Reviews of Qianhai Service Apartment

Name: Qianhai Service Apartment
Address: 1st-29th Floors, Comprehensive Building, No. 3 Jinrong Street, Qianhai Shenzhen-Hong Kong Cooperation Zone, Nanshan District, Shenzhen, Guangdong, China, 1st-29th Floors, Comprehensive Building, No. 3 Jinrong Street, Qianhai Shenzhen-Hong Kong Cooperation Zone, Mainland, China
Rating: 9.4

Qianhai Service Apartment

1st-29th Floors, Comprehensive Building, No. 3 Jinrong Street, Qianhai Shenzhen-Hong Kong Cooperation Zone, Nanshan District, Shenzhen, Guangdong, ChinaSee Hotel Details

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Guest Reviews

9.4/10

Outstanding

3080 Reviews

Verified reviews

Location9.5

Amenities9.3

Service9.5

Cleanliness9.5

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All reviews(3080)

Positive reviews(3058)

Reviews with photos/video(721)

Friendly front desk staff(409)

Easy to get around(318)

Convenient for shopping(244)

Perfect for business trips(99)

Loved the view(67)

Awesome gym(66)

Stayed multiple times(40)

Near mall(22)

Negative reviews(22)

Anonymous User

Deluxe Queen Room

Stay Date Feb 2026

Couple

6 Reviews

10/10

Outstanding

Posted on Mar 29, 2026

Xiao Ding at the front desk was incredibly warm and polite. The hotel is super convenient, just a few minutes walk from the subway station. The room had all the amenities, was clean and tidy, and I had a very comfortable stay.

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Response from Property: Dear Guest, Thank you so much for your support and recognition of Qianhai Serviced Apartments. Everything we do is to bring a unique stay experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for you to come back anytime.

Carol Cathy

Superior Queen Room

Stay Date Feb 2026

Couple

2 Reviews

10/10

Outstanding

Posted on Mar 21, 2026

Tintin and lee are so good, the service and location great,we are glad to stay here.

Response from Property: 尊敬的賓客，您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，讓客人享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，也非常感謝您提出的建議，我們會盡力做到更好，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！

Guest User

Superior Queen Room

Stay Date Jan 2026

Family

4 Reviews

10/10

Outstanding

Posted on Feb 24, 2026

This is the first time I've encountered a hotel where the room rate was cheaper during Chinese New Year than usual! The hotel facilities and overall experience were even better than described – it felt like I'd found a hidden gem. The location is fantastic. It's directly accessible by subway from the airport, and the hotel is only about 500 meters from Guiwan Metro Station. You can even see the Bay Glory Ferris Wheel from the subway exit. From my window, I had a view of Guiwan Park, which is just a 300-meter walk away, and Qianhai Stone Park is only about 1 kilometer. The room was spacious, and the amenities were new and very comfortable, giving it a premium hotel feel. They paid attention to all the little details, like disposable toilet seat covers and exfoliating mitts. The lobby offered complimentary tea and snacks daily, and for Chinese New Year, they even gave us a cute horse plushie – very thoughtful! Dining and shopping are incredibly convenient. There are large malls nearby like MixC World and One Avenue, as well as convenience stores, all of which were open during the New Year period.

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Response from Property: Dear Guest, Thank you so much for your stay and appreciation! We are delighted to have provided you with a wonderful time and a sense of belonging. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to ensuring that every guest feels at home. We eagerly look forward to your next visit! Welcome back! Wishing you a happy life!

EagleAoi

Deluxe Queen Room

Stay Date Jan 2026

Family

22 Reviews

10/10

Outstanding

Posted on Mar 14, 2026

This is a hotel apartment, and we booked a room with a bathtub, which was quite large – perfect for the kids to splash around in. I forgot to take pictures of the room, but overall, it was very new and on a high floor with a great view. Taxis are super convenient here; it's not far from popular spots like Happy Harbor and Nantou Ancient City, and the hotel itself is also very close to MixC, so there are plenty of dining options. Oh, and you do have to go downstairs to pick up your food deliveries (the building is too tall for robots to manage), but there are a lot of delivery choices available. If you're taking the subway, it's a bit of a walk, which is pretty common in Shenzhen – they say it's not far from the subway, but it can still be tiring. Overall, it's really good, with excellent value for money!

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Response from Property: Dear Guest, Thank you for staying at our apartment and sharing your experience. We are delighted that you appreciated every aspect of our apartment. Your detailed descriptions conveyed the happiness you experienced during your stay, which is exactly what we strive for. This will continue to motivate us to work harder and improve. We look forward to serving you again!

Guest User

Superior Garden View Twin Bed Room

Stay Date Jan 2026

Family

4 Reviews

10/10

Outstanding

Posted on Feb 19, 2026

The room was new, and the bed was spacious. Everything was good, except the bathroom was a bit small.

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Response from Property: Dear Guest: Hello! Thank you for your 5-star review! Every city has its reasons to be memorable, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope the apartment will be the most cherished and unique one in your memories! Please visit the apartment often. Best wishes!

BUTLEE0303

Superior Queen Room

Stay Date Jan 2026

Business traveler

12 Reviews

9.5/10

Amazing

Posted on Feb 9, 2026

The hotel facilities are decent for the price. It's not far from the airport, about a 20-minute drive. There are also plenty of takeaway options nearby.

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Guest User

Superior 2-bed Room

Stay Date Mar 2026

Couple

8 Reviews

10/10

Outstanding

Posted on Apr 5, 2026

Very good room, Susie the staff is so nice and helpful

Response from Property: 尊敬的賓客，您好！非常感謝您對前海服務公寓的支持和各方面的認可，我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着您隨時回來。

Qinaidelou

Leisure Enjoyment Family Suite

Stay Date Dec 2025

Family

11 Reviews

9.2/10

Great

Posted on Apr 2, 2026

The room was very spacious, perfect for families, and having a self-service laundry room was really convenient. Overall, I was quite satisfied.

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Response from Property: 尊敬的賓客：您好！非常感謝您對前海服務公寓的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是我們還有做的不到位的地方，希望客官您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

rldai

Superior Garden View King Bed Room

Stay Date Dec 2025

Solo traveler

1 Reviews

10/10

Outstanding

Posted on Jan 9, 2026

The service was very attentive, and the room was comfortable! Susie, a staff member, had a great attitude.

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Response from Property: Dear Guest, Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique stay experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for you to come back anytime.

Guest User

Leisure Enjoyment Family Suite

Stay Date Nov 2025

Family

5 Reviews

10/10

Outstanding

Posted on Dec 30, 2025

Dora at the front desk provided exceptional service; she was incredibly warm and welcoming. I'll definitely be staying here again next time! Highly recommended!

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SusanS.

Superior Queen Room

Stay Date Nov 2025

Solo traveler

3 Reviews

10/10

Outstanding

Posted on Dec 21, 2025

This was my first time staying in an apartment like this, and I was absolutely amazed. I chose this place last minute for convenience, and the gentleman at the front desk during check-in was incredibly warm, polite, and provided excellent service – truly fantastic 👍. The room's cleanliness was surprisingly spotless and tidy (and I'm a germaphobe, so I inspected every single item up close!). It was also equipped with all the toiletries and amenities a guest could need, and the smart room features were great. This isn't just a regular apartment; it's truly a high-standard hotel. I'll definitely be back! (A small suggestion: I recommend that the staff working in the lobby learn more about the surrounding area so they can better assist guests. Avoid saying "I don't know" to everything. If you genuinely don't know, you could say to the guest, "I apologize, I'm not very familiar with the area yet, please give me a moment, and I'll have my colleague come over to help you." Then, you could ask a colleague at the front desk for assistance, rather than just saying "I don't know" without a smile. Training needs to be enhanced.)

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Response from Property: Dear Guest, We are deeply touched and encouraged by your thoughtful review! We are especially grateful for your last-minute choice of our apartment and for your high praise – the warm service from the front desk staff, the impeccable cleanliness that satisfied even our fastidious friends, the comprehensive toiletries and smart features – all contributed to a truly exceptional "high-standard hotel" experience, which is the affirmation we cherish most 🌟. We sincerely apologize for any inconvenience your valuable suggestions may have caused and appreciate your honest feedback! Your shared communication tips were particularly useful, and we have immediately organized training for all staff. This will not only enhance our employees' familiarity with the surrounding environment but also standardize our service response procedures, ensuring that every colleague can serve guests with enthusiasm and professionalism. Your recognition and suggestions are our greatest motivation for improvement. We have silently noted your positive feedback and are ready to welcome you back, making your next stay even more perfect! We wish you a pleasant life and all the best!