Shanyuli Business Homestay (Chenghai Branch) Reviews
Shanyuli Business Homestay (Chenghai Branch)
Guangyi Street Yixing Community Chun'an Road No.6, Chenghai District, Shantou, Guangdong, ChinaView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Shanyuli Business Homestay (Chenghai Branch) Guest Reviews
4.8/5
Excellent
312 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(312)
Positive reviews(308)
Reviews with photos/video(160)
Well designed(23)
Convenient parking(19)
Well decorated(17)
Delicious breakfast(13)
Friendly front desk staff(12)
Loved the view(10)
Nice bathtub(7)
Tasty coffee(4)
Negative reviews(4)
AWMC
Romantic Double Bed Room With Full Smart Home, Tub, Projector, And Tea Lounge
Checked in Aug 2024
Family
15 Reviews
4.2/5
Very Good
Posted on Aug 21, 2024
The hotel is fantastically designed. It is spacious and comfortable. The staff is extremely helpful and polite making the stay very enjoyable.
I booked this hotel on the understanding there was a swimming pool as it was advertised on Trip.com with a swimming pool in their details. However, when we arrived, we were told that it was not a swimming pool that was in use. With 2 kids that was looking forward to swimming, it was a big disappointment.
Response from Property: Dear customer, hello! Thank you for choosing us among numerous homestays, trusting us, and acknowledging our services. Sorry for not being able to meet your check-in experience. Our swimming pool is marked as a landscape pool on Ctrip website! Shanheli Homestay adheres to the business philosophy of one store, one style, and provides the best service for each guest. Xiaoshan regularly maintains the room environment, equipment, and public area facilities in a quantitative and scheduled manner, striving to provide you with a more comfortable and tidy environment for your stay. We hope you have a
Anonymous User
Featured Smart Room (Double bed)
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
When I first saw the hotel entrance, I thought I had stepped on a thunderbolt. It feels different once you go up to the 7th floor. The self-service check-in is very smart. When you go down to the 6th floor, the hotel area is decorated and comfortable. You don’t necessarily need to swipe a card at the door. You can enter by pressing the password. It is very convenient. The room is very casual, comfortable and hygienic. Each shower room has floor heating service. The hotel has door-to-door breakfast service. There are coffee, biscuits and other snacks in the self-service area. The butler also had a nice smile. all is well.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Xiaoshan and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest enjoy a home away from home experience. We eagerly look forward to your visit again! I wish you peace, joy and all the best🥰
Guest User
Light Luxury Double Bed Room With Full Smart Home, Tub, Large Screen, And Tea Lounge
Checked in Feb 2024
Family
2 Reviews
2.7/5
Posted on Feb 14, 2024
1. The environment is nice and popular, but back to basics, you have to have a good sleep. Whether it is the arched design of the corridor or the wooden doors, it can be said that there is no sound insulation at all. The door and door of the corridor opens and closes loudly at 12 o'clock! If you want to sleep well, you should take the exam carefully. The noise almost made me collapse.
2. There is almost no service during the Spring Festival, and it feels average
3. After staying for two nights, the bathroom was very poorly cleaned and the bathtub was not even flushed.
4. In the end, I was very depressed because I had clearly ordered two large rooms, but one of them turned out to be a small one. I was refunded 150 yuan for the other room, but what we care about is not the money, but the experience.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave your review. We value your review and have immediately contacted the engineering department to purchase and replace the soundproof wooden doors to better improve the stay experience of subsequent guests. Regarding issues with cleaning and room ordering, we will conduct a store review and resolve Carry out relevant measures to improve service processes and strengthen personnel training. To avoid similar incidents from happening again in the future, we sincerely hope that you can give us another chance to serve you. We apologize again for your unpleasant experience in the hotel. Thank you and wish you good luck in the Year of the Dragon.
Superh1989
Privilege Queen Room
Checked in Jan 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jan 21, 2024
Environment: Very quiet and tasteful
Spa bath bag: I usually don’t dare to take a bath when I stay, so the hotel will provide a disposable bath cover, which is a surprise
Service: I accidentally left the ring in the room. The staff found it and mailed it to my home. Thank you very much.
Original TextTranslated by Google
Response from Property: Some people say that all encounters in the world are reunions after a long separation. Thank you for your heart-warming review. The B&B provides free 🆓 self-service coffee || public area | Pleasure and happy feelings are the purpose of our work. Whose eyes will you encounter inadvertently in the beautiful sunshine? Floating in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to it. See you next time. Spoiler alert: There will be a fireworks show in Shantou on the second day of the first ***** month. Come to Shanheli B&B and let us have fun together in Chaoshan.
Guest User
Light Luxury Family Room With Full Smart Home, Two-Bedroom Three-Beds, Projector, And Tea Lounge