical, perfect for business travelers. The large bed is soft and comfortable, and the big sofa by the window can double as a bed. The bay window offers spectacular views of Qiantan – you can just lie there and take it all in 🌆. Full of thoughtful details and high-quality amenities, the service is also warm and attentive. It's perfect for both business and leisure. Highly recommended!