Paradise Hotel

Paradise Hotel Reviews

Paradise Hotel

Middle Section of Long March Road (Changzheng Lu Zhong Duan), Shangri-La, Yunnan, 674499, ChinaView Hotel Details
Paradise Hotel
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Paradise Hotel Guest Reviews

4.6/5
Very Good
453 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(453)
Positive reviews(442)
Reviews with photos/video(108)
Delicious breakfast(92)
Convenient parking(36)
Friendly front desk staff(15)
Tasty restaurant(13)
Offers pick-up/drop-offs(6)
Luxurious(6)
Negative reviews(11)
Guest User
Standard Room
Checked in Mar 2024
Couples
7 Reviews
4.0/5
Very Good
Posted on Mar 23, 2024
Easy reach by taxi from railway station. Service attitude was good : they changed our room immediately when it was requested. Room was large and comfortable. As with many hotels in China, somehow shower stall water splashes out of stall and wet the toilet area. Also, again a problem with many hotels in China, toilets could be kept cleaner, very often due to construction fault leading to water accumulation. Breakfast was typically a Chinese style one with many choices.
Response from Property: On the journey, there may be a family, but there must be warmth! I also hope that our interaction will not only leave you with satisfaction, but also with warmth and thoughtfulness. It is my honor to serve you. The hotel has a certain history, and in order to improve the guest's check-in experience, we constantly update the equipment and put a lot of effort into the maintenance of the equipment and facilities. We hope to give VIPs a feeling of returning home, welcome to visit again, witness our changes, thank you for your suggestions, and the hotel is also trying to find a solution. Wishing you a happy life and all the best, Zazidler!
Guest User
Business Room
Checked in Oct 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2023
Great place to stay! No complaints. Close and convenient, excellent service and breakfast!
Response from Property: Dear guest, thank you for choosing Tianjie Shenchuan Hotel, and thank you for taking your precious time to share your hotel experience. Hotels are our foundation and service is our foundation. Breakfast at Tianjie Shenchuan Hotel offers ******* food, Chinese food, and Western food. Thank you for your like. We look forward to having a wonderful encounter with you next time. We are always waiting for you on the road! I wish you good health and everything goes well, Tashi Delek!
Adam Ryall
Deluxe Single Room
Checked in Aug 2022
Couples
15 Reviews
3.5/5
Posted on Aug 19, 2022
Has a pool area with tropical plants around, but it remained closed while we were there. The hotel is a very odd design, but quirky. The interiors look old and dusty, and the rooms themselves were a little musty, though mostly clean. The room was ok, but not worth the 700 yuan we paid for it. This hotel is living in the past a little as it seems it was the only fancy government hotel in town once upon a time. It is overpriced and showing its age. No air conditioning either!
Response from Property: Dear guests, thank you for choosing to stay in this hotel, thank you for your evaluation, we will certainly strive to improve the relevant products and services, wish you a happy life！
Wolfgang
Business Room
Checked in Jul 2022
Couples
9 Reviews
4.0/5
Very Good
Posted on Aug 4, 2022
I can only repeat what the other reviews are mentioning: it’s clean, got good amenities, but everything seems a bit old. We had some WiFi issues but when it was working it was good. In general, the service wasn’t that great. We arrived tired after a long drive, no help with parking the car or the luggage. Check in was the most rigorous we had, even checking all the flight and train numbers we took. Also didn’t allow us to take a rest first. We went on a hike and wanted to take some Baozi from the breakfast - forbidden (I found that in China this is usually no problem). However, I think for the price it’s fine and while it doesn’t look like it, it’s quite clean. Also the dinner was quite good, breakfast not so much.
Response from Property: Dear Guest, thank you for staying at Tianjie Shinagawa Hotel, thank you for taking the time to share your experience. I look forward to your coming again and wish you a happy life
Sanchez
Deluxe Suite
Checked in Jul 2022
Couples
5 Reviews
4.7/5
Amazing
Posted on Aug 1, 2022
I stayed in the suite at this hotel. It was a great and very comfortable stay. Everything about the suite was elegant and built for comfort. The hotel has a restaurant that makes delicious Yunnan inspired dishes. The yak stew and the potato dishes were especially good. The staff was nice and friendly although language presented a barrier. (Thankfully there are translation apps.). The pool was a little weird though. It's presented more like a pond in the middle of the hotel rooms. There seems to be only one access point to the pool and there is zero seating. Its rimmed by plants and trees. Very strange. But thats the only criticism of the hotel. Everything else meets and exceeds expectations of a hotel. And its within walking distance of the old town.
Response from Property: Dear VIPs, thank you for staying at Tianjie Shinagawa Hotel, thank you for taking the time to share your experience. I look forward to your coming again and wish you a happy life
nols99
Standard Room
Checked in Jul 2022
Couples
41 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2022
Geat hotel, great location. Breakfast was good. The room was big and the shower was good
Response from Property: Dear Guest, thank you for staying at Tianjie Shinagawa Hotel, thank you for taking the time to share your experience. I look forward to your coming again and wish you a happy life
Guest User
Business Room
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel lobby is spacious and bright, with blooming flowers that are eye-catching. The swimming pool is surrounded by green plants and has a beautiful environment. The breakfast is rich and the service is warm, thoughtful and comfortable. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay at Tianjie Shenchuan Hotel. Thank you for sharing your hotel experience and sharing the photos of the scene. The hotel is a long-established five-star hotel and attaches great importance to the maintenance of equipment and facilities. The hotel restaurant has many special dishes suitable for tastes from all over the country, including local yak hot pot, ******* fried meat, etc. It is very close to Dukezong Ancient City and Songzanlin Temple, and the transportation is convenient. Welcome to visit again, all staff will serve you warmly. I wish you a happy life! Tashi Delek!
Anonymous User
Standard Room
Checked in Aug 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
I like this ******* style very much. The hotel environment is good and the breakfast is rich. It is convenient to travel if you live here, and parking is free. The hotel is quite comfortable and the service attitude is also very good! It can pick up and drop off at the station, and the room supplies are very complete. The hotel has complete public facilities and a very beautiful swimming pool. The experience after checking in is very good!
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Xiao_zhi
Standard Room
Checked in Aug 2024
Solo travelers
29 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
The room is big, the hotel and the room are clean, the breakfast is rich, there are many kinds of food, the hotel parking is very convenient, the location is also good, more than 1 km away from Dukezong Ancient Town
Original TextTranslated by Google
Guest User
Standard Room
Checked in Aug 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Aug 24, 2024
Facilities: A five-star hotel. Although it has been here for a long time, it is well maintained. It is just that some of the facilities in the core hotel are not as convenient as those in the core hotel, so I give it four points. Hygiene: The sanitation is good and it is cleaned carefully every day. Come on! Environment: The ceiling exists in the hearts of locals. There is also a botanical garden beside the indoor swimming pool. There are even tropical plants such as bananas. There are small bridges and flowing water, flowers and fish. Service: The service is particularly good, which is a plus. The mattress is too soft. After communicating with the front desk, two mattresses were immediately replaced. The toiletries are large and sufficient, and the quality is good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Tianjie Shenchuan Hotel. Thank you for sharing your hotel experience. You are so attentive to share your hotel experience. The hotel has been open for 20 years. We attach great importance to the update and maintenance of equipment and facilities. We are also constantly updating and upgrading. In order to provide guests with a comfortable and hygienic hotel environment and experience, the hotel has always attached great importance to service and hygiene. We have been continuously training and improving. Let us know and make proper arrangements. This is what the hotel waiters do. The hotel restaurant has many delicious dishes to meet the needs of different guests. Sincerely look forward to your visit again! Welcome home! I hope to serve you again. I wish you a happy journey to the next stop! All the best! Tashi Delek!
Mengtiao~chenhai
Business Room
Checked in Aug 2024
Family
27 Reviews
4.7/5
Amazing
Posted on Aug 18, 2024
The location is very good, close to Dukezong Ancient Town, Napahai and Songzanlin Temple. The food nearby is better than those on Dianping.com. The swimming pool is nice, but I was alone because of the high altitude. Service: The staff provided good service Hygiene: Clean and tidy Facilities: A bit old, the room is fully illuminated by table lamps; the toilet and shower are very close and not separated The overall cost performance is very high
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Tianjie Shenchuan Hotel and taking the time to share your experience. Hotel is our foundation, service is our fundamental, five-star is just a starting point, humanistic style is in Tianjie Shenchuan, comfortable experience is in Tianjie Shenchuan, warm feeling is in Tianjie Shenchuan. Tianjie Shenchuan starts from the hotel but not only in the hotel. We look forward to your next wonderful encounter. We are always waiting for you on the road! I wish you a smooth work! Have a happy life! Zhaxi Delek
Guest User
Business Room
Checked in Aug 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Aug 15, 2024
It's OK. The environment is good for the price. Facilities: OK Sanitation: OK Environment: OK Service: OK The view is OK. You can see the scenery in the distance. It's a bit old. It used to be a five-star hotel. It would be good if it was renovated.
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Xiaoyaoyifan
Deluxe Single Room
Checked in Aug 2024
Family
25 Reviews
4.0/5
Very Good
Posted on Aug 10, 2024
How to say it? Not five-star standard, quite ordinary. The room is at least 100 meters away from the elevator. The machine is not convenient. The front desk said there were no rooms and did not change. Just make do with one night. The room is quite big, the facilities are a bit old. They said there was an aerobic bar, but there was no oxygen bar, and you had to buy oxygen yourself.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing to stay at Tianjie Shenchuan Hotel. Tianjie Shenchuan Hotel is the only five-star hotel in Shangri-La. It opened earlier and is a long-established five-star hotel. The hotel attaches great importance to the maintenance of equipment and facilities. It is currently the peak season of summer vacation, and there are many guests staying in the hotel. The check-out time is almost always before 14:00, which brings some pressure to cleaning the room. The hotel provides oxygen concentrators, oxygen cylinders, and high-mountain oxygen treasures for guests with altitude sickness to try out. They are charged and not provided free of charge. I hope to serve you again and wish you a happy life! Tashi Delek!
Yaliren
Business Room
Checked in Aug 2024
Couples
16 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
The room is ******* style, spacious and bright, clean and sanitary, with rich breakfast, convenient transportation, and a street of local snacks nearby. Parking is convenient and free.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Tianjie Shenchuan Hotel. Thank you for taking the time to share your hotel experience and photos. The hotel is our foundation, service is our fundamental, and five stars is just a starting point. The humanistic style is in Tianjie Shenchuan, the comfortable experience is in Tianjie Shenchuan, and the warm feeling is in Tianjie Shenchuan. Tianjie Shenchuan starts from the hotel but does not stop at the hotel. We look forward to a wonderful encounter with you next time. We are always waiting for you on the road! I wish you a smooth work! Have a happy life! Zhaxi Delek
Guohezu。
Standard Room
Checked in Aug 2024
Travel with friends
4 Reviews
4.8/5
Amazing
Posted on Aug 5, 2024
The facilities are relatively old, and the toilet is not very good, but you can see the high star heritage. The location is very good, very close to the north gate of Dukezong, and the breakfast rice noodles are very delicious!
Original TextTranslated by Google