Naama Bay Promenade Beach Resort

There is a mountain side and a beach side. So only good views at the Beach side of the resort. Mountain side you have to cross the road. Hotel location is ok, but the flooring and room interiors are pretty old (but everything is functional and working so ok)

First I would like to say that I have stayed in this hotel 4 times previously and we love being there. This holiday was not the same. Upon arrival I was shown to my room that I paid extra for as it was a ground floor pool view. The room smelt of paint as it was just decorated recently. I explained I could not sleep in there with a baby with such a strong smell of paint. I was then given the option to be down graded to another room and after complaining to 3 managers I was upgraded to another room. Also we were not informed the hotel was under construction and was very noisy. The pool is right by the workers so you can hear drilling through out the day. I feel mislead as I was not informed of the work. I am disappointed in this trip and I won’t be staying there again due to the lack of professionalism by the management,

We booked this hotel on its 5* rating, to be honest it’s not 5*, we have stayed in many 5* hotels in many countries, this hotel needs updating, the staff from reception to restaurant doesn’t know how to welcome guests, like they don’t care, just come and go… food standards are of 3* , no fresh juice, daily 90% same stuff, swimming pool is nice, beach is clean but of3/4 *rooms are reasonable and good size, bathroom needs updating. Generally may be reasonable value for money but definitely not 5* . Sorry but website pics are deceptive…

The hotel was overall good for the price. The room was clean but a bit small. Location is great and staff were friendly, though service could be faster. Breakfast was okay but could be improved. Overall, a decent stay.

Nice hotel but I prefer next time to book on the sea side