No.24, Guangxin Avenue, Xinzhou District, Shangrao, Jiangxi, ChinaView Hotel Details
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Shangrao International Grand Htoel Guest Reviews
4.8/5
Excellent
1451 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1451)
Positive reviews(1419)
Reviews with photos/video(142)
Classy environment(201)
Friendly front desk staff(149)
Delicious breakfast(141)
Easy to get around(90)
Convenient parking(57)
Luxurious(39)
Great swimming pool(23)
Loved the night views(14)
Negative reviews(32)
Ling
Parent-child Room
Checked in Jun 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 28, 2024
Very nice hotel. Good room service, swimming pool, very good breakfast.
Vong Man Si Serina
Superior City-view Double Room
Checked in Dec 2023
Business travelers
1 Reviews
3.2/5
Posted on Dec 10, 2023
1) Receptionist was not polite and not professional.
2) Carpet inside the guest room is dirty!
3) The food quality of the buffet breakfast is not good enough!
Response from Property: Dear customer,we are so sorry that you are not satidfied with our products. We apologize and appreciate your feedback. We always strive to provide quality products and services, and clearly on this occasin we did not meet you expectations. About the dishes have poor taste and the rooms not cleaning. We take your complaint very seriously. Thank you for your valuable comments, we will correct and readjust immediately.
Allstar7
Superior City-view Double Room
Checked in Jul 2023
Travel with friends
3 Reviews
4.5/5
Great
Posted on Aug 1, 2023
New hotel, clean, service is good. Rooms are nice and gave us a late checkout.
Response from Property: Dear guests, hello! Shangrao International Hotel is honored to spend a wonderful stay with you. You can feel our sincerity and sincerity, and we are extremely grateful. Thank you for your praise, we will use this as motivation and look forward to creating wonderful memories for you again!
Anonymous User
Superior River-view Queen Room
Checked in Jan 2023
Couples
9 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2023
Will stay there again
Guest User
Executive River-view Queen Room
Checked in May 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
I heard that it was the first five-star hotel in Shangrao city. I came from out of town on a business trip and booked it after seeing good online reviews. I felt very grand as soon as I entered the lobby. The waiters greeted me politely and offered help. The front desk service was also very enthusiastic and introduced me to the hotel's facilities. Breakfast is served at the buffet on the 4th floor. There is a gym swimming pool on the 5th floor. The swimming pool is constant temperature and the water quality is very good. Clean and friendly to me who loves fitness. The elevator requires a swipe card to enter, which made me feel very safe. I tried the hotel buffet dinner that night. The dishes were rich and fresh, with unlimited seafood. It was a good deal at 138 yuan per person. The buffet breakfast the next day didn't disappoint me either. There were many kinds of local snacks. The view outside the room is very good, the environment is beautiful, the sanitation and air-conditioning refrigeration effects are also good, and fruit and afternoon tea coupons are given as a gift. It is cost-effective and worth staying!
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6/8
Response from Property: Hello, distinguished guests! Thank you very much for choosing Shangrao International Hotel to stay, and thank you for writing a wonderful review for us. You can feel our sincerity and sincerity, and we are extremely grateful. We are honored to be able to bring you comfort and beautiful memories during your stay. Only by providing more professional and attentive services and sincerely treating every guest can all hotel staff repay you for your praise and affirmation. Our development is inseparable from your long-term support and love, and we sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Guest User
Superior River-view Queen Room
Checked in Apr 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
I took my family on a trip during the Qingming Festival and chose this hotel. It's pretty good and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Shangrao International Hotel and giving us a good review. Since its opening, the hotel has always put guest satisfaction first and provided a warm and comfortable stay experience for every business traveler. Thank you again for your high praise for the hotel and we look forward to your stay again. Best wishes!
Guest User
Superior City-view Twin Room
Checked in Apr 2024
Other
10 Reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
As a consumer, I recently had the honor of using a product called Guest Room. Here, I would like to share my experience and evaluation of the product.
First of all, I want to say that the Guest Room really impressed me. Its design is simple and stylish, which makes people feel very comfortable. I personally like this style very much and think it is both practical and artistic.
During the use process, I found that the Guest Room has many advantages. First of all, its quality is very good, durable and stable. I did not encounter any problems during the use, which made me very satisfied. Secondly, the function of the Guest Room is very powerful and can meet my various needs. Whether it is rest, work or entertainment, it can provide me with a comfortable environment. Finally, the price of the Guest Room is very reasonable and the cost performance is very high.
Overall, I am very satisfied with the Guest Room.
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Response from Property: Dear distinguished guest! Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation with more professional and attentive service and sincere treatment of every guest. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Changbaishanzhongyaogaojialaopu
Deluxe River-view Queen Room
Checked in Apr 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good hotel, very clean. The closest luxury hotel to the airport. Transit here. I am very considerate and worth it. The room and location are good. There are many delicious foods there.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation with more professional and attentive service and sincere treatment of every guest. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Guest User
Superior City-view Twin Room
Checked in Feb 2024
Family
13 Reviews
4.0/5
Very Good
Posted on Feb 17, 2024
1. We arrived at the hotel entrance around 11pm. My husband came down to move the luggage, but the security guard at the door didn't seem to help! After he got off the car, I took the two children and pushed the luggage into the lobby. Because there were a lot of luggage and the children were young and a little sleepy, I complained to the front desk! Then the front desk called someone to help!
2. I went down to have breakfast at 9am the next morning (the restaurant's breakfast ends at 10am), and many foods were gone! There is still a charge for children who are 1.3 meters tall (the front desk didn't tell me when I checked in)
3. The room still meets the 5-star standard! It's just that the view through the window, the glass is really dirty!
4. Compared with other 5-star hotels, the service is still a bit worse!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Shangrao International Hotel and sharing your stay experience. I am really touched by your comments. I am glad that the hotel can bring you a wonderful time during your trip. Your praise really gives us great encouragement. At the same time, thank you for your valuable suggestions. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!
Yunyoujiuzhou
Deluxe City-view Queen Room
Checked in Feb 2024
Family
3 Reviews
2.5/5
Posted on Feb 15, 2024
1. There was hair in the bathtub in the room, and the stall was wet. The experience was not good!
2. The fruit that should be delivered was not delivered. I asked about the fruit when I checked out, and then I checked it. The service needs to be improved.
3. There are also problems with the parking lot instructions. It is difficult to find the corresponding elevator from the second floor below ground.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing to stay at Shangrao International Hotel and sharing your stay experience. I am really touched by your comments. I am glad that the hotel can bring you a wonderful time during your trip. Your praise really gives us great encouragement. At the same time, thank you for your valuable suggestions. We will definitely do better and strive to provide every guest with a home-like stay experience~ Welcome to come home often!
Guest User
Superior City-view Twin Room
Checked in Feb 2024
Business travelers
70 Reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel is in a good location and has good internal facilities, suitable for business travel
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Response from Property: Dear distinguished guest! Thank you for your good comments. We are very happy to see your good comments. It is also a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don't forget to recommend it to your relatives and friends. Welcome to come back and experience it again. I wish you a happy life!
Guest User
Family Room
Checked in Feb 2024
Family
32 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
The room has good lighting and is clean. It is convenient to take a walk in the park next to it. The waiter is polite and enthusiastic. I forgot to take something from the refrigerator, and the front desk clerk went upstairs to get it for me. He also gave me a New Year calendar. It is worth staying here.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Shangrao International Hotel and giving us a good review. Since its opening, the hotel has always put guest satisfaction first and provided a warm and comfortable stay experience for every business traveler. Thank you again for your high praise for the hotel and we look forward to your stay again. Best wishes!
Wangyian
Superior City-view Twin Room
Checked in Feb 2024
Family
51 Reviews
3.7/5
Posted on Feb 4, 2024
The hotel lobby is spacious, but the service is not up to par. The porter just asked us if we had a lot of luggage and if we needed a cart. We said not much, and then he didn't help us. We arrived at the hotel at about 9:00 pm, and the front desk service was not particularly upgraded. No breakfast, no breakfast. When the room window was opened, the bright red neon lights across the street were still dazzling, so we had to draw the curtains.
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Response from Property: Dear guest, hello! Thank you very much for staying at Shangrao International Hotel. We are honored that you can give us such detailed feedback! The hotel has asked relevant departments to follow up and strengthen staff training. The guest experience has always been our focus. Thank you for giving us feedback and we look forward to seeing our progress next time you stay. I wish you a happy life!
Anonymous User
Superior River-view Queen Room
Checked in Jan 2024
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel has a good location, convenient transportation, good surrounding scenery, spacious and bright rooms, warm and friendly service staff, and a comfortable stay. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Shangrao International Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your love for us. We are happy to have you! Thank you for your support and care for us!
Anonymous User
Superior River-view Queen Room
Checked in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 9, 2024
Facilities: Complete facilities, everything you need
Hygiene: Very good hygiene
Environment: Nice environment, in Xinzhou District
Service: Newly opened hotel, good service, perfect choice for business trips, good overall evaluation, will choose again if there is a chance
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time out of your busy schedule to share your stay experience with us. We are honored that you have given us such detailed feedback. We always believe that good reputation must be recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the best service. Thank you again! We look forward to your visit again! Best wishes!