Anonymous User
March 11, 2025
Environment: The surrounding environment of the hotel is still OK, but the decoration of the hotel is a bit rough when you look closely, like the effect of rushing the work and not having a high budget, very sloppy. The parking lot is like Syrian style, with dust flying everywhere. In the corridor of the restaurant on the 5th floor, there is decoration cement and tools piled in the middle of the fitness equipment.
Hygiene: It doesn't look too dirty, but there is a garbage bag hanging in the shower room for some reason. I thought it was provided at first, but later I found that there was garbage in it. It was obvious that the waiter didn't take it away.
Facilities: I have to complain about the air conditioner in the room! We checked in at around 3 pm. Because the room was very hot in the west, I wanted to turn up the air conditioner, but I saw that the control panel showed that it could not be adjusted! ! I called the front desk and they said that because the weather was not hot, they would control it uniformly, and it would not be hot later! I, an old hotel person, actually believed it! (Actually, I thought I was going out anyway, so it didn't matter) As a result, when I came back to sleep at night, I turned off the exhaust fan and found that there was no wind at all in the air conditioner! ! I called the front desk again and they said that the backend would adjust it, and they really gave me the permission to adjust it immediately, but! ! ! ! I woke up in the middle of the night because I was too hot because the backend adjusted the air supply to a very low level! ! ! ! The hotel needs to control costs, I understand! ! ! But the customer experience cannot be controlled in the same way! ! The room faces the street, it is very noisy when sleeping with the window open, and it is uncomfortable if it is not open! I am really very dissatisfied! Please choose carefully!
Service: When checking in, the front desk saw that we had a child and took the initiative to send an extra breakfast, which was not bad! However, the overall service was not too enthusiastic, just a little cold.
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