Hillman Hotel Shenzhen Guangming Phoenix

Hillman Hotel Shenzhen Guangming Phoenix Reviews

Hillman Hotel Shenzhen Guangming Phoenix

Building 15, Dawei Shahe Industrial Zone, Xinzhuang Community, Matian Street, Guangdong/Shenzhen/Guangming District, China, Guangming District, Shenzhen, Guangdong, ChinaView Hotel Details
Hillman Hotel Shenzhen Guangming Phoenix
Hillman Hotel Shenzhen Guangming PhoenixHillman Hotel Shenzhen Guangming PhoenixHillman Hotel Shenzhen Guangming Phoenix
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Hillman Hotel Shenzhen Guangming Phoenix Guest Reviews

4.6/5
Very Good
752 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(752)
Positive reviews(734)
Reviews with photos/video(119)
Classy environment(79)
Friendly front desk staff(37)
Perfect for business trips(18)
Well decorated(17)
Convenient parking(14)
Stayed multiple times(11)
Nice bathtub(7)
Excellent afternoon tea(5)
Negative reviews(18)
Guest User
Featured Room - Double Occupancy (Double bed) (Bathtub)
Checked in Dec 2024
Travel with friends
149 Reviews
4.2/5
Very Good
Posted on Jan 20, 2025
The bathtub was amazing, however the design of the washroom is weird and the resolution of the projector is horrible.
Response from Property: 非常感謝您選擇我們,也許這就是緣分,讓您和我們有了一場美麗的邂逅。針對您提到的問題,我們一定會積極的提升我們軟件服務和硬件設備。為我們的下次相遇做好充分的準備。
Guest User
Boutique Tatami Room
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel environment is very good, parking is free at the door, and it is very convenient to take a taxi. There is a snack street nearby, which is very convenient. There is a milk tea shop and convenience store at the door of the hotel. As a foodie, I really like it.
Original TextTranslated by Google
6/7
Response from Property: Dear distinguished guest, your good comments are very important to the hotel. It is an affirmation of our service and a silent support for the hotel. It not only gives us greater motivation, but also inspires our potential to pursue higher standards. Hillman Hotel will continue to serve every guest attentively as always, and look forward to meeting you again!
Guest User
Boutique Tatami Room
Checked in Sep 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel is in a very advantageous location, with free and convenient parking. The surrounding environment is a natural riverside green landscape. There are many delicious foods at the door, many open-air pubs, and the decorations are very atmospheric. There are also several chess and billiard rooms around. Staying in such a warm hotel with such a good surrounding environment is really a happy and enjoyable holiday trip
Original TextTranslated by Google
6/8
Response from Property: Dear distinguished guest, your good comments are very important to the hotel. It is an affirmation of our service and a silent support for the hotel. It not only gives us greater motivation, but also inspires our potential to pursue higher standards. Hillman Hotel will continue to serve every guest attentively as always, and look forward to meeting you again!
Fanxing00
Tatami Room
Checked in Sep 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is in a very advantageous location. There are plenty of parking spaces at the door, and parking is very convenient. It is also very convenient to take a taxi. There is a milk tea shop and a supermarket next door. I love it. The environment is a natural green landscape around the river. It is also very close to Yangtai Mountain. There are many delicious foods at the door, many open-air pubs, and the decorations are very atmospheric. There are also several chess and billiard rooms around. It is a happy experience to stay in such a warm hotel with such a good surrounding environment.
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6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Tatami Room
Checked in Aug 2024
Business travelers
33 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
Compared with the same price in downtown Shenzhen, it is very good. The drinks in the refrigerator are also free. There is a street for eating next to the river.
Original TextTranslated by Google
Response from Property: Thank you for staying and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for progress. I look forward to your visit again and wish you a happy life!
Guest User
Tatami Room
Checked in Jun 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
Good privacy, clean and comfortable, fully equipped, bright when you come in, the lights give people a warm feeling, there are many shops around, very close to the business district, very convenient
Original TextTranslated by Google
Response from Property: Dear distinguished guest, your good comments are very important to the hotel. It is an affirmation of our service and a silent support for the hotel. It not only gives us greater motivation, but also inspires our potential to pursue higher standards. Hillman Hotel will continue to serve every guest attentively as always, and look forward to meeting you again!
ㅤyanan
Guestroom (Double bed)
Checked in Jun 2024
Travel with friends
26 Reviews
5.0/5
Outstanding
Posted on Jul 9, 2024
The environment is comfortable, the service attitude is good, the location is convenient, the room is clean and tidy, the decoration is luxurious, the room price is moderate, the cost performance is high, it is worth recommending. . . . .
Original TextTranslated by Google
Response from Property: Thank you for staying and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for progress. I look forward to your visit again and wish you a happy life!
Guest User
Boutique Tatami Room
Checked in Apr 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 31, 2024
The hotel staff is very considerate. The environment is also good. It is close to the subway station. It is very convenient to travel. The room is very high-end. I like the experience very much. I like the decoration style of the hotel. Parking is very convenient. You can park at the door of the hotel. It is worth recommending
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for choosing our hotel and giving such a good review! We sincerely hope that every guest will feel at home. Your support and recognition means a lot to us, and we will continue to work hard to provide high-quality services. We sincerely invite you to come again, we will serve you wholeheartedly, and hope that you will stay in our hotel often!
Xuanxuanxuanxuanxuanmei
Tatami Room
Checked in Apr 2024
Travel with friends
22 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
Very good, I stayed here for the subject three exam. It is very close to the examination room. It takes more than 10 minutes to get there by taxi. There are many restaurants around. It is also close to Wanda. It is recommended to stay here
Original TextTranslated by Google
Response from Property: Dear distinguished guest, your good comments are very important to the hotel. It is an affirmation of our service and a silent support for the hotel. It not only gives us greater motivation, but also inspires our potential to pursue higher standards. Hillman Hotel will continue to serve every guest attentively as always, and look forward to meeting you again!
peony20347
Tatami Room
Checked in Apr 2024
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on May 19, 2024
The room is clean and new. It has a smart device, the curtain lights can be turned on and off by calling, and there is a projection screen. There is enough hot water for bathing. The only drawback is that the water in the wash basin drains very slowly, causing water to seep out of the ground.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for choosing our hotel and giving such a good review! We sincerely hope that every guest will feel at home. Your support and recognition means a lot to us, and we will continue to work hard to provide high-quality services. We sincerely invite you to come again, we will serve you wholeheartedly, and hope that you will stay in our hotel often!
Guest User
Guestroom (Double bed)
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
The hotel is very conveniently located at the intersection. You can take food upstairs. It's good.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and giving such a good review! We sincerely hope that every guest will feel at home. Your support and recognition means a lot to us, and we will continue to work hard to provide high-quality services. We sincerely invite you to come again, we will serve you wholeheartedly, and hope that you will stay in our hotel often!
Guest User
Superior Queen Room
Checked in Jun 2024
Family
6 Reviews
1.3/5
Posted on Jul 12, 2024
The hygiene is ridiculously poor! Very poor! ! !
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen hygiene training for hotel employees to prevent this type of situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Zongyoufeirouyaohaizhen
Guestroom (Double bed)
Checked in Mar 2024
Business travelers
45 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
The room I booked for my colleague was very good, new, clean and so on. There were also many restaurants downstairs, which was very convenient. The price was also very affordable. I will definitely stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and giving such a good review! We sincerely hope that every guest will feel at home. Your support and recognition means a lot to us, and we will continue to work hard to provide high-quality services. We sincerely invite you to come again, we will serve you wholeheartedly, and hope that you will stay in our hotel often!
Tiantiankaixini
Smart Queen Room
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
The room is very beautiful. The sleep is very comfortable. The environment is also very good. Highly recommended. The price-performance ratio is very high
Original TextTranslated by Google
Response from Property: Dear distinguished guest, your good comments are very important to the hotel. It is an affirmation of our service and a silent support for the hotel. It not only gives us greater motivation, but also inspires our potential to pursue higher standards. Hillman Hotel will continue to serve every guest attentively as always, and look forward to meeting you again!
Guest User
Guestroom (Double bed)
Checked in Sep 2024
Solo travelers
7 Reviews
0.5/5
Posted on Oct 22, 2024
The night shift service attitude of the hotel is extremely poor, with no hotel skills or knowledge. Not to mention the water leakage in the shower room, which is a hardware problem, the service is a software problem. When I mentioned the need to change the room type, or even asked for a refund if I didn't stay, I was told that calling the police would be useless. Finally, I sought help from Ctrip customer service to finally solve the problem. The hotel pricing is there, I understand, but the front desk service is really scary, be careful when entering the pit.
Original TextTranslated by Google
Response from Property: 尊敬的先生您好!感謝您選擇本店,針對您提到的問題,我們第一時間給您處理換房,您攜帶同住人不配合酒店進行登記,入住後各種原因要求退款,實在不好意思,小主確實沒有權限處理退款哦,同時我們一定會積極的提升我們軟件服務和硬件設備,祝您生活愉快。