Hotels in Dukezong Ancient City, Shangri-La

The size of the room was crazy, and super clean, with floor heating, humidifier and oxygen machine, very friendly to the ones who suffer from altitude sickness (luckily both of us were tough enough) and the staff of the hotel might be the most warm-hearted and friendly hotel staff I’ve ever seen. If you have Wechat they will add you into a service group and you can ask for help or services there, very convenient. And it is also super close to the ancient city, 5mins walk. 10/10, will definitely recommend to family and friends.

Service is very good. Managed the language challenge with WeChat. When using taxi to arrive to the hotel try not to use the hotel address and name as it brings you to the back of the ancient city. Use address to north gate and the hotel staff will kindly meet you there. Call them. Staff very patient and helpfulgood views for the mountain view room booking. Recommend for others to stay there

What a fabulous stay!!! Highly recommend. Pros: 1. Location near the main street. So your car can park directly on the street and you don't need to walk the cobble path inside dukezong. It is also a 5 min walk to the entrance of dukezong. 2. Friendly staff! Offered pickups and tea, had a daily campfire with songs to chill. Offered recommendations on where to play and eat. 3. Overall, very clean and well decorated.

Excellent Management and Hospitality The owners are incredibly kind and helpful, assisting us throughout our stay. We came here for a relaxed, free-and-easy trip, and this place was perfect for that. Our main goal was to unwind, enjoy the food, experience the culture, and meet the local people—and we truly did. One of the most helpful services they offer complimentary pick-up and/or transfer, which made a big difference for us as first-time visitors to China. Upon landing in Kunming, we were able to head straight to Shangri-La without any stress. They also gave us lots of useful advice and even provided herbal drinks to help prevent acute mountain sickness, which we really appreciated given the altitude. They hooked us up with their electric motorbike so we could cruise around the old town — such a cool way to explore! For first-time visitors or those who prefer to plan their trip upon arrival, there are several partner agencies offering reasonably priced travel packages. It’s a great setup for a stress-free and enjoyable journey. Definitely will come back again!

The hotel provides excellent services. The best hotel to stay in shangrila. The location is very strategic near the supermarket and other food stalls. If you are a muslim, this hotel is very close to the halal food stall. The hotel provides pick-up and drop off at the railway station. The hotel staff is super friendly and helpful. It also provides extra oxygen in the room. If you come to shangrila, book this hotel straightaway. You will not regret it. You can communicate with the hotel if you want to go to the balagezong.

me and my family had a great 2-night stay here. the location of the homestay is excellent! very short walking distance to the ancient town and convenient pickup point for didi ride. we were surprised and delighted for being upgraded to a bigger suite for free upon arrival. the hosts are also super friendly and extremely helpful! special thanks to 小刘，飞飞，小汪 for their excellent hospitality 🫶

Highly recommended. Right in the heart of the old town, this homestay was really convenient for our short time in Shangri-la in terms of food options and didi pick ups. We absolutely loved the view from our room. Service was also amazing. We were worried about altitude sickness, but the owner assured us that we could message him at any time if we were unwell and he would arrange for the oxygen supply in our room. The lady boss also gave us tips for our visits to the monastery and very kindly got us a ride to the airport at the end of our trip. If there was one thing to complain about, it would get that the bed was too firm for our liking. But it wasn't a big deal for just two nights.

A very cosy & comfortable stay, with very convenient location - walking distance to the Old Town, restaurants & convenient stores The front desk are very kind, friendly, patient & helpful, special thanks to 小许 who helped us to book the taxi & ordered food online as we don’t have a local China mobile number. The complementary good night milk tastes good. The garden is a great place to relax & unwind 👍🏻👍🏻👍🏻

We were initially worried about travelling to shangrila because of the altitude, but we got lucky with the hotel choice! The couple running the place is absolutely amazing!! The owner picked us up from the train station making us feel so welcomed and help us avoid all the hassle of the unlicensed taxis! Once we reach the hotel, they were also very considerate preparing Chinese desserts for us in case to ease up the discomfort due to the altitude (all FOC)! The room were also very modern with smart home system and heater available in the room! Oxygen supplies also available which makes it so convenient ( we really use it in the middle of the night as we lack of the oxygen)! The owner also prepare us with heat pad and lots of snacks as well! Highly recommended this place!

Hygiene: There are disposable sanitary products available and the hygiene is very clean Environment: The room is separated into dry and wet areas, and there is a floor heating humidifier, which is very suitable for travelers like us who have just arrived in the plateau area It is very close to restaurants and Dukezong Ancient Town. It is super convenient to walk to Dukezong in about five or six minutes