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Borman Hotel (Shaoguan Bainian East Street Fengcai Building) Guest Reviews
4.5/5
Good
519 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(519)
Positive reviews(506)
Reviews with photos/video(49)
Friendly front desk staff(65)
Near shopping area(39)
Convenient parking(37)
Convenient for shopping(34)
Easy to get around(25)
Delicious breakfast(13)
Perfect for business trips(3)
Negative reviews(13)
Ooiks
Cozy Queen Room
Checked in Dec 2023
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
I am a foreign traveller from Singapore. On my day of arrival on 29 December, i was greeted friendly by the front desk named Mr 小戴. He gave me a free room upgrade and answered to all my queries patiently and politely. On the second night, i seeked some help from the front desk Miss 小胡 and she too was really friendly and courteous. Thumbs up to those two people.
The room was clean, and all amenities were functioning properly except that the shower drain may be a bit clog and water may flow out when turning on full tap for shower.
The location is very close to Shaoguan railway station, just 15 minutes walk over the bridge. There are also many eateries nearby with a shopping mall just opposite of the main road.
The breakfast was sumptuous with decent amount of chinese choices in buffet style. Some oranges are available and soy drink and tea for drink.
I will definitely consider coming to this hotel again if i visit Shaoguan in the future.
6/7
Response from Property: Thank you for choosing Borrman Hotel and for taking the time to tell us about your experience. We are very pleased to hear that you liked our location and front desk.Thank you again for choosing Borrman and your valuable feedback on the room problem,we will make improvements.Looking forward to your next stay.Wish you a happy life!
Guest User
Superior 2-bed Room
Checked in Mar 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
OK。。。
Response from Property: Your praise makes all our efforts worth it~ Because we care, we work hard, and because we dream, we persist. I hope you will enjoy it day by day and look forward to your next visit!
Guest User
Superior 2-bed Room
Checked in Mar 2024
Family
11 Reviews
4.7/5
Amazing
Posted on Mar 31, 2024
This is my first time here after the renovation. There are still plenty of parking spaces. It’s my first time staying in a corner room. It’s like a suite. It’s great. The view is also good. But the toilet is a little closer to the bed. There’s a new laundry room and breakfast is included. Perfect! !
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Response from Property: Thank you for your recognition of Xiaoman. It is our aim to serve every guest well. We look forward to meeting you next time~
Guest User
Superior Queen Room
Checked in Mar 2024
Couples
54 Reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
The guest room that was upgraded for free is an intelligent Tmall Genie controlled room that controls curtains and lighting facilities.
The room is quite large, with complete and comfortable facilities.
It often rains in Guangxi. The weather forecast for tomorrow is not bad. If it doesn't rain tomorrow, go to Qingxiu Mountain to have a look.
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6/9
Response from Property: Hehe, thank you very much for your love and comments. Seeing your comments makes me feel happy. An affirmative look, a knowing smile, and a satisfactory compliment are the greatest encouragement to us. Satisfaction is just the starting point. Surprise and touching are our pursuit. A journey of a thousand miles begins with a single step. I look forward to meeting you again ~
Guest User
Executive Suite
Checked in Feb 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Feb 14, 2024
Opposite the hotel is Fengdu City, a little further ahead is Fengdu Pedestrian Street, and further along the pedestrian street is Centennial East Street. There is a parking lot downstairs of the hotel. The service attitude of Xiao Chen at the front desk is very good, and I will stay here again next time.
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Response from Property: Hehe, thank you very much for your love and comments. Seeing your comments makes me feel happy. An affirmative look, a knowing smile, and a satisfactory compliment are the greatest encouragement to us. Satisfaction is just the starting point. Surprise and touching are our pursuit. A journey of a thousand miles begins with a single step. I look forward to meeting you again ~
Guest User
Superior 2-bed Room
Checked in Dec 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
The hotel has a good location, convenient parking, and is close to Fengcai Building and Centenary East Street. The room is spacious, clean and tidy. The sink and bathroom are separated. It is very suitable for families and children. The price-performance ratio is very high.
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Response from Property: The flowers bloom all over the city, but the flowers still fall. In the passing years, you are the beautiful scenery in my life and the attachment that I will never let go of. I hope that as time goes by, we can provide you with better services and give you an unforgettable eternity that never grows old. We won't break up.
Guest User
Cozy Queen Room
Checked in Nov 2023
Couples
5 Reviews
4.0/5
Very Good
Posted on Nov 23, 2023
The room is spacious and comfortable, cost-effective, convenient for transportation, and delicious breakfast. I will stay here again next time
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Response from Property: Flowers bloom and fall. You are the beautiful scenery in my life and the attachment I cannot let go of. I hope that we can provide you with better services and give you an unforgettable forever. Time will not grow old. We will stay together.
กวากวากวา
Smart Voice Control Twin Room
Checked in Nov 2023
Family
3 Reviews
4.5/5
Great
Posted on Nov 5, 2023
The hotel is good, beautiful, has spare blankets to use, but is very dirty, the floor has hair, but the front desk staff are good, quick, polite, and cute.
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Response from Property: Hee hee, thank you very much for your love and comments. Xiaoman feels very happy when I see your comments. A affirmative look, a knowing smile, and a satisfactory praise are all our greatest encouragement. Satisfaction is only the starting point. Surprise and touching are our pursuit. A journey of a thousand miles begins with a single step. We look forward to meeting you again ~
Haitangyijiu1108
Smart Voice Control Twin Room
Checked in May 2024
Family
6 Reviews
4.7/5
Amazing
Posted on May 11, 2024
This time I stayed at the Borman Hotel. Overall, I was satisfied. The room was quite spacious, the washbasin and shower room in the bathroom were wide enough, the decoration was very new and clean, and the pillows were comfortable to sleep on. However, the curtains in the room were not fully sealed, and there was a gap in the middle that let light in. The light was very dazzling at around 6 o'clock every morning, and I couldn't sleep well. In addition, the front desk customer service was not enthusiastic enough, did not greet me actively, and did not smile much. The service felt a little worse. It was close to the pedestrian street and opposite was a large shopping mall. It was very convenient for eating and shopping. I will stay at the Borman Hotel when I go to Shaoguan in the future
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Response from Property: Meeting each other brings us beautiful memories. Thank you for your support and recognition of Xiaoman. Life is like a cup of fragrant tea, bitter at first and sweet later. Getting to know you, we gradually become familiar with each other from strangers. Xiaoman is here to continue writing the fate with you. Xiaoman will continue to work hard to do better. May you have a happy mood every day! Looking forward to your stay again and wishing you a happy life.
Guest User
Superior Queen Room
Checked in Feb 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
Very satisfied. Although it is in a busy city, the windows in the room are double-layered and soundproof. There are no messy cards or the like. The front desk lady who met me was very professional, gentle and considerate.
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Response from Property: We are very happy to make you stay comfortable and happy. Of course, we will not be proud and will continue to work hard. Because our goal is far more than this. We are always friendly despite the distance. Can you come more often? When you experience it more times, you will find that we will bring you more satisfaction and surprises. Please come often.
Guest User
Superior 2-bed Room
Checked in Aug 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 11, 2023
Absolutely affordable and central location, very convenient!
There is a teahouse on the second floor, where you can have a lot of delicious food for breakfast.
It’s troublesome to park in the yard downstairs🅿️, this is good
Next to it is a bustling shopping mall
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Smart Voice Control Twin Room
Checked in Jan 2024
Family
34 Reviews
3.0/5
Posted on Jan 30, 2024
The front desk needs further training to book a room with breakfast, but if you don't ask, you will never take the initiative to mention breakfast. You won't give a breakfast ticket until the guest asks and asks the guest to show the order. Very uncomfortable.
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Response from Property: Dear guests: Hello! We regret that we were not able to give you a perfect check-in experience. We will seriously rectify the problems you reported. We will work hard to improve the service and professional capabilities of our front desk. We hope to give us a chance to bring you more next time. Great stay experience! I wish you all the best and everything goes well!
Anonymous User
Superior 2-bed Room
Checked in Jan 2024
Business travelers
160 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2024
Quiet and hygienic, rich breakfast. Close to offices, ideal for business trips
Quiet and hygienic, rich breakfast. Close to offices, ideal for business trips
Quiet and hygienic, rich breakfast. Close to offices, ideal for business trips
Original TextTranslated by Google
Response from Property: The flowers bloom all over the city, but the flowers still fall. In the passing years, you are the beautiful scenery in my life and the attachment that I will never let go of. I hope that as time goes by, we can provide you with better services and give you an unforgettable eternity that never grows old. We won't break up.
Guest User
Superior 2-bed Room
Checked in Jul 2023
Family
17 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2023
Very good. The lady at the front desk upgraded me to an executive suite for free and gave me three breakfasts. The tea restaurant on the second floor was great.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Lin-Feng
Superior Queen Room
Checked in Dec 2023
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Dec 2, 2023
Good, a little old
Original TextTranslated by Google
Response from Property: Xiaoman is very happy to see your comments. It is an honor that our service has been recognized by you. We always serve our guests with enthusiasm and sincerity. We look forward to your frequent visits and waiting for you to come home.