I booked a 3-day, 2-night stay at Shaoxing Hotel through Trip.com. Taking advantage of the good weather, I brought my elderly parents out for a change of scenery. My mother, due to a long-term illness, is wheelchair-bound. The moment we arrived at the entrance of Shaoxing Hotel, we were met with the meticulous care and attention of Mr. Lu Xinsong from the hotel. He first pushed my mother to the front desk, helped us arrange two adjacent rooms so I could look after my parents, and then suggested we stay in Building 6, which is close to the breakfast restaurant, so we wouldn't have to walk too far for meals each morning. While I was checking in, he also pushed my mother and father to the lounge area in the lobby to rest and wait. What touched me even more was that after I finished checking in, he helped us push my mother and simultaneously introduced us to the beautiful hotel grounds, staying with us until we were settled in our room with our luggage. Thank you so much, Mr. Lu. You are the face of Shaoxing Hotel and, to us guests, a relative we felt an instant connection with!
Shaoxing Hotel is a five-star scenic hotel designed with traditional Jiangnan garden architecture. It truly lives up to the saying 'every step reveals a new view,' making you feel like you're strolling through a painting. During our two-day stay, my family not only enjoyed the beautiful scenery and delicious food but also received a warm welcome from the hotel staff. I'd especially like to mention Ms. Feng from housekeeping; she was always responsive and provided excellent service. Thank you too!
Life is a journey, and I'm incredibly grateful to have met such wonderful people. This was our first time in Shaoxing, but because of good people like Mr. Lu and Ms. Feng, who felt more like family than strangers, I believe I will definitely return to Shaoxing! And many times! Because there is love and warmth here! Thank you all again! 🙏🙏🙏
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