Shangri-La Energy Space Art Healing Inn Reviews

Response from Property: Thank you for good review. we are very glad you enjoyed our place, hope you will come back again ! wish you all the best

Response from Property: Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our Xiangqi Space Art Healing Homestay in the heart of the old town, just behind the square. We strive to provide spacious and comfortable rooms with cozy beds, and we're glad to know that you found our accommodations to your liking.We're especially pleased that you appreciated the extra heating in the bathroom for cold days, as we aim to make your stay as comfortable as possible. Our staff takes pride in providing a friendly and helpful service, and we're thrilled that you found them to be kind and accommodating.We value your feedback and appreciate your recognition of our efforts. We look forward to welcoming you back soon and continuing to provide you with an exceptional experience at Xiangqi Space Art Healing Homestay.

Response from Property: Thank you for meeting us, welcome to visit us next time

Response from Property: Thank you so much for recommend , we had great time together. Welcome come back to Shangri-La again :)

Response from Property: Thanks for recommend us , we hope you had great time in Shangri-La .

Response from Property: Dear guest: Hello! Thank you very much for your love and high praise for our Shangri-La Yangqi Space Art Healing B&B. We have been committed to creating a quiet, comfortable and artistic living space for our guests. Surrounded by Sanskrit sounds, you can find inner tranquility and peace in your busy life. The boss and Xiao Kong are happy to receive your recognition for their polite manners. We always adhere to the customer-oriented service concept and hope that every guest can feel the warmth of home. You stayed here for three days, which is the greatest trust and support for us. We will continue to work hard to continuously improve the quality and service of the B&B so that more guests can fall in love with it like you. Looking forward to your visit again, Tashi Delek!

Response from Property: Thank you for your support and encouragement! ❤️Welcome again!

Response from Property: Thank you for the good review. You are welcome to come back next time and experience healing hypnosis and other projects. Have fun.

Response from Property: Dear guest: Hello! Thank you very much for taking the time out of your busy schedule to leave a review for our B&B. We are sorry that the hygiene did not meet your expectations. We will immediately conduct a comprehensive inspection and rectification of the hygiene situation, strengthen the management and supervision of cleaning work, and ensure a cleaner and tidier environment for every guest in the future. We are glad that you have given some recognition to our facilities and environment. We have been committed to creating a comfortable and distinctive living experience for our guests. We are very pleased to see that the facilities can satisfy you; and the characteristics of the environment are also what we continue to work hard to create, hoping to bring unique feelings to our guests. Thank you again for your review, we look forward to your next visit to see our significant improvements in hygiene while continuing to enjoy our facilities and unique environment. Wish you a happy life!

Response from Property: We are very sorry to bring you such an unpleasant stay. We are fully aware that this service fell far short of your expectations, and we deeply regret this. First of all, regarding the use of curtains and cloth in the family room to separate another room, we understand that this has caused you inconvenience. This is not our standard configuration and may be a temporary adjustment due to special reasons, for which we sincerely apologize. We will make improvements immediately to ensure that every guest in the future has a comfortable and fulfilling stay. Secondly, regarding the issue of roof leakage, we admit that this was an oversight on our part. We will immediately arrange for professional inspection and repair to ensure that similar situations will not happen again. At the same time, we are deeply sorry for the inconvenience and trouble caused to you and are willing to provide corresponding compensation. Regarding the issue of parking fees, we fully understand your confusion and dissatisfaction. The free parking we were promised may not have materialized for some reason and that's really our problem. We will immediately communicate with the parking lot to understand the specific situation and resolve the matter as soon as possible. At the same time, we will also strengthen the training of our employees to ensure that they can convey relevant information to guests in a timely and accurate manner. Finally, we are very sorry for the problem that you reported that the call was not answered. This may be due to poor communication within us or improper deployment of staff. We will strengthen internal management to ensure that we can provide timely help and solve problems when guests need it. Once again, we deeply apologize for your unpleasant experience and sincerely appreciate your feedback. We will seriously reflect and improve to ensure that we can provide more thoughtful and considerate services to each guest in the future. At the same time, we also look forward to having the opportunity to serve you again and let you feel the unique charm and warmth of our B&B.

Response from Property: Thank you for your evaluation. You have a heart that appreciates others.

Response from Property: Dear customer, you have booked a tent room, which has been canceled for you. Between people, you should be responsible for the reservations you make. It is fair to make reservations on the platform. We must see everything clearly for ourselves. As an inn, we will not refund the reservation, but the favor can be refunded. Welcome to Hanshe Inn. Thanks for meeting

Response from Property: Thank you for your sincere comments, your satisfaction is the heart of the inn! Thanks for meeting! ❤️❤️❤️👏

Response from Property: I'm very sorry for bringing you such an unpleasant stay experience. We understand that hot water and internet are crucial to your stay, and we are deeply sorry that we were unable to meet your needs in both areas this time. Regarding the hot water issue, we admit this was a serious mistake. We will immediately investigate the cause and repair the hot water supply system as soon as possible to ensure that you can enjoy comfortable hot water the next time you stay. At the same time, we are deeply sorry for your experience of taking a cold shower on a cold day and are willing to provide corresponding compensation. Regarding network issues, we understand that in modern society, the network has become an indispensable part of people's daily lives. We are committed to strengthening the construction and maintenance of network facilities to ensure the stability and smoothness of network connections. We will solve the current network problems as soon as possible and provide better network services in the future. We are fully aware that this service error has caused great inconvenience and distress to you, and we deeply apologize for this. We value your feedback and will use this experience as an opportunity to improve our service. We will strengthen internal management and improve service quality to ensure that every guest can enjoy a comfortable and enjoyable stay. We apologize again and sincerely appreciate your feedback. We look forward to the opportunity to provide you with better services and make you feel the warmth and comfort of home at Shangri-La Yangqi Space Art Healing B&B.