Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(628)
Positive reviews(607)
Reviews with photos/video(95)
Easy to get around(66)
Convenient location(55)
Close to metro(42)
Friendly front desk staff(33)
Average sound insulation(19)
Delicious breakfast(17)
Stayed multiple times(6)
Perfect for business trips(2)
Negative reviews(21)
AnyaAnya
Double Room
Stay Date Dec 2024
Business travelers
5 Reviews
10.0/10
Outstanding
Posted on Feb 3, 2025
Clean, staff friendly, convenient, comfortable
Next time i will book for sure
Highly recommend
6/7
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again
Chi Fun
Double Room
Stay Date Dec 2024
Solo travelers
3 Reviews
8.5/10
Very Good
Posted on Feb 4, 2025
Location is pretty good. Mtr station Caopu is around the corner. Shops and restaurants are on the other side of the corner.
Speed of wifi is not quick enough for streaming on a tablet unfortunately.
Response from Property: Dear guest: Hello! Thank you for your comments. Your support, encouragement and suggestions are the greatest motivation for us to move forward. The hotel will improve and optimize the network. Home Inn will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Home Inn looks forward to your visit again!
Guest User
Double Room
Stay Date Jan 2025
Solo travelers
6 Reviews
10.0/10
Outstanding
Posted on Mar 8, 2025
Worth of price, staff are friendly, hotel also close to Caopu subway station. Will come again
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Shenzhen Caopu Subway Station Branch looks forward to your visit! See you there!
NIXPLORER7
Double Room
Stay Date Oct 2024
Travel with friends
2 Reviews
8.0/10
Very Good
Posted on Feb 12, 2025
Hotel is located close to the metro station. breakfast is ok. The price is a bit high for compare with other hotel.
Response from Property: 尊敬的賓客:您好!謝謝閣下的點評,您的支持與鼓勵和建議,是我們前進的最大動力。如家酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。如家酒店期待您的再次光臨!
Andrew
Guestroom (2 beds)1
Stay Date Dec 2023
Travel with friends
16 Reviews
9.5/10
Amazing
Posted on Jan 20, 2024
Great location and very close to Caopu station. Lots of great food to eat.
Response from Property: Dear guest, the best journey is to meet a long-lost joy in a strange city. From your words, I can see your satisfaction and affirmation of us. Your satisfaction is the driving force for me to move forward! I will not be proud, but will keep moving forward with your praise>~<Keep going!
Guest User
Double Room
Stay Date Mar 2025
Business travelers
9 Reviews
10.0/10
Outstanding
Posted on Apr 27, 2025
nice and good stay
Response from Property: 尊敬的客人,能得到您“住宿體驗很棒”的評價,我們太開心啦!這是對我們最大的鼓勵!團隊成員精心打磨每一處細節、用心服務每一個環節,就是希望能讓您住得舒心。期待與您再次相遇,我們會繼續努力,給您帶來更棒的驚喜!
VAIBHAVKUMAR ASHOKBHAI
Double Room
Stay Date Dec 2024
Solo travelers
19 Reviews
10.0/10
Outstanding
Posted on Jan 11, 2025
Good for stay
Response from Property: 感謝您的肯定,我們會繼續保持優質服務,期待再次為您服務。
Haitaihaidai
Double Room
Stay Date Apr 2025
Business travelers
6 Reviews
10.0/10
Outstanding
Posted on May 11, 2025
The hotel is clean and hygienic, and the service attitude is good.
There is construction noise nearby, and the staff will inform you in advance. Close the doors and windows, and the noise is acceptable.
Show OriginalGoogle Translated
Guest User
Double Room
Stay Date Mar 2025
Travel with friends
8 Reviews
10.0/10
Outstanding
Posted on Apr 18, 2025
The room is very clean and sanitary, the transportation is convenient, the service attitude of the front desk lady is good, the facilities are advanced, the room is very quiet, and it is very convenient to order takeout. Good reviews! !
Show OriginalGoogle Translated
Response from Property: 謝謝親的光顧呦,我們會繼續努力,以滿血的狀態等待親的下次到來噠(*╹▽╹*)。
Guest User
Double Room
Stay Date Mar 2025
Travel with friends
14 Reviews
9.0/10
Great
Posted on Apr 10, 2025
The room is clean and tidy, but it is relatively small. There is construction next to it, but it is close to the subway. The overall cost performance is still very high. The front desk service is okay, not very enthusiastic
Show OriginalGoogle Translated
Response from Property: 親愛的客人,非常感謝您客觀且寶貴的評價!能得到您對房間整潔、位置便利及性價比的認可,我們倍感榮幸。關於房間空間較小,我們酒店房型多樣,下次您可提前告知需求,為您推薦更寬敞的房型。對於施工噪音給您帶來的困擾,我們深表歉意,已積極與施工方溝通協調時間,儘量減少影響。在服務方面,我們會加強員工培訓,提升前台熱情度,讓您下次入住能感受到如沐春風般的服務。期待您再次光臨,見證我們的改變,為您帶來更完美體驗!
Guest User
Business Double Room
Stay Date Mar 2025
Couples
11 Reviews
8.0/10
Very Good
Posted on Apr 6, 2025
Not recommended, not recommended! It's super noisy! The aunties downstairs danced square dance for two hours at night and before getting up in the morning. The music was super loud! It's near the subway station. The sound of the trains was very loud. It started at 6 or 7 in the morning after 12 o'clock in the evening. The key is that the windows are broken and can't be closed! ! It's super noisy! ! The hotel's delivery is also inconvenient. It's understandable that the deliveryman can't deliver. The phone said that the front desk arranged a robot to deliver. It didn't deliver for 20 or 30 minutes and didn't call to notify. You need to go down and get it yourself.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,對於給您帶來的極差入住體驗,我們深感愧疚與歉意。樓下廣場舞噪音問題,我們將立即與物業溝通協調,嘗試讓阿姨們調整跳舞時間和降低音量。地鐵噪音方面,原本應及時修復的壞窗户,因工作疏忽給您造成困擾,我們已安排維修人員加急處理,後續也會全面排查房間設施,避免類似情況再發生。關於外賣配送,我們會加強對前台和機器人配送流程的管理與培訓,若超時未送達,一定會及時與客人溝通。我們會以實際行動彌補此次失誤,希望能重新贏得您的信任 。
Guest User
Double Room
Stay Date Feb 2025
Couples
30 Reviews
10.0/10
Outstanding
Posted on Mar 20, 2025
The lady at the front desk was very nice. I was very satisfied with this trip. It was very close to Shuibei and there were robots delivering food.
Show OriginalGoogle Translated
Response from Property: Thank you for your patronage. We will continue to work hard and wait for your next visit in full health (*╹▽╹*).
Guest User
Double Room
Stay Date Feb 2025
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Mar 23, 2025
The hotel is clean and comfortable, close to the subway station and very convenient transportation
Show OriginalGoogle Translated
Response from Property: 親愛的客人,很高興獲得您的稱讚!優越的地理位置,靠近水貝珠寶區域與地鐵站,讓您的出差之行更加輕鬆。我們致力於為每一位客人提供優質服務,希望下次您入住時,還能給您帶來更多美好體驗,期待您的再次光臨!
Anonymous User
Double Room
Stay Date Feb 2025
Couples
280 Reviews
10.0/10
Outstanding
Posted on Mar 18, 2025
This Home Inn is located near the Caopu Subway Station on Shenzhen Metro Line 3. It only takes ten minutes to walk to the subway station. The room is clean and spacious. There is no wake-up service.
Show OriginalGoogle Translated
Response from Property: Thank you very much for your stay and detailed comments! It is a pity that this stay did not meet your expectations, but your criticism and suggestions are our motivation to move forward. I hope you will keep your confidence in us, and your sincere feedback can guide us to continuously optimize our services. Welcome to visit us next time!
Guest User
Double Room
Stay Date Feb 2025
Couples
4 Reviews
10.0/10
Outstanding
Posted on Mar 16, 2025
I live here with my partner. The environment and sanitation are good. The room lighting is very atmospheric. The hotel has good safety knowledge and complete fire protection facilities. You can go to Shuibei.
Show OriginalGoogle Translated
Response from Property: Thank you for your patronage. We will continue to work hard and wait for your next visit in full health (*╹▽╹*).