Shangrao Xinshui Man Design Hotel

The room was absolutely filthy! When I first checked in, I'd booked a non-smoking room, but they gave me a smoking room. The moment I opened the door, a wave of smoke smell hit me, it was disgusting! I went to the front desk to ask if there was a better room, and the guy just said no, this was the room I'd booked. I had to pull out my reservation to show him I'd requested a non-smoking room! The front desk service was really bad 👎. The whole hotel is so big, yet there was only one male staff member at the front desk! I don't know what the female staff were doing in the back room. The second time I came down to switch rooms, it was the same story – the male staff were busy with multiple guests while the women just stood around doing nothing! Are they just for show or what?! Honestly, I'd suggest the hotel just implement self-check-in instead of hiring these so-called 'staff'! Filthy! Poorly maintained! The charging port was broken too, couldn't charge my phone! Awful service attitude! If I could give 0 stars, I definitely would! I will never stay here again!!!!

The environment was quite good.

Service: Pretty good, I'd say it's fine.

The environment is quite good, and the room is well-equipped.

Convenient location with parking, great value for money.

I wouldn't recommend this hotel. The front desk staff are incredibly rigid and inflexible. The room lighting is very dim, giving it a somewhat eerie feeling at night, so I wouldn't advise it for solo female travelers. Here's what happened: I arrived at 5:30 AM. I had messaged them beforehand to ask about early check-in, and the response was that an early morning check-in would require a 12 PM checkout, which I completely understood as it's a business. There were plenty of rooms available, and I figured I'd sort it out when I got there. I saw on the platform that booking from around 6 AM with a 12 PM checkout was roughly half a day's rate. My original plan was to book an early morning room until 12 PM, and then book another identical room to stay until the next day before taking the bullet train to Fujian. By the time I reached the hotel, it was about 6:30 AM, and suddenly, the early morning room option wasn't available on the platform anymore. When I asked the hotel if they had rooms, they said yes. The front desk told me to book a room and check out before 12 PM. At this point, the room rate had reverted to the normal daily price. I would have to pay double for no good reason. I tried to negotiate with the front desk, offering to pay for just the extra few hours or to be charged the early morning rate. They simply refused, insisting I had to pay the exorbitant price, and if I wasn't willing, I'd have to wait until 7:30 AM for a punctual check-in. Honestly, it was ridiculous. I was already feeling a bit unwell from the early morning travel and couldn't find another hotel on such short notice. So, I just had to tough it out and sit in the hotel lobby for an hour until 7:30 AM, when they promptly gave me my room key for check-in. The room was freezing. I turned on the AC for heat and went to sleep. When I woke up around noon, I discovered the central AC was blowing cold air. I ended up getting sick the next day with a severe cold that lasted a week, completely disrupting all my travel plans. (I even double-checked to make sure I wasn't mistaken; I ran the AC for two hours before leaving to test it.) There's also a design flaw: they have these 'upgraded flog' rooms with a living area on the first floor and the bed on the second. Next to the bed, there's a small tea table. The entire room is incredibly dim. In the morning, with sunlight outside, it's not noticeable, but when it's time to sleep at night, you realize how eerie and a bit scary it feels. I wouldn't recommend it for solo female travelers.

["The room was incredibly noisy. I couldn't get any sleep for both nights. There were people arguing downstairs late at night, and I could clearly hear the bar next door. Every morning, the cleaning cart made a huge racket, making it impossible to rest! Calling the front desk didn't help at all. The hotel couldn't even guarantee the most basic thing: sleep. Later, when I spoke to the hotel, I found out they'd been receiving complaints about this issue all along, yet they didn't even bother to warn guests or offer earplugs.","Infrastructure: When I first checked in, the window screen couldn't be closed, so I had to call the front desk to fix it. The washing machine was ancient, and the dryer was practically useless; it couldn't dry anything even after three hours. On the first night, I checked in at 11 PM and was stuck with the dryer until 2 or 3 AM, going down repeatedly only to find my clothes still damp.","The bedding wasn't clean. Three out of the four people staying with me said they felt uncomfortable, and their faces were itchy every morning. It got much better within an hour of leaving the hotel.","For a continuous stay, they weren't even willing to do basic cleaning. At 3:30 PM, they sent a text asking if we wanted cleaning, stating that cleaning staff left at 4:30 PM.","The hangers delivered on the first night were moldy.","In short, the service and facilities don't live up to a four-diamond rating. They have everything, but whether it actually works is another story."]

Pretty good, the room was clean and tidy.