Overseas Chinese Mansion Hotel (Shantou China Travel Service Bufeng Lotus Shop) Reviews

Response from Property: Dear guests and friends, thank you sincerely for your five-star review. Sincerely thank you for your enthusiastic recommendation and praise. The hotel is in a prime location. The newly popular Jinxin Pedestrian Street and the Jinsha Park with a great walking scenery are less than 200 meters away from the hotel. There are also large supermarkets such as CP Lotus and China Travel Tea House in the hotel compound. There are also many Chaoshan food snack shops on Changping Road. Shopping and food are available. Park your car on the ground or underground parking lot of the hotel, and walk or share an electric car to the store to taste fresh and hot authentic food. The surrounding attractions are also rich and varied, including the must-visit small park scenic area, Shantou History and Culture Museum, Shantou Hostel, old city arcade, and seaside promenade. The hotel will also recommend more attractions worth checking in according to the guests' travel preferences. You can buy express tickets for the airport bus in the lobby, and you can also take the express bus directly to the hotel at the airport. The renovated guest rooms are fresh, comfortable and cost-effective. Thank you friends for showing the Overseas Chinese Building from their perspectives with pictures and texts. It is an honor for the hotel and also a driving force for us to constantly encourage ourselves to keep updating and improving. Thank you again for your support, wish you all a happy life and look forward to your next visit.

Response from Property: Dear guests and friends, I am sorry that I failed to solve the problem for you better and bring you the most satisfactory experience. The free purified water equipped in the hotel rooms is 2 bottles of Jingtian purified water and tea bags, and is equipped with Chaoshan Gongfu tea and a bag of tea for everyone to experience the charm of Chaoshan Gongfu tea culture. If the purified water needs to be equipped in the room after use, the hotel will charge according to the marked price of 2 yuan per bottle. It is up to the guests to choose. Please understand. The room card usage instructions do have a paid explanation for the loss of the room card. When checking out, colleagues will communicate with guests according to the actual situation and provide guests with a more humane solution for lost or damaged hotel items. I am sorry that the hotel's solution did not satisfy you. It is the hotel that failed to help you solve the problem more effectively and satisfactorily in terms of communication. Please forgive me. The hotel will also learn more effective hotel item handling methods to make friends experience more worry-free and more satisfied in the hotel. I look forward to serving you better next time. Dear guests and friends, we apologize for not being able to better solve your problem and provide you with the most satisfactory experience. The hotel rooms are equipped with 2 bottles of Jingtian water and tea bags for free, and are equipped with Chaoshan Gongfu tea and a bag of tea to experience the charm of Chaoshan Gongfu tea culture. If the purified water needs to be equipped in the guest room after use, the hotel charges 2 yuan per bottle according to the listed price, and the guest is free to choose. The room card usage instructions do indeed indicate a paid explanation for the lost room card. When checking out, colleagues will also communicate with guests based on the actual situation to provide more humane solutions for handling lost or damaged hotel items. We apologize that the hotel's handling plan did not meet your satisfaction. It is because the hotel did not communicate effectively and satisfactorily to help you solve the problem. Please forgive us. The hotel will also learn more effective methods for handling hotel items, so that friends can experience a more worry free and satisfactory hotel experience. We look forward to serving you better next time.

Response from Property: Dear guests and friends, thank you for your comments, to achieve your request is our honor. The hotel is located at No. 7 Changping Road, search navigation is clearly visible, car can be directly entered, safe parking in the hotel's two major parking areas, free of charge to all hotel guests. Near the hotel, you can walk to Huawu food market, Huaqiao new village food pedestrian street and Longan road network Red Pedestrian Street. A small park and a waterfront promenade are also nearby. Those who are eating and eating can choose to walk to the place. They can save time by using the shared electric power at the hotel entrance safely. It is convenient and quick to find parking. The hotel rooms were redesigned and renovated in 2019. The old-brand rooms have been given a new look with an open and bright layout. Next time, you can experience the other series of rooms in the hotel and experience a different feeling, hotel will better maintain the new facilities, good service, to maintain the best performance-price ratio, Shantou Overseas Chinese hotel welcomes new and old friends to visit.

Response from Property: Dear guests and friends, thank you very much for your praise. The hotel has notified the engineering department to deal with the hot water problem. Thank you for your reminder and understanding.酒店衷心感谢朋友们的入住分享和建议，会继续提升专业技能做最好的酒店服务，维护好酒店的环境，不断更新设施设备，做好客房卫生，全面提升酒店的各项条件和服务，为住店宾客们服务！感谢大家的理解和支持，欢迎大家到汕头来旅游，入住汕头华侨大厦酒店。

Response from Property: Dear friend, thank you for your review. We look forward to receiving your five-star review next time. Dear friend, it is a great honor for the hotel's facilities, environment and service to receive your praise and encouragement. I am really excited to receive feedback on your comfortable and comfortable experience during your stay. The hotel's guest rooms are designed to be luxurious and environmentally friendly, and the space and visual experience are bright and comfortable. The bedding selection, tea sets, and disposable slippers in the guest rooms are all carefully selected by colleagues. The product is put into use again. Our colleagues in the hotel are a group of lovely locals. In addition to dedicating professionalism and sincerity to our positions and work, we also help each other and work together in unity. We hope to devote our love for Shantou and the hotel to serving friends from far away like you, so that everyone can feel the enthusiasm of Shantou people and the enthusiasm of the hotel people. I wish everyone a happy life and all the best!

Response from Property: Dear guests and friends, thank you for your praise and encouragement, and thank you for sharing. In the past year, I am very grateful for the support and choice of friends, and I am also very grateful for the cooperation, hard work and sincere companionship of colleagues. During the holidays, the hotel also invested in a better working state, sorted out and summarized the work, reviewed and rectified the problems reported by friends one by one, notified various departments, implemented them in various tasks, and reminded every employee. The hotel environment maintenance and planning, facility equipment update and commissioning, hygiene standard consolidation and improvement, hotel service standardization and improvement are the most important hotel work tasks. The hotel hopes that the high cost performance will not only become one of the reasons for friends to choose, but also that Shantou Overseas Chinese Building Hotel can become the first choice for friends to consider when they come to Shantou.

Response from Property: Dear guests and friends, thank you for your praise and encouragement, and thank you for sharing. In the past year, I am very grateful for the support and choice of friends, and I am also very grateful for the cooperation, hard work and sincere companionship of colleagues. During the holidays, the hotel also invested in a better working state, sorted out and summarized the work, reviewed and rectified the problems reported by friends one by one, notified various departments, implemented them in various tasks, and reminded every employee. The hotel environment maintenance and planning, facility equipment update and commissioning, hygiene standard consolidation and improvement, hotel service standardization and improvement are the most important hotel work tasks. The hotel hopes that the high cost performance will not only become one of the reasons for friends to choose, but also that Shantou Overseas Chinese Building Hotel can become the first choice for friends to consider when they come to Shantou.