Wuxinghaoshimin1986
After much deliberation, I chose this hotel primarily for its snorkeling spot. Unfortunately, the snorkeling didn't quite live up to expectations, with severe coral bleaching, scarce fish, and murky water.
The hotel grounds are expansive, with various room types designed differently; those closer to the sea are generally newer. I stayed in a pool room, and the mini-bar had a good selection of soft drinks, plus three large bottles of mineral water. However, the tiled floors were extremely slippery because our shoes would track in water, and the hotel doesn't provide slippers. Consequently, every day after returning from the beach, the room floor would be covered in sand and water, making it quite dirty!
Our room key cards frequently failed to work, requiring daily trips to the front desk for reactivation. The front desk staff, however, seemed completely indifferent, offering no apologies for this outdated and un-updated door access system.
Breakfast was identical every single day! All beverages had to be ordered through a server, which would be a significant disadvantage for non-English speakers. Lunch and dinner were generally average but filling. The Indian restaurant we reserved, located by the sea, had acceptable flavors, but you'd need to translate the menu yourself. Regarding the BBQ, I absolutely wouldn't recommend it. It was simply a platter of grilled beef and chicken, accompanied by some flatbread, and that was it!
Overall service was decent. While the staff weren't particularly proactive or enthusiastic, they weren't neglectful or rude either.
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