Reviews of Meiyi Hotel

Good location! Clean and comfortable room! Fast checkout!

very good

poor service and air conditioning. Not recommended.

GOODDDD

I don't know how to say this. The hygiene is getting worse and worse. The feedback problem is not solved. They changed the room but they said they didn't have it. They clearly had the same room type but they refused to change the bed sheets. Can't they clean the big shoe marks like bugs? There was no apology to the customer throughout the whole process. Shouldn't they apologize first when there is a problem? At least they should have an attitude.

Environment: The room is simple and elegant, the bedding is clean and comfortable, and the sleep is very good. Service: Good attitude and affinity. Facilities: The hotel facilities are very new, clean and hygienic, with a superior location and easy to find.

Don't stay here! ! ! ! Found cockroaches three times in the hotel! ! ! Found cockroaches in the afternoon when I checked in. I didn't want to cause trouble, so I asked to change rooms. I was told that there were no rooms to change to. They said they would bring insecticide to kill the insects for me. When I returned to the hotel at night, I asked again if there were any rooms. I was told that there were no rooms and they said they had already dealt with them. As a result, I saw cockroaches appear as soon as I returned to the room. I had to kill them myself and threw them away. The next day, I woke up and lay on the bed and found that cockroaches walked past me and went directly under the pillow. I quickly took photos and accused the hotel of inaction. The hotel had a bad attitude and was unwilling to compensate. It was disgusting. I don't know if they crawled on me at night. I was itchy all over. Don't stay in such a dirty hotel! ! This is my first time in Shenzhen. I don't know much. I didn't expect to encounter such a business×

I feel it's OK. The surrounding area is cost-effective and close to the exhibition hall. For the 3-day exhibition, it's still a good trip. The experience is OK.

The location of the hotel is great! The room is on the ground floor and although there is no window, the bed is very comfortable and the room is very clean. The design of the room is very good, all the necessary items are available, and the items inside the room feel very new and have been renovated. The conclusion is very good value for money.

Not bad, very close to the convention center. The front desk is very welcoming. It is also close to Huanggang Village and there are restaurants everywhere. Transportation and dining are very convenient. It is good for business trips.

I often stay at this hotel, but there are many problems. The main problem is the laundry. It's like this. I put the clothes in for washing at 8:38 pm, and pressed the mite removal + drying. The time is more than 2 hours. It was washed from 11 to 12 o'clock. However, when I went to get them at more than 1 o'clock, the clothes had been taken out and were not dry yet. (They were taken out in the middle). How come you, the guest, don't understand what quality and morality are? When I called and gave feedback to Ctrip, they said that I was sorry that I could only go to the laundry room on the B floor. However, there was no compensation. Just one sentence, "I'm sorry that I can only go to the laundry room on the B floor." If the clothes are stolen and taken away, who is responsible? A female front desk said: You have so many problems every time. Please, I have every time? Just last time and this time, there are still these problems. Isn't it the hotel's problem? It's really funny. She also said that the washing machine can't be opened in the middle. Then I pressed the washing + drying, a total of 2 and a half hours, and it was the same time before, but the clothes were dry and still hot, why are they not dry this time? Either I was locked out and had to choose a new time, or the door was opened directly. The female receptionist thought it was my fault, you are so funny. "So many questions", haha. Then she said, "Tell the front desk if you have any questions, it's useless for you to tell Ctrip, we won't agree." I booked on Ctrip, is it useful to report to you if I don't report to Ctrip? I had already reported this when I stayed last time, and the guest took out my clothes again during the stay. Is there any treatment or measure? The same thing happened again this time. Then, when I went to get the clothes, a male cleaner or housekeeper of the hotel came over and asked: Are these your clothes? I said yes, why are the clothes not dry yet? I pressed the wash + dry button for more than 2 hours, but they are still not dry. Didn't someone want to adjust it or take it out in advance? It's so obvious. Then the man said: Then take it to the room and hang it to dry. It seems that it can't be dried... I said I'll go to the B floor. It's really time-consuming and laborious, running up and down. I don't even need to sleep. I didn't get enough sleep, so I applied for a late check-out until 5pm to catch up on some sleep but was rejected. I could only get an extra hour. Great! I took out/adjusted/turned off the washing machine for this unethical person (the female receptionist said it couldn't be taken out because of the child lock, so I searched and finally found these situations) hehe. The way the hotel handled it, as far as I know, was to ask me to go to the B floor. It was as if they were saying that this was a moral issue of the guests, and it had nothing to do with the hotel, so they were not responsible. They gave me an extra hour for free. (However, it didn't make up for my severe lack of sleep, which was a headache.) Ctrip's way of handling it was communication, but there was no compensation.

Good location, new decoration, comfortable environment, but the facilities are seriously outdated. I arrived at the hotel at 10:30 pm, but there was no hot water until 1 am! The staff emphasized that hot water cannot be supplied when the room is full. Didn't they consider the problem of full rooms when designing? I barely took a shower until 6 am. This is the first time I have stayed in a hotel without hot water!

When I opened the quilt, I found that there were many hairs on the sheets. It was obvious that the cleaning was not in place. I called the front desk and waited for a long time before a staff member came up. Their attitude was very cold and they said they could just change the sheets. It was quite late at that time, around 11 o'clock at night. I was very tired and wanted to go to bed early, so I wanted to ask if I could change to a room of the same type (I had previously seen on the app that there were 3 rooms of the same type left), but the staff told me no. The room was available, and I explained that I saw on the app that there was still room left. Then the staff said that I could change rooms, but I would have to pay for the extra cleaning service for this room, and they said so categorically. If a room is not cleaned, it is a work error. As a guest, do you still have to pay for the hotel's work mistake? ? ? This is the most incomprehensible, and the service attitude is so bad that it almost makes a quarrel. In the end, I thought it was too late and needed to go to bed early, so I asked them to change the bed sheets and quilt covers. The sheets were all yellow... The front desk clerk also reluctantly changed the bed sheets and quilt covers...

Super, super bad The price I booked yesterday was 218.  The price for the next day went up to 398.  Even robberies are not as terrible as yours.