Shangri-La Mubuo Hotel (Dukezong Ancient City) - Photos & Reviews

Response from Property: Dear guests, thank you very much for choosing our hotel, the hotel's support and recognition in all aspects, we will continue to work hard, welcome you to visit again, I wish you and your family and friends a happy life!

Response from Property: We are very sorry for the bad check-in experience you have had. Please point out the direction for improvement for us. We will actively improve and strictly check the room to avoid problems. However, the problem you mentioned is really unfair. We are well aware of our service attitude of putting guests first. When you raised the hygiene issue after upgrading your room, we immediately changed the room for you and asked if you were satisfied. As for the hot water, you were clearly informed before your check-in that the water pipe exploded due to the cold weather, and the hot water temperature was not high after the emergency repair was too short. We said that if it was unacceptable, we would assist you with a refund and provide luggage delivery service. You said there was no problem at the time and asked you about the type and time of breakfast, etc. Finally, we took you to the room. After you asked the platform for a refund, we have been actively cooperating and making concessions in the hope of giving you the best experience. I am really sorry that I failed to satisfy you.

Response from Property: Thank you very much for choosing our Shouyi Boutique Hotel. Sharing this check-in experience is your greatest recognition and affirmation of us, and it is also your greatest encouragement to us; We are located on the edge of the ancient city, quiet in the hustle and bustle, and looking up is the turntable. I am glad that you have had a pleasant journey in Shangri La, and I look forward to your visit again. Let's reunite in the beautiful Shangri La and wish you a happy life!

Response from Property: 常感謝您選擇了我們首驛精品酒店，並分享入住體驗，您對我們的認可以及肯定，是對我們最大的褒獎，也期待您的再次光臨，與我們再次相約美麗的香格里拉，祝您生活愉快

Response from Property: Thanks for the recognition! Your comfortable stay is our greatest motivation. You are always welcome to come again!

Response from Property: Thank you for your thoughtful praise! It is our honor to provide you with a comfortable resting space during your journey. Whether it is a cozy guest room or a special breakfast, we look forward to becoming a warm memory of your journey!

Response from Property: Thank you for your good comments! Your satisfaction is the greatest encouragement to us. Every detail of the hotel is full of our care. I wish you all the best in the new year and look forward to meeting you again!

Response from Property: Dear guests, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give every customer a different holiday experience. We will continue to work hard and be ready at all times. We welcome you to visit again and wish you, your family and friends a happy life!

Response from Property: Dear guests, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give every customer a different holiday experience. We will continue to work hard and be ready at all times. We welcome you to visit again and wish you, your family and friends a happy life!