Lavande Hotel (Shantou High-speed Railway Station New City Plaza)

Lavande Hotel (Shantou High-speed Railway Station New City Plaza) Reviews

Lavande Hotel (Shantou High-speed Railway Station New City Plaza)

126 Changping East Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
Lavande Hotel (Shantou High-speed Railway Station New City Plaza)
Lavande Hotel (Shantou High-speed Railway Station New City Plaza)Lavande Hotel (Shantou High-speed Railway Station New City Plaza)Lavande Hotel (Shantou High-speed Railway Station New City Plaza)
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Lavande Hotel (Shantou High-speed Railway Station New City Plaza) Guest Reviews

4.3/5
709 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.2
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All reviews(709)
Positive reviews(660)
Reviews with photos/video(308)
Friendly front desk staff(48)
Convenient location(44)
Classy environment(40)
Great value for money(36)
Perfect for business trips(19)
Close to train station(8)
Strange smell in room(4)
Convenient public transportation(3)
Negative reviews(49)
Guest User
Selected Queen Room
Checked in Jan 2025
Solo travelers
4 Reviews
4.0/5
Very Good
Posted on Mar 15, 2025
Room is neat and clean though some improvements are required. Frontline personnel is very friendly and helpful. Hotel provides washing machine and dryer for laundry which is a big plus point. It is within walking distance to shopping centres and food outlets which is very convenient. I'll come back to this hotel for my next trip.
Response from Property: 尊敬的客人您好: 感謝您入住東楓酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Guest User
Selected Queen Room
Checked in Nov 2024
Solo travelers
19 Reviews
3.0/5
Posted on Jan 5, 2025
Quite decent and comfortable room but pretty far from the city's attractions, if you don't mind taking a bus. From the outside the hotel seems old and about to be demolished but it's easy to find.
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
David
Yinxinag Projector Double Bed Room
Checked in Nov 2024
Couples
7 Reviews
1.0/5
Posted on Dec 14, 2024
This hotel is fraudulent. It is not a Lavande hotel, it is not near the high-speed railway plaza, it is in terrible condition and is only suitable for the *********** and rent boys who use it.
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry that you were dissatisfied during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of the hotel and strive to provide you with better services. We are equipped with 24-hour staff. If necessary, you can call through the platform and our staff will handle it for you as soon as possible. The hotel will have seasonal events in the near future and we look forward to your participation! We sincerely welcome you to stay again! Wish you a happy life!
Alez Chew
Elegant Queen Room
Checked in Nov 2024
Travel with friends
8 Reviews
3.0/5
Posted on Dec 12, 2024
Not really that near to the malls. Not that many breakfast places ard
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間讓你不滿意,酒店正在不斷發展中,您所看到的設施將會不斷完善。同時,我們會加強對酒店的管理,爭取給您帶來更好的服務,並且我們配有24小時工作人員,有需要可以通過平台致電,我們的工作人員也會第一時間給你處理。近期酒店有時令活動,期待您的參加!我們懷着一顆竭誠的心歡迎您再次入住!祝您生活愉快!
Alexey M.
Yinxinag Projector Double Bed Room
Checked in Jul 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Aug 22, 2024
Very nice hotel for the money but you must know one specific point. I intentionally booked it when i saw the photos of hotel's gym, coz im very into the exercising. But it turns out that the gym doesn't belongs to the hotel, they are simply in the same building and you need to pay for visiting gym. But there's no information about it on trip.con. Apart from this its a friendly place albeit noone can speak English
Response from Property: Dear guest: Thank you for staying at Dongfeng Hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This This is what our service providers have always pursued, and this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
WackyW
Selected Queen Room
Checked in Jun 2024
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on Jul 29, 2024
Room are clean. Receptionist is very helpful even though they dont speak english. Help me to book taxi
Response from Property: 尊敬的客人您好: 感謝您入住東楓酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Dr Inam Khan
Selected Queen Room
Checked in Feb 2025
Business travelers
10 Reviews
2.0/5
Posted on Mar 4, 2025
Not clean and poor management
Response from Property: 尊敬的賓客您好,感謝您選擇入住咱們酒店,客人的每一絲需求都是我們真誠為之努力的方向。不足的地方我們也會繼續改進,我們一定更加努力。期待下一次的出行,我們能為您創造更加完美服務。
Thapakorn
Elegant Queen Room
Checked in Jul 2024
Solo travelers
11 Reviews
3.2/5
Posted on Oct 20, 2024
The location is easy to the other part of Shantou.
Response from Property: 非常感謝您選擇本酒店,您的滿意是我們最大的動力,謝謝您對我們的認可,我們將會繼續努力,為你提供更加舒適温馨的入住體驗。期待您的再次光臨,祝您旅途愉快!
SANH QUACH
Selected Queen Room
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2025
Good service and friendly
Response from Property: 非常感謝您選擇本酒店,您的滿意是我們最大的動力,謝謝您對我們的認可,我們將會繼續努力,為你提供更加舒適温馨的入住體驗。期待您的再次光臨,祝您旅途愉快!
Kah Siong
Double Room
Checked in Nov 2024
Couples
17 Reviews
3.0/5
Posted on Dec 6, 2024
Need to up grade
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間讓你不滿意,酒店正在不斷發展中,您所看到的設施將會不斷完善。同時,我們會加強對酒店的管理,爭取給您帶來更好的服務,並且我們配有24小時工作人員,有需要可以通過平台致電,我們的工作人員也會第一時間給你處理。近期酒店有時令活動,期待您的參加!我們懷着一顆竭誠的心歡迎您再次入住!祝您生活愉快!
Kathy2025
Double Room
Checked in Jan 2025
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2025
Good 😊
Response from Property: 非常感謝您選擇本酒店,您的滿意是我們最大的動力,謝謝您對我們的認可,我們將會繼續努力,為你提供更加舒適温馨的入住體驗。期待您的再次光臨,祝您旅途愉快!
Guest User
Selected Queen Room
Checked in Feb 2025
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Mar 18, 2025
The room is clean and tidy, the staff is warm and thoughtful, the service attitude is particularly good, and the luggage can be stored for free the next day. The room type is also upgraded for free. Highly recommended
Original TextTranslated by Google
Response from Property: 尊敬的客人您好: 感謝您入住東楓酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Guest User
Elegant Queen Room
Checked in Feb 2025
Couples
1 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2025
Stayed for five nights in a row. There are really many things to eat in Shantou. The rooms are clean and tidy. The customer service is really good. You can park anywhere in the surrounding areas. It is really a land of delicious food. I loved it and wanted to stay for two more nights. It was great.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客您好:非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Selected Queen Room
Checked in Jan 2025
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 10, 2025
The room type was upgraded for free, thumbs up👍The hygiene is good, the bedding is very soft, the location is very close to Shantou Station, suitable for transfers, it is also very convenient to go to attractions, and it is also convenient to order takeout
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Dongfeng Hotel and sharing your experience. I am glad that you have recognized every aspect of the hotel. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Elegant Queen Room
Checked in Jan 2025
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2025
The room is nice, the food is very convenient, the transportation is very convenient, and the taxi can basically arrive in a few minutes
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住咱們酒店,客人的每一絲需求都是我們真誠為之努力的方向。不足的地方我們也會繼續改進,我們一定更加努力。期待下一次的出行,我們能為您創造更加完美服務。