Bay Area ICC International Hotel

I'm utterly speechless. I lost a gold pendant in my room, and when I reported it the same day, they denied finding it. My bracelet had broken in the room, and I even draped it over a chair back and took a photo with a friend, joking about how lucky I was it broke indoors. But I didn't notice that only one of the two pendants remained. Now the hotel is denying it, saying they can't find it. I still have the photo on my phone from when the bracelet broke in the hotel! It's absolutely infuriating! This photo is proof; the lost pendant was pointed with a loop, so it wouldn't have rolled away!

I was in Shenzhen from May 13th to 15th for the 'Battery Exhibition' at the Shenzhen International Convention and Exhibition Center. I tried to book a hotel nearby... Since the notice came so late, many good hotels were already fully booked when I tried to make a last-minute reservation. As a platinum member, I used a coupon and booked it for 500 RMB+. It's about a 10-minute drive from the International Convention and Exhibition Center. The hotel is spread across several buildings, which felt a bit confusing. The front desk staff's service attitude was just okay. P.S. They even gave me the wrong floor for the restaurant; I had to figure it out myself from the signs in the elevator lobby. During check-in, they also seemed a bit distracted...? Ummm, it's hard to describe, but it didn't feel very welcoming. P.S. Because I had to switch hotels last minute, I was going to have different room types for the two days. They offered to let me stay in the first day's room type for both days, which I said was fine. That was a convenient gesture. However, the good times didn't last long. After dropping off my things, I headed to the exhibition. That evening, when I went to lock the door, I found that the external lock was broken. There was a strand of hair on the soap by the sink. The toilet bowl itself was clean, but there seemed to be some yellow urine stains on the lower part. Sigh... It was late at night, and I was too lazy to complain or switch rooms, so I just rinsed it myself. P.S. The hotel did a basic cleaning the next day, but the hair on the soap wrapper was still there. The disposable toiletries and mineral water were replaced with new ones. Hot water and air conditioning were fine. The soundproofing was a bit poor. I called the front desk to confirm if my room extension was all set. The main desk said that the front desk had suggested it, so it should be fine. I said I wanted to confirm to avoid having to come back from the exhibition tomorrow if the room wasn't extended successfully. Reluctantly, after I provided the guest's name, they said it should be okay. P.S. I don't know if they couldn't see the room number or what, but their perfunctory attitude was a bit much. Breakfast: -- The variety wasn't extensive. The noodles had a strange taste. The rice noodles I had on the second day were better. -- The service staff in the breakfast area were quite friendly. Regarding the free shuttle bus to the National Exhibition Center: -- It was advertised as running every 20 minutes. -- In reality, it seemed to only run in the mornings. There were almost no buses in the afternoon. They said they only leave when full, so I didn't see any sign of a bus. I did manage to catch one the next morning. The attitudes of the other bus drivers were generally indifferent. Many people were asking about other drop-off points, but they mostly didn't respond. Overall, my stay was not good. I do not recommend it.

Stayed here during a trade show, and it was chaotic everywhere. The hotel management clearly couldn't keep up; it took 30 minutes to check in. The hotel facilities were also very basic, definitely not worth the price. The breakfast area was a temporary setup, crowded, and all the food was terrible. Although the hotel seems to be just across from the exhibition hall, you actually have to walk a big detour. It would have been more convenient to stay at a hotel near a subway station and take the metro. Avoid this place. I won't be back.

The environment here is fantastic, and it's super close to the exhibition center. The facilities are top-notch, and the service is great too. If you're coming for an exhibition, I highly recommend staying here – the quality for the price is just right.

Terrible review! Absolutely awful! Do NOT book the executive suite; it's a complete scam! I booked an executive suite, and checking in was a total mess! I got to the door, and my key card wouldn't open it. So I called a staff member, and it turned out the door with the room number on it couldn't be opened, but another door *without* a room number could! Why? Because this hotel's 'executive suites' are actually two rooms combined. You can see from the pictures yourself—they just took two standard rooms, replaced the bed in one with a sofa, and called it an executive suite?! I honestly think it's a scam. I've stayed in so many hotels, and never! NEVER! have I seen a room like this have the nerve to call itself a suite! And the amenities? During an exhibition, it costs 800 a night, and they can't even provide a hairdryer or decent toiletries! It's worse than a Hanting, let alone a Ji Hotel! It's a total rip-off! Trash! Also, for an executive suite, there isn't even a fridge. I don't understand how they can have the audacity to call themselves an executive suite. During the exhibition, breakfast was served on the fifth floor of building 3, which is basically just regular rooms converted into dining areas. There's no proper restaurant at all! Everyone, stay away!

Convenient and quick, especially with its proximity to the exhibition center! The bus service to and from the hotel is super handy, and the surrounding amenities are decent. Facilities: The facilities are acceptable. Hygiene: Clean. Environment: Quiet with good greenery. Service: The staff and their attitude were excellent!

The room was excellent – very clean and spacious, with all the amenities you could need. The staff were super friendly and helpful, and the price was very reasonable. Plus, you get a great view of planes taking off and landing, which is a bonus for aviation enthusiasts!