Guest User
February 19, 2024
I booked a twin room. I thought the room was very nice and clean. It was not too big or too small. The view outside the window was of ice floes. You can call the hotel directly and pick them up at the bus station. Although the hotel staff are not very good at speaking English, it does not affect their service level. Every employee is very polite and enthusiastic. There was an older employee in charge of reception at the door. On the day of the heavy snowfall, he started sweeping the snow early in the morning and swept it with a broom for several hours. Although there was also a snowplow, he had to be responsible for the snowplow while plowing the snow. It does not affect other cars picking up and dropping off guests, which is really admirable. The hotel's buffet is one of the best in the area. When we stayed at hot spring hotels in Japan before, we all had set meals, and it was embarrassing if my family didn't like to eat sashimi. However, the dinner at the Kiki Hotel is a buffet with both Japanese and Western styles. We I stayed for two nights and didn't feel repetitive at all. I ate to the fullest every day.
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