Reviews of Race Brook Lodge

If by eclectic and rustic you like dilapidated and dirty, this is your place. The text said to see ourselves to our cottage and the key was inside. However most of the cottages/rooms weren’t numbered. There were no signs… we had no reception to call. After roaming around we found a man and asked if he knew where 22 was. He lead us one way, then another, before remembering 22 was back the first direction. We got to an unmarked cabin and went in. A key labeled 22 was on the table. The room smelled musty. The room was not like the pictures. The furniture was very old, threadbare, saggy. There were cobwebs. Maybe they cleaned after the last people left but not since? I’m not sure. There was a small door that wouldn’t shut all the way but had a single nail in the top holding shut. From the outside it seemed like this lead to a fenced in area that we couldn’t see in. It was creepy.

Really odd place. I enjoy rustic cabins and natural settings. However this was run-down, and the unidentified junk lying around was perplexing- like bohemian junkyard. It looked very sad. The buildings don't appear to be kept up. The brook was dry so there is no babbling brook. It was too expensive for what you get. The bed was hard as a rock-very uncomfortable- and the pillows were like lumber. I wish that I had put an air mattress in the car. The furnishings, if you care about that sort of thing, was like stuff that you find at the curb in most towns. Stained, mis-matched crappy looking stuff- I think that's what they meant by eclectic. Other reviewers mention the warm reception, the buffet breakfast etc. There was no reception. There is no check-in desk whatsoever. Everything is done by text message and I wouldn't know who works there and who doesn't. No one identified themselves. The breakfast is an extra $15 and not ready on time. Coffee was cold. Good muffins. No amenities that most hotels have like hair dryers, refrigerators, TV's and all that. No air or hair conditioner either. I have stayed in many places for much less money that offered breakfast and actually seemed to want you to enjoy yourself. They seem to think that they are doing you a favor by letting you stay there. No room service- but you can pay $50 to have the room cleaned! Huh? And the "complimentary" small breakfast of not- ready- on- time (cold) coffee, tea, toast, muffins- you have a choice of toast- a half slice- or half a muffin. Beyond that, one per person, it is $2 each for the other half of a piece of toast or the other half of your muffin. That's their hospitality? There are better breakfasts and softer mattresses and comfy pillows elsewhere for a lot less than $180. I think they need a manager to fix operations

This was our second time staying at Racebrook lodge. Both times we came for music performances. Last summer we stayed in the main lodge; this time, in one of the cottages. The place has such magical, rustic charm. We enjoyed talking to the lovely owners in the tavern after the show.

We attended a wedding on Aug 24 and I highly recommend that no one ever patronizes this awful venue. The cocktail hour was nonexistent. You had to wait on line for a drink for over 30 minutes from the one bartender. They put out less than 50 dumplings for 160 people, and a small charcuterie board that couldn't feed 30 people and was not replaced. We had to wait 2 and half hours to be served dinner at 8:30 pm. Maybe there were 3 servers for the entire wedding bringing out one bowl at a time. There were 13 people at my table and certainly not enough food to feed us. They ran out of the eggplant dish that was on the menu for vegetarians . A couple on the table had nothing to eat so they went to other tables to ask if they had any leftovers. They had some nerve accepting a party for 160 people when they couldn't feed 50 properly. Saying they were under staffed is an understatement. The manager of the kitchen didn't order enough food. We all went home hungry.

My husband and I attended a wedding at the Racebrook Lodge on August 24, 2024 and were appalled at the obvious lack of preparation, coordination and management of the lodges wedding staff. Guests were forced to stand for over an hour after the ceremony ended, while chairs were moved to the dining tables . Additionally, the fact that they supplied one bartender for 160 people caused a tremendous crowd to gather by the one bar for an excessively long period of time. The final indignation was when the facilities kitchen literally ran out of food, before all the guests were fed. This necessitated that guests went from table to table on their own seeking something to eat. One guest had a piece of chicken and had to cut it into slices to give other guests that hadn’t gotten their meal I would strongly discourage anyone from thinking of booking their special day at this venue.

Do not book a wedding a Racebrook lodge. This place is not prepared for catering to a large group of people. Most importantly, they did not serve enough food and they ran out of liquor. Chairs were not set up at the dining tables, not enough bartending staff and food service was incredibly slow. We were served food more than an hour and a half after the schedule. When the food arrived there wasn't enough for the table. Many people were hungry!

Great welcome on a cold night, personable and personal, room was anything but a standard room, authentic lodge-y, cozy, charming, the Tavern was welcoming, food five star, again the staff is just super friendly and accommodating.i admired everything they have to offer, which is a lot, sauna, hiking, etc. But couldn't take advantage, but the patio fire and fireplace in the tavern were welcome!

Just a run down camp ground. Rooms are an eclectic collection of Salvation Army left overs. Bed is old and creaky. Windows had a piece of material thumb tacked over it. Shower came equipped with spider and spiderweb. Brook is beautiful and mountain trail is magnificent - but the room is just awful.

Cottage style rooms. Beautiful property. Hike to waterfall. Pool and restaurant. Highlights include the food and kitchen staff. The Barn proved to be a great space for workshops we were running. Fire pits available for s’mores.

By far, the worst lodging experience we have ever had. I am baffled by the good reviews posted here. “Quaint & rustic” should not equal filthy and neglected. Room was dirty, toilet runs, sink doesn’t drain…All around horrific stay.

Too expensive to what it is-- run down. Gardener with weedwack when should have been quiet time. Sorry to be so pointed but way over priced for such a shoddy place. Kick it up a knock and go to the Red Lion in Stockbridge. Yes more money but well with it.

Great venue for gathering our extended family. The 7 rooms with 10 beds accomodated our 3 generations. Lots of places indoor & out to gather, several fireplaces. Staff cheerful, helpful and accomodating. Trail to Race Brook Falls. Our own dining room, great food and service.

we had a lovely weekend at Race Brook Lodge. the property is beautiful and so well taken care of by their amazing staff. we loved getting to know Rosalba and Letitia. They were so welcoming! the food was delicious and the music and vibe were so relaxing and inclusive. we will be back!

We loved the stylish room, the pool, the trails that start right on the property, the muffins in the morning, the playroom, the delicious dinners, and the proximity to Great Barrington. Exactly what our family needed for our mini summer break.